A project is not "finished" when screens are dumped on a customer's front porch and one of the largest window screens frame included is missing.
That is exactly what happened with this company.
The owner claimed the project was complete, but that was not true. Several screens were simply left on our porch for us to sort out ourselves, with no explanation and no proper installation. One of the most important windows in our home is now missing the screen and frame entirely.
There was also a duplicate payment issue that was not properly handled, forcing me to contact my credit card company to pursue the refund myself.
The most frustrating part is the complete lack of accountability. Once these issues were raised, the owner stopped responding. No solution. No return of the missing screen and frame. No clear explanation. No ownership.
This is not professional service. This is not a completed job. This is a business taking payment, leaving unfinished work behind, and then disappearing when asked to make it right.
I would not trust this company with another project, and I would strongly caution others before hiring them. read more