I just want to say WOW, The quality of the work was amazing but the customer service and staff was even better. When my master bedroom roof came down filled with water. This team of PROFESSIONALS came to the rescue. Grant and his team came in and stopped further damage. They helped me understand the entire scope of work and made sure the home was safe. Once space was dry the sent Manny, what an talented man. He does it all and to call him "handy Manny" would be an insult. He is a master tradesman and put the room back together better than original state. Drew made sure to check in with me and the entire team throughout the process. What could have been a horrible 3 weeks, was made much easier by this wonderful and seasoned company. If you ever need work done in your home or just need carpets cleaned, This is the people to call. I have told all my friends and feel very happy to HIGHLY RECOMMEND this team to the public. Thank you, Clean Earth Restorations. You guys are truly amazing. read more

I needed my carpets cleaned. I arranged to have it done quickly over the phone. A couple of clean and polite gentlemen came to my house and did a very thorough carpet cleaning job on some high traffic dirty carpet! It was simply amazing how clean and new my floors looked when they left! They did a better-than-expected job and I wouldn't hesitate to use their services in the future and refer anyone who needed quality service to Clean Earth Restoration! read more

if i could give 1000 stars i would. every single person i had dealings with, which i will shout out each person in this review, from clean earth restorations was professional, courteous, personable, and knowledgeable of the task at hand. they were always on time and always in communication with me on what the plan was and what was going to happen next. background: the unit above me had a water leak. my water heater closet and outside dining room wall that connected to water heater closet was riddled with blue/black mold, smelt like chemicals, and was damp down to the 2x4s. initially john/jon came to take a look and write an estimate of repairs and explain the basic process to me. he was professional and quick. in and out. after the estimate was approved, logan came in on a saturday to set up the demo area. he was outgoing and personable. he helped me move my furniture out the way and set up a thick plastic air tight ceiling to floor quarantined area to protect the rest of my house/my family from what was to come. his work was like a master piece. it was so neat. he also placed some machines to start drying out the walls to get the ball rolling on repairs. during the drying time, clean earth sent out a few testers to test the mold, dampness, air quality, and to check for lead, asbestos, all that. even the testers were pleasant. after all the test came back ok to move forward with demo work, cameron and vince came. cam and vince were knowledgeable, polite, and professional. i actually enjoyed their company during the time they were here to work. they kept me informed when they were here, always communicated when they would need to come and go, and chit chatted small talk here and there. they both had great attitudes and personalities. the type of workers you want around you in a bad situation to tell a funny joke or 2. they had positive outlooks and didnt hold back or sugar coat the job, they told the truth every step of the way. cam and vince were here to do the hard dirty work. the demolition crew. breaking down the walls, sanding, hammering, drilling, all of the above. but with such a dirty task they were so clean and neat!!!! they never left a mess during the time they worked and they cleaned up after themselves every day!!! they never left anything laying out or around or trash left behind. i was so impressed with the standards clean earth restorations held themselves to. making a horrible situation into a pleasant experience. i thought this would be a long drawn out process but cam and vince got busy! they worked hard, they worked together and they worked quickly, which i 100% appreciated. when they finished i was kind of sad to see them go, but happy they were done. hahaha :) such cool guys!! once cam and vince finished, shawn came. shawn is the structural estimator. he came in to see what it would take to get my condo back to normal. he estimated cost for drywall, paint, carpet cleaning, all that good stuff. i probably sound like a broken record but even my dealings with shawn were pleasant. he was very personable and polite. once shawn finished his estimates, he contacted me within a few days to let me know he had a crew ready to rock and come in to finish the job. his drywall crew had my house back to normal within 4 days. walls, paint, baseboards.....its like nothing ever happened. i 100% recommend clean earth restorations for any need or situation you may have. i can not say enough and boast enough about the company, their values, their morals, and employees. it was a great experience and refreshing to know that there are companies still out there who take pride in customer relations and rapport not just the job they are committed to do. read more

Horrible! Don't use them! They have had to come back three times for simple fixes that they messed up and still deny everything. Chipped our bathtub in two very obvious spots. Messy job all around. Manager is an argumentative jerk. They won't admit to their faults. Sloppy paint job. Ruined a perfectly good room. Thanks for nothing. read more

Solid service and follow up! Amazing customer service and communication. If you have a problem to clean up call clean earth!

My husband and I had a major leak under our sink on 4/8/19. Our insurance company USAA highly recommended Clean Earth. It was a great choice. They called us a few minutes after being contacted by our insurance. Logan and Mitch came out along with Dave beginning our water clean up. They were not only professional they found moments to make us smile during really a very horrible situation. We ended up having massive damage. our entire kitchen had to be gutted and the flooring and baseboards replaced throughout the house. The team came by for two weeks daily to check the moisture levels and always communicated results. When dry Even Stefani the structural Engineer came by to determine the level of work required. He was patient and spent a great amount of time answering our questions and reassuring us. Dean was our site manager and you could not ask for a kinder, bright and funny guy to manage this project. He managed a team of great guys from tiling, painting, counters, cabinets..you name it. The team was amazing. They completed a week early and we could not be happier. I think the most important thing for us was their quick responses whether we called or texted them. I mean it took just a couple of minutes to respond. When you are stressed and don's understand everything all the time with construction, that makes a huge difference in calming you down. The team was amazing: Logan,Mitch, Dave,Evan, Dean, Luis, Adriene,Raul master of drywall and Tyler who made sure all of the guys had their product early each morning. My husband and I could not have been happier. My husband is an installer so he was uber critical and he found these wonderful men professional and fantastic! If they are a choice given to you by your insurance company, make a smart pick and choose them! read more

My experience with this company was top notch from the very first phone call. The woman who helped me schedule my cleaning was not only friendly but was able to get me an appointment in two days. She also applied a discount to the total that I was not even aware was available. The technician Lee arrived on time and maintained a professional and friendly demeanor during the entire process. Now for the best part...the carpet was so soiled and stained that I was considering ripping it out just days before. When I walked in after Lee was finished I was shocked! He removed stains that other companies were not able to remove from years ago. I would recommend this company to anyone and will obviously be using them exclusively from now on. read more

After purchasing a manufactured home, we found significant black mold in the kitchen and laundry area. What to do! We were fortunate to be referred to Clean Earth. The clean up and restoration work that they did is outstanding. Nothing was left undone. Phone communication was also outstanding. I knew what was going on every step of the way. Coordination of restoration including new cabinets, flooring, appliances, painting and installation of everything was seamless. There were too many workers on our project to thank each one individually. Suffice it to say that each one met and exceeded our expectations. Hopefully I won't have a problem again, but if I do, I will go straight to Clean Earth, read more

Did I like the final result? Yes, it turned out beautiful. The workers kept things clean and paid attention to detail. A 3 rating is appropriate due to the poor communication and level of importance of the project to them. The company came to my home in October to see the remains of my kitchen. We had experienced a leak and half our kitchen needed to be removed for cleaning and drying. We reviewed the project, and they saw it was a simple task that should only take about two weeks. The project was completed in January. I can understand the holidays and other project being finished. The issue is then, why tell us it'll be done before Christmas? The constant pushing back of the project throughout December is ridiculous looking back. Sending us text messages that you'll get to us next week and it turns into four months. They kept blaming the cabinet company for issues from picking up materials or not having things in stock. The worst of it all is we have to find out from the cabinet company that they've been ready to go since early December. They didn't appreciate being the scapegoat. After that how can I trust anything being communicated by the project manager? So they lost my trust by that point into the project. Another issue was the fact that we had no use of a kitchen for four months and open walls. Due to our walls being open, we began to get uninvited pest into our home. We notified the project manager and he agreed it was an issue. He didn't send anyone to at least patch up the walls for another week. A project/ issue that was resolved in 4 hours was not significant enough to them. Sure my kitchen looks good, but I can't recommend the company to others. read more

They did a great job after we had a condenser pump leak in our walls. They did their best to limit the amount of drywall they had to cut. They used large fans to dry out the wall and made sure no mold would grow. Very professional group. read more

I had a flood in my Tierra Santa home and had to move out. Clean earth gave me a better bid to put it back together, which included, extensive wall,cieling and closet repair. They started when they said they would, finished when they said they would (at the agreed price), they were carefull and respectfull of my furnishings and left the place clean! And, when I called them to make a couple of repairs they missed or werent exactly right, they were right out and did a good job! My hats off to Drew, Shawn and the crew at clean earth! read more

Very pleased with the team that came to clean my girlfriends house and pack up. Especially to Victor who was kind and accommodating to her medical needs. Thank you, Mark, for your scheduling heroics to get the job done as soon as possible despite the flood and fire emergencies that came up for other customers. read more

They don't accept payments via American Express. Such a pain in the neck! I called to pay 2 invoices. They would have had their money today. Now I didn't pay them today and I'm not sure if or when I going to pay them. I'm soooo annoyed. read more

My girlfriend left a sink running in my downstairs that flooded mine, and my neighbors garage. Clean Earth Restorations had everything back to its original state immediately and worked with my insurance. I had very little headache for such a situation thanks to their team. read more

This company is great. I had Lee come by today and wash the carpet in our apartment. It wasn't crazy dirty but did have spots that were really bad. He was very friendly and funny. He even gave me and my girls foot slippers to walk in while it dried. The price was good too. When I called the lady I talk to was very nice and explained what they did and the cleaning products that they use. I will be using their services from now on. read more

Used clean earth twice in two weeks for two separate water leaks in my condo. Both times they were very responsive, professional, and did a great job. The second time was on a sunday afternoon, and both Chris and Fred showed up within an hour, found the source of the leak, staters clean up, and and fans and a dehumidifier in place. If I am (un)lucky enough to have a third flood I will go with Clean Earth. read more

Shawn and Dean did a great job restoring my condo after a sewage pipe backed up into my kitchen and bathrooms. They went above and beyond for me and my family during a very trying time! The work is exceptional, their communication was always timely, and they explained everything and put our minds at ease throughout the process! I highly recommend them! Thank you Clean Earth!!! read more

Lee came to our house and did a thorough job of cleaning our carpet. He was very nice and I immediately felt comfortable with him. He was considerate of my time constraints and he left us some booties to wear on our shoes so we could walk on the carpet before it was done drying without getting any dirt on it. There was also a small area of carpet that I had forgotten about and he did it for free since it wasn't part of his work order. Great experience. Great Better Business Bureau rating. And eco-friendly. They were also able to make an appointment on short notice which I greatly appreciated. read more

Shawn was the person assigned to my job, and he was great - very customer focused. He even emailed me while he was on vacation in Hawaii. They were able to accommodate my schedule, to replace a leaking water heater while I was on a trip, and even picked up a new water heater and hauled away the old one. They only lost a star because of some minor issues - there was a small amount of clean-up that was still needed when I returned from my trip, they left the lockbox, and two months after the job, a leak started. But that's really the plumber's fault, not theirs. All-in-all, I was very satisfied with Clean Earth, but they should get their own in-house plumber. read more

Do not use clean earth restorations. They clearly don't know how to initiate contact with all the units that were involved in the flooding in our building. I had to ask them to put up a protection barrier on the open walls between my unit and my neighbor's unit, which they should have done automatically. Above all that, they left lights on and my front door unlocked twice when they left for the day (I couldn't be there to supervise). And for no reason, circuit breakers were turned off and left off, including the one to my refrigerator. These guys are shabby at best, possibly passive aggressive at worst. Keep searching! read more

Clean earth restorations is an excellent company and I highly recommend their services. From the moment I met Shawn, I felt like I was in good hands. He was a complete professional and very good at his job. He never left one stone unturned and has provided top-notch customer service from beginning to end! read more

I have used Clean Earth Restorations twice now and highly recommend the company. The staff is friendly, professional, timely, and knowledgable. All great qualities to have in the restoration business. My carpets had terrible stains from a pet being sick and I was fearful I'd lose my deposit. My carpets look brand new!! Thank you read more

Santiago A. A couple of weeks ago we experienced a leak that was determined to be in the wall of between our garage and interior closet. I was referred to Clean Earth Restorations by Unity Plumbing. Grant from Clean Earth responded rapidly and utilized a high tech temperature sensor and a hand held infra red device to pin point the location of the leak. The property damage was immediately mitigated by the fast action of clean earth and unity plumbing. Demolition and drying conducted by Chris and Rob were done efficiently and professionally. Several industrial blowers and two dehumidifiers were used in the home and in the garage. The affected areas were treated with a spray to prevent any potential risk of mold. For several days staff came and monitored the moisture levels. Shawn from Clean Earth was courteous and made every effort to find a time that worked for my wife and I to evaluate carpentry repair work. His communication with my wife and I was extremely thorough, he took the time to explain the work to be done and the methods to be used. Francisco the carpenter was actually EARLY and waited in front of my house until his appointment time. His work was outstanding, a craftsman who took obvious pride in his work. After the work was completed Clean Earth sent out staff to collect trash and debris left over from the work. All staff from Clean Earth were respectful and professional. I hope to never experience water damage again, but in the event that I do; Clean Earth Restorations is tops on my list. I would recommend this company to my family, friends, and even the most skeptical stranger. read more

This company is THE BEST! I run the maintenance department at a very busy property management company, and these guys made my job so easy. They were able to make it out to our rental property at our preferred time with only about a 24 hour notice. When I arrived to the property, the inspector was on time, very professional, and knowledgeable. I felt they were honest and on top of the issue. I appreciate their thoroughness and awesome customer service! read more

Before working with Clean Earth Restorations I had read a yelp article. I hope this article will enlarge what others may need to know about them---i.e they do more than get stains out of carpets. :) My insurance company set me up with them after two bathrooms were damaged by water leakage from the attic. I did not know Paul or anything about the company, but I am glad to say that they did an excellent job. I was able to pick out the tile and flooring immediately. They took the walls down to the bare studs, removed the damaged shower, flooring, termite damaged studs, wallpaper, etc and rebuilt both rooms. Mario rebuilt the shower and did an excellent tile job, I am very grateful. I am amazed that they made it look exactly like it did before (and that was my goal). read more

If I could leave 6 stars I would. Floods in the home absolutely suck! No other way around it...especially if sewer water. We had a minor flood from a backed up sewer line just weeks before Christmas! Clean Earth, from initial response to estimation to mitigation / cleanup to restoration and put back....literally every team and every touch point and every stage was just awesome. Great communication, friendly and knowledgable, quick on the job and all teams in all stages were working together. They even worked very closely with our insurance company on our behalf to ensure we were made whole for everything which was also priceless. Huge shout out to Brian, Evan, and all the rest of the guys! Floods suck! If it happens Clean Earth Restoration turns a horrible situation into a much better one. read more

My wife and I have used Clean Earth for upholstery cleaning, and a refrigerator leak repair. They were professional and courteous at all times, and prompt in their service. Highly recommended. read more

Thank goodness we have somebody like clean earth restoration in San Diego after the recent weekend deluge. These people can fix about anything that's related to storm or water damage. If you've been looking for someone to take care of such damage that you may have occurred over the weekend these are the people you should be talking to. They will restore your place to a condition better than it was before the flood or damages caused by the storm. read more

I am a very happy customer!!! I recently had a water leak that had apparently been leaking for a while. Mold had grown under and on the kitchen cabinets, walls, floor, etc. I am a renter and my landlord's insurance, Allstate, chose Clean Earth Restorations to do the mold remediation. I am so glad they did. Not only were they clean and professional, they communicated everything that was going to be done and it was all complete in just a few days. They took the time to protect our things as well as our health. The manager Grant was very knowledgeable and took the time to explain everything that needed to be done. Thank You Clean Earth Restorations, job well done!! I will highly recommend this company to friends and family. read more

Clean earth restorations just sent Drey to my house to shampoo the carpets. He came he saw he conquered. He was in and out and left my pet stained carpets looking like new. Thanks Drey. read more

I have been using Clean Earth Restorations for carpet cleaning in my house for over 10 years. I can't speak for their other services, but their carpet cleaning has always been top-notch and reasonably priced. The same technician has come on many occasions so its nice to see a familiar face, and he always is courteous, on time, and does a great job. read more

Clean Earth Restorations is the best company that you hope you never need to call. We needed them for a major water damage/mold remediation project. Our tenants had allowed a hot water leak to continue under the house for over 3 weeks. Every floor had to be removed, walls had to be removed and the underside of the house scrubbed to get rid of the mold. Having hired a scam company once before (and there are a lot of them out there), this time we asked a trusted contractor friend for a recommendation. He referred us to Clean Earth Restorations and we were not disappointed. They were really great at working with our insurance company and keeping us advised daily on the process. There is no getting around the fact that water and mold remediation are expensive, but at least I didn't feel like I was being ripped off this time. I hope I never need them again.....but if I do I know who I will call. read more