I've been looking for a good house-cleaning provider for some time. Tried couple different ones but…read morewasn't satisfied with the work. Found this fantastic business on Yelp and decided to give them a try. The rep reached out, got my info, and set up the appointment. I was even able to send them a list of things I'd like to include for my appointment, I was pleasantly surprised when told this is possible. Their rep provided updates every step of the way, making this a stress-free and VERY simple process. We have a big house so I know it'll take time to get everything done correctly. When the cleaners realize they couldn't finish it within the initial quoted time frame, the rep called and ask if it's okay to extend the cleaning time. This is true customer service and an honest business practice! I have now found my favorite house-cleaning provider and will setup reoccurring services with them to keep my house clean. HIGHLY, HIGHLY recommending this company and their services!

Quality: They did a good job although not better than i could have. My shower had areas that were…read moredirty still and the mopped floors were done ok . There were streaks on my floor after they finished. I would give it. 7/10.. I think it's over priced. I had other cleaners that did better and charged less

Karina and associate did a top to bottom cleaning of my home today and all I can say is: AWESOME…read moreJOB ladies. Very reasonable rates and very professional. I have recommended them to my sister already. Darlene F Avondale, AZ

If I could give 0 starts I would. Valley Sparkle and their management are extremely unprofessional…read moreand probably the worst communicators I've ever worked with. Multiple times we've had invoicing issues, cleaners showing at our front door when we've changed our time or date or canceled because their management never communicated their schedule. Often times it takes for five emails or texts to get a response. And even worse if they had an issue with another client I know, and they tried to drag me into the situation to help them because I knew that client instead of handling it themselves. If you don't know how to run a business professionally, then you shouldn't be in business. Avoid them at all costs. Also they price per hour above the average cleaning Rate when they should be pricing based on sq/ft. If you want to see how truly unprofessional pushy and rude they are Check their response to this review on google, it just further proves my point. FYI valley sparkle your invoicing issue and dispute with a family members separate house and account has nothing to do with my personal situation and cleaning. Have some class and respect for your own business.

Jaime was fantastic! Excellent communication and even better work. Our apartment was sparkling…read moreclean so nice to come back from vacation to a clean home. She discussed cleaning products with us and even used some clean and mor natural products as requested. She's our new cleaner for sure!

Jamie is amazing! My first cleaning was a deep cleaning and her and her helper did a fantastic…read morejob! My home felt as well as looked clean. I am now a regular client on her bi-weekly schedule and very happy with her service! I LOVE how communicative she is so if communication as well as having a clean home Jamie is who you want to reach out too!

I requested quotes from 8 different companies this morning. Plan B has already been here in person…read morethis morning to give an official quote. I appreciate the very quick response time. Yuri was great.

From the owner: Plan B Facility Services, founded in 2010, is an Arizona-based janitorial provider committed to…read moreexceptional service. As a locally owned and operated company, we take pride in our hands-on approach and direct interaction with clients. Our experienced principals actively manage the business and understand the industry inside out. We firmly believe in a customer-focused approach, ensuring that our clients' needs are at the forefront of everything we do. With a philosophy rooted in local service and a wide range of capabilities, we have successfully served numerous locations nationwide and throughout the valley. Choose us as your trusted partner, and we will efficiently and meticulously clean your facility.

Clinton was friendly and prompt. The best part is that he did an amazing job. Home totally clean…read moreand smelled really good. His price was totally affordable and very fair. I will definitely use this service again.

Poor quality of work performed, I'm honestly wondering what was even done. I specifically asked for…read morewalls to be cleaned. There were obvious marks from previous owners pets. When questions why they were not cleaned owner stated "Hello sir, I dusted the walls i just don't wipe them not comfortable putting chemicals on walls." I'm not a cleaning professional but I do know general dish soap and water or just water would do the trick. This is a 2 star service may recommend if you want some dusting done that was not requested. Trash left in cabinets. Mind you this is a house I just purchased completely empty that just needed gone through and cleaned up before I moved in yet I'm stuck doing it myself after I already paid for the service while I was out of state. I would generally look at the areas that needed most attention and start there first, not perform work that goes unnoticed.

If you are looking for an amazing cleaner with the upmost professionalism, look no further! Ines…read moreand her crew are top notch. They work hard and are very detail oriented, I've witnessed first hand. Thank you Ines and team, I'm very happy!

From the owner: We have more the 25 years of experience in the cleaning industry, we know what to do in the worst…read moresituation, we clean everything and every where, we are very focused in details and the most important thing is that we love what we do.

I hired Paulina for a deep clean after some renovating. First of all, she was able to fit us into…read moreher schedule with short notice, which I appreciated since I was under a deadline. She named a quote and a time. She told me she would text when she was on her way since sometimes afternoon traffic can delay the time they arrive, I understand this and appreciated the text to let me know they were on their way. They had professional equipment and supplies and came in, reviewed what I wanted and then worked very hard for the next 4 hours! I use to clean houses professionally and my home is very clean, my standards are high AND I am very picky.... They get 10 stars from me. Not just for the quality of work, but the professionalism, kindness, communication and price. Don't let the jerks who complain about everything dissuade you from trying them out, they are fantastic, who leaves a 1 star review because someone was running a little late? Geese, get a life! I will be using them once a month for a deep clean, finally I feel like I have found exactly what I have always wanted in someone to clean my house, and believe me, I have had house cleaners for over 40 years, I base this opinion on experience and facts. Thanks Paulia, I can't tell you how wonderful it feels to have my entire home sparkling clean!

I've been using Saenz Cleaning service for almost 4 years now and I couldn't be happier. Paulina…read moreand her crew do a great job. They are flexible which helps me out a lot. And most importantly they are reliable. If you're looking for an excellent cleaning service. Saenz is the one!

I cannot say enough about how much I depend on this cleaning service! Joyce is so organized and…read moredetailed and helps me manage a puppy and also goes to my aging parent"s home. She is kind, thoughtful, and prepared to keep it clean!

From the owner: I started the company as a way to take care of my children. It had since grown into what it is now…read more Im hard working and have wonderful people who work under me. There is no job to big or to small when you have the right tools and a motivation to get the job done right.