Ok, I cannot make this up, I met with the Owner of Clean and Green on a Sat. approx. 6:00 PM. We spoke for awhile. I had a mold issue in my small bathroom
We decided to work together, I also had another job for them which they agreed to submit an estimate which was never done .
The Mold Person asked if he could use my bathroom I replied sure that was time # one , about 15 mins, later , the same person asked again to use the bathroom I said yes. I set down the coffee on the table with cake for him, he said he would rather not sit, he said he felt dirty so I put a towel on a chair for him and then goes back to work on the mold. The work was finished in about four hours give or take, before leaving the guy said can I go to the bathroom again,I replied sure then they both immediately left. The Owner came to the job too.
I could not believe the horrid stench that was in my bathroom. I kind of knew he might have been sick not feeling well but this was horrible, my toilet was stuffed up. I could not flush the water down I used everything I had available in my house to unclog my toilet. I texted the Owner and they apologized and said they were embarrassed. I understood and I made a time for the Owner to come by the next day was Saturday. I did not hear back from the Owner until late afternoon in between I called Rotor Rooter. When the Owner texted me late afternoon I told him I already called Rotor Rooter they are coming on Monday. Rotor Rooter cold not believe how I was left with my toilet, he felt the guy that I allowed to use my bathroom, must have thrown his underwear down my toilet.
The company left a machine in my other bathroom to scrub the air which is protocol. I did not hear from Clean and Green for about two weeks , I received a call from the Owner that he was going to pick up his machine. We agreed upon a time, and he never showed , no call, text anything. I did not know if I needed to turn the machine off or not .I called my Mold Tester he came and said the machine should have never been left on so long.
The machine was left in my condo for about a month. Finally Clean and Green Owner came today to pick up the machine, I gave him the invoice from Rotor Rooter and a small balance was due which I asked for, The Owner of Clean and Green wondered why I was so upset, he said you let him go to your bathroom . The Owner is not very professional, has an attitude that it is his world and you need to obey him.Stay away from this company. The Owner has no integrity, he kept saying he was coming to pick up his machine, he blamed ME for the issue because I allowed another human being to go to the bathroom. I learned my lesson only professionals with manners moving forward. read more