Had a problem with our Navien tankless water heater. Another plumbing company came out and said the…read morecirculation pump was out and it would cost $885 for repair. I researched Navien authorized installers and found Steven Jewell. I called him and he helped us to troubleshoot a bit over the phone. Sent one of his guys out and turned out it was NOT a problem with the circulation pump. They saved us a ton of money! A honest plumbing company! They have my business for the future. I highly recommend this company!

Called Mr. Jewell on Wednesday. Due to his schedule he told my husband it would be the next week…read moreto repair or replace tankless water heater. Lucky for us, he called early on Saturday that he was in the area and wanted to come by! He arrived about 30 minutes later and approximately 30 minutes later we had hot water! His service was graciously appreciated and will call again. We do recommend this business! Thank you!

These guys are amazing with great response and customer facing tack. Pricing is appropriate, and…read morewell worth the service

Great service. We had a minor leak off our hot water recirculating pump. He was on time and dozed…read moreis right up!

very pleasant and efficient office staff. What was most impressive was Nick, my service tech, doing…read morean estimate for me for PVC sewer pipe work under my modular home. After an outrageous estimate from Roto Rooter, with no options offered, it was very refreshing to meet someone who's not just out to make a buck, but willing to help me with options, and to fix it reasonably. I will definitely be hiring this company for my repairs.

Very knowledgeable with fast reliable service. Great work. Will definitely use again.read more

LIARS and THIEVES! Here's my experience with this company…read moreover the past 6 MONTHS: In May of 2024 my septic backed up causing my basement to flood. I chose this company because Michael (the owner) said he had 20+ years experience. Three men were sent to my house he next morning and claimed to fix the problem. I was charged $3300 for them to pump my septic tank and chemically treat the tank that one guy said wasn't necessary because the bacteria levels were great. The invoice I received claimed that in addition they had cleaned my drainage field. THE FIELD THEY COULD NOT FIND. A few weeks later, my basement flooded again. I called the company and was told someone would be out to take a look at it and one of the workers had been fired but not for overcharging me, just that "he was rushing through jobs" and "just didn't have it in his heart anymore". When they couldn't find our septic pump, me and my husband dug until WE found it. I called the company back and was told they'd send a "pump expert" out. The worker that showed up was the same guy who was there the first and second time. Claiming that he knew about pumps but that the "pump expert" was away. He did nothing for my septic that day. He did, however, take OUR shovels. Months of canceling and rescheduling had went by with their "pump expert". This guy came out and "replaced" the pump but failed to leave the old pump or provide paperwork on the new pump (I've requested it several times and have been met with silence). The "new pump" did not work and septic was still an issue so I called again. I was told that the "pump expert" and the owner (Michael) would come out to locate the distribution box and check the drainage field. Again, there was scheduling conflicts and weeks went by where I had to call to follow up until the "pump expert" finally came to my house... ALONE. A different worker showed up later and the day as they dug up my front yard HITTING MY WATER PIPE. Accidents happen, my husband ran out to help and once the WATER PIPE was fixed the NEXT DAY, the men left leaving my yard a muddy mess and the septic still not resolved. I called again a few days later and was told that the "pump expert" did not do anything because he saw wires and didn't want to damage them, and the company was requesting that the lines be marked. This time I spoke with Michael who promised he would send someone out with in 48 hrs of the lines being marked. The lines were marked 11/8/24 at 2 pm, and I notified the company not expecting them to come out until at least Tuesday because it was veterans day weekend. After not hearing from anyone Tuesday, I called Wednesday. I was told Michael was taking his child to school and would call back. At noon I called and was told he was in a meeting. I called again around 3pm and was told he was still in a meeting. I called again around 6pm to see why I was being avoided and was told that Michael doesn't have an answer for me but would be out on Wednesday 11/20/24 with "everyone". November 20th came and no one showed up so I called. I was told that no one would be out that day and was rescheduled for that next Tuesday. At this point, I've had it. I asked for a partial refund back and reimbursement for my $115 water bill where they hit the water line. I was put on a three way call with Michael and told that he's done so much for me and acted like I should be grateful for all the visits. I lost my temper, and he told me I could take him to court but he would win. Who would be grateful for LIARS and THIEVES? I made an appointment with a different company to diagnose my problem. The pump wasn't hooked up properly and because I can't afford it, my septic is still not fixed.

I had used this company previously for fixing a broken water line, they did a good job. When I…read morecontacted them this time for a toilet problem, they seemed upset that I asked what time they would come over in the morning as my husband is recovering from surgery. Never showed, no call either.

Unfortunately the job I wanted them to do was one which they just weren't interested in doing…read more Simple questions like "How much would this part cost?" took most of a week. Even when I was curious about setting a time for the job, I didn't get a reply. Clearly ADS is doing all kinds of business, and doesn't need mine or the future upgrades I'll be hiring for.

You know when your life gets hit by a storm of unbelievable destruction, and your basic human needs…read moreare not available... and you have to call strangers into your home to fix it... you know that feeling? It sucks. You know you're at their mercy, and a lot of times they're jerks and really stick it to you, especially if you're a single/divorced/widowed woman. Welp, let me assure you, Tri County Roto Rooter are not those guys. "Brent" and "Morris" came to the rescue after this terrible storm in Hart County took out my ability to use my toilets, shower and laundry... worked in the BLISTERING sun for what seemed forever, never complained, answered all my million of questions with courtesy, politeness and a smile, and got me fixed up pretty quick. Honestly, they were the nicest guys. Didn't rip me off. Didn't leave a mess. Did e'thing they said they'd do, and did it WHEN they said they would. I highly recommend this company, and especially Brent & Morris. Thanks, guys!

our kitchen sink stopped up, and we tried everything to unstop it. Finally, I located a plumper -…read moreTri County Rooter, and I was very satisfied with their work. They came right out and took care of the problem. They were very courteous and professional. I HIGHLY recommend them. You won't be disappointed.

We had a great experience with Robert Spainhour LLC installing a high-efficiency natural gas hot…read morewater heater in our home. From start to finish, they were professional, knowledgeable, and easy to work with. They took the time to explain our options, answered all our questions clearly, and helped us choose the right unit for our needs. The installation was done efficiently and with great attention to detail, and they left the work area clean and orderly. Everything was installed to code, and the system is working perfectly. We're already noticing the benefits of the high-efficiency unit. I highly recommend this company to anyone looking for reliable, honest, and high-quality plumbing work.

Excellent service very professional on time very neat and clean outstanding service I would…read morerecommend Burrell's Plumbing to everyone very impress. Burrell's Plumming 864-6388455

Quickly returned my phone call, fast response, and arrived on time. Great job fixing leaks and…read morere-plumbing under kitchen sink to prepare for new dishwasher.