First time at a claw place and soooooooo addicting oh my gaw…read more... Atmosphere/Ambiance - 5/5 - I see why everyone enjoys coming to these type of places. You get such euphoria when you snag a toy. Staff - 5/5 - Friendly. I mean this has to be a great spot to work at. All you to is make people smile haha. So for those who never have been, you get a bucket of tokens and then you go a claw machine and try to win whatever prize that is in that machine. In the beginning, I wasn't really winning anything, but then I figured to look for machines where the claws looked like it only needed 2-3 tokens to get a toy. Once I started to do that, I went on a little roll. Be careful, because I can see how people can drop some money here. Especially when you bring your kids and they want to do it. Overall, this was a great spot to go to, and I will be back again.

I am very dissatisfied with the service here. Even though the staff had just counted the prizes and…read moregiven me the number of tickets I won, my 5-year-old daughter accidentally dropped a 5-point token on the floor, and it rolled under the claw machine. I politely asked if they had a broom or something long so I could retrieve it myself, but from that point on, the staff started showing an unpleasant attitude. When I asked them to exchange the tickets for toys, they deliberately ignored me and insisted that I pay for each item separately instead of combining them and giving me the total number of tickets. When my child asked for help opening the toy packaging, they said they had nothing to open it with--although another staff member later helped my child open it. Their attitude ruined my family's enjoyable trip. I have been a loyal customer of this place and visit every time I come to Houston. I will never come back here again.

We had such an amazing experience at PlaySpace in Sugar Land! From the moment we walked in,…read moreeverything was welcoming, clean, and well-organized. I was a little nervous at first since there were quite a few kids and families, but everyone was so kind, respectful, and friendly it made the whole experience even better. A huge shoutout to the incredible staff! Taylan was absolutely phenomenal working so hard, staying attentive, and making sure everything ran smoothly. Deja at the front was super helpful and welcoming, which set the tone right away. Jollett was so kind, warm, and attentive, Caylae and Yasmine was amazing as well so sweet, helpful, and added to the overall positive experience! What really stood out is that the staff was everywhere doing everything cleaning, helping, organizing, assisting families, and making sure all the kids were safe and having a great time. Taylan, Yasmine, Joellette, and of course Deja! You don't see that level of effort and teamwork everywhere, and it did not go unnoticed. The separate play spaces for babies, toddlers and big kids are great. The color coded party rooms. Blue, Green and Orange. To name a few are really cool and make it easy to find your room. They do offer the 2.00 grip socks, you can purchase and add money to the card for the arcade games and carousel. I love the little shopping center and police station outside of the jungle gym. Lastly, get a picture of your kids going down the vortex slide! Our kids loved it! We even stopped by the snack bar and had a great interaction with Areli she was super sweet and professional. We purchased a few different items, and since they didn't have regular bags available, she kindly offered me a Ziploc bag, which was really thoughtful. Small gesture, but it meant a lot. We even left her a little tip because she was just that kind and helpful! However, corporate please get bags for families. To make our purchases more convenient. Carrying all that stuff is inconvenient That's one of the suggestion I would offer to upper management/corporate is to consider providing bags for staff to use when parents are purchasing multiple items it would be a great addition to an already amazing experience. Also, although I did see the staff tidying up. I do think you all need to bring an actual commercial cleaning company to offer a deep clean in the bathroom and a few other places. (Maybe you already but I would suggest really looking into making it more obvious with certain nooks and crannies that a professional cleaning company would get. To help ensure your guest feel comfortable) You can tell this team genuinely cares about the families and kids who come through. The environment was clean, safe, and full of positive energy. We had such a great time, and we will definitely be back!

First time here after checking out videos from this place. Staff greeted us when we entered. Easy…read moreway to sign waiver online, suggest to do it before you arrive and save yourself some time. Came in during the week and it was empty which was nice so the little one can play freely. The big no for me besides finding the cleaner in the 18 months and under area was the amount of flies inside, live ones and dead ones. The floors definitely need some love. This place has potential but definitely needs some care and deep cleaning. The price is fair for what you get. They definitely have a bit of everything for all ages. Hopefully they do some improvements in the cleaning, I did mentioned it to one of the staff members and she said she had already informed her manager about the flies.

Fun little bar and arcade spot. We got the burgers on one of their burger deal days. It was a good…read moresize. Decent burger. The games were fun to just play around with.

Great place, great service, great arcade!…read more But for the love of god could they please install foot rails at the bar. Like, please.

Pricing and promos. I came here with my 5yo daughter during…read morea school day off and took advantage of their $15 a person all you can play promo from before noon (11am open) to 4pm. She doesn't reach the 4 feet height requirement so she couldn't do the gravity ropes or laser tag, but we came for bowling anyways. Since we got there shortly after 11am, the line wasn't too long and we got a bowling lane. Bowling shoes are $5, so even with the promo, you still are paying $41 for 2 people. Bowling. Bowling is by the hour NOT game, which I find annoying. They WILL shut down your lane in the middle of a game, and you'll never know who was going to win if you're playing against your friends Or even if you're going for a personal best. UGH, this is probably my biggest complaint. once your hour is done, You can put your name on a waitlist for another lane if you are doing the all you can play. This was bad timing for us because I just ordered lunch, so the waitress had to move our stuff to one of the back tables and deliver our food there. Food. Waitstaff is friendly and helpful. They will even get you water to your table, no charge. This time I ordered the cheese pizza kids meal ($7) and boneless chicken wings ($12) for lunch. I like that their kids' meals are reasonably priced, but then they make us order food too... hm. lol Food was decent, minus the brussel sprouts side which was an extra $2 and just boiled, not fried & crispy like what I was expecting. Next time, maybe just ask for the fruit (orange slices) as a side? Arcade. The promo included a $10 arcade card per person which was 50 credits. Each game is about 7.5 to 10 credits. I thought the Wicked Tuna game gave us the most tickets (40ish) with the least amount of skill & luck. With two $10 cards, we came out with 200 tickets and got a squishy ball and candy. We weren't going for tickets though so I'm sure we could have gotten a little more if we tried and didn't play Mario Kart, but that was her fav game haha. At the redemption center, the attendant can easily combine cards and also add funds back to your card if you hit one of those machines that didn't work. Overall, we spent $30 (with tip) on lunch and $40 on play, so $70 for a mommy daughter play date on a school day off and stayed for about 3-4 hours. Not terrible. In this economy though, it's getting tougher to justify these entertainment visits as it quickly adds up! when really, my kid just wants to play video games .

It was an okay place. The line to get food was way too long and when we ordered our food it didn't…read moreeven come. And the games were not bad. The place wasn't dirty so a two star should do

We had an excellent experience at The Gaming Lounge! The owners were there and gave us a tour of…read moretheir facilities. The lounge is great for kids birthday parties, very spacious, and they even rent the space out. I inquired about a private event due to covid restrictions and they said they can definitely do that. I highly recommend you to visit the lounge and support this small business. They are open Friday- Sunday.

One of my all time favorite activities growing up was playing laser tag with friends. We would save…read moreup our allowances and get memberships where we could play unlimited laser tag. Needless to say, I'm deadly in the arena. Well, atleast I like to tell myself that. Laserzone in Sugarland is one of my favorite spots to pay laser tag now as an adult. It has been around forever and always a good time. The staff here is young kids so pack your patience as they get easily distracted, especially when their friends are there. My son grew up on this place. I still strap up and have no shame in sniping the youngsters in the arena. The arena has 4 levels is a whopping 13,000 square feet. It's a great way to get a good cardio workout in too. Pricing here is very fair and they have unlimited play options on certain days and times. They also have arcade games and a laser maze challenge. I skip that activity as my body isn't as limber as when I was younger. If you're looking for a fun, interactive and physical activity, I highly suggest trying out Laserzone.

We got here at 3:22 pm and nobody was at the front desk. We waited 5 minutes then had to go…read moreactually look for an employee. We finally found one then asked him at 3:32 that we wanted to play. His words "I'll be right there," but proceeded to sweep, stand around, and look at his phone multiple times. Here it is at 3:49 pm and he barely went to the desk to let us play. Definitely not coming back.

So much fun! Britney was super nice at the cashier! The…read moreselection of plushies are better than next door. Very family friendly and lively. Yes, I won plenty of prizes!

Me and some friends stopped by Craft Land the other night after dinner, and it ended up being a…read morereally fun time. It was my first visit, and exploring Houston's Chinatown at night just adds to the vibe. Bright lights, great energy, and cool little places like this tucked into plazas. We came mainly for the claw machines, and they definitely delivered. These aren't your usual scammy machines where you walk away empty-handed and annoyed. The win rates here are actually decent. We saw a bunch of people pulling out prizes, and we managed to win a few cute plushies ourselves. There's a wide variety of machines too, with everything from small trinkets to giant stuffed animals. This place could be a fun date spot if you're both a little playful or competitive, but honestly it's perfect for kids. The atmosphere is light and casual, and there's plenty to keep them entertained. One thing I didn't totally get was the "tufting" part of the name. After looking online it looks like you can do rug making workshops but I'm not sure where they'd host this as the place was full of claw machines. That being said we didn't check that part out, but maybe next time. Overall, Craft Land is a cool little late-night adventure, especially if you're in the area and want to mix a bit of nostalgia and prize-hunting into your night.

It's pretty obvious this place had been around since the beginning of time. While there are a lot…read moreof updated games, the bathrooms, decor, and overall maintenance of the place looks old. I came here on a weekday evening to go skating. My boyfriend and I were basically the only guests in the whole place with the exception of 1 kid and his parent. The music was great. It was a mix of pop/rnb/hip hop. Perfect songs to skate to. I actually enjoyed that the rink was empty. The price for skating was a little over $30 for the two of us and included rental. That was a little steep to me. Refreshments are also expensive. A bottled water is $5. It it is 2023 so was to be expected but still a little disappointing. The skates are definitely old and several pairs are missing stoppers. I did see the attendant cleaning the skates so that was impressive. We decided on Funplex because it was the only place that was available for open skate. Other rinks have limited hours or lessons during the week.

This was not amazing experience Food and bar was excellent…read more The bartender Shel showed us around and made the experience so much better, little rides and no activities Would not Recommend!

I've been here for a birthday party and it was pretty decent…read more They have a full bar and kitchen. I had a few cocktails but didn't bowl. Food was decent. Standard bowling alley food. The service was okay. I did most of my transactions at the bar because I was with a larger party.

Came for a team event and absolutely loved it. The food was great and it was your typical bowling…read moreand arcade ambiance while a bit upscale. The service could've been a bit better we constantly had to ask for water and the various things we needed. But the food again PHENOMENAL would highly recommend