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Services - Clean & Keen

Deep cleaning

Move-in or move-out cleaning

Regular home cleaning

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Recommended Reviews - Clean & Keen

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2 years ago

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2 years ago

Great service, friendly and on time! The clean was perfect! Very detailed cleaning did everything asked.

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Yana T.

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GCM House Cleaning

GCM House Cleaning

(8 reviews)

Great work. Doesn't take too long. Very thorough. Team is flexible with scheduling. Using the…read morecompany monthly now.

I scheduled a cleaning appointment for my rental property, confirmed the date/time, agreed on the…read morefee, and even sent the address the day before so there would be no surprises about the location. The property is almost an hour away for me, and I drove there specifically to unlock the home and meet the cleaner at the scheduled appointment time. Right when the appointment was supposed to begin, I received a message saying she could not make it because the drive was "too far." This was disappointing because the address had already been provided in advance, and travel distance should have been considered before confirming the booking. I normally understand when emergencies happen, but after reading another review describing the exact same issue -- a last-minute cancellation because the location was too far -- this seems more like a pattern than a one-time situation. Professional communication and reliability are extremely important, especially when clients are arranging schedules and driving long distances. Unfortunately, this experience was a major inconvenience and wasted a significant amount of my time and money. This pushes back my rental turnover time. To your response: You knew the area our home was located days in advance, and the exact location the day before. Yet you waited until the time of our appointment to cancel because it was inconvenient for you. (Not because of an emergency, which would be understanding) We took time off of work to drive an hour to open our rental for you. Thank you very much for wasting our time.

Clean & Keen - homecleaning - Updated October 2026

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