I went to see dr Julie McCarron to to reset MY own crown. Total cost for 25 min visit was$590. Be…read moreaware of absurdly expensive treatment. if money is not a problem go and see her , the service was good.

I can not recommend this practice enough! Today was my 2nd time here for somewhat of an emergency…read moreand the whole experience was flawless! I'll be going more often now to avoid any more emergencies. The whole staff is just wonderful and Julie is an artist in her trade! Thanks for improving my life!

Amazing staff and Dentist…read more My son cracked his two front teeth off and Dr. Manchester took us in immediately and made the repairs. They were very professional and did a great job. Highly recommend!

I have been going to this dental office for almost 40 years. It doesn't get any better than this…read more Janice Kitching RDH, is a superb Dental Hygienist and Dr. Manchester is a very well qualified and caring professional. . The cleanest dental facility in Key West with state of the art equipment. Let Gina Colglazier, the receptionist schedule you for your next appointment.

Outstanding cleaning, dentists, and billing staff! Thorough, professional, timely, ... All great!read more

Dr. Rosenstock knows what he's doing. He made a tough procedure as smooth as possible and did an…read moreincredibly professional job. I know, I've had a lot of work done over the years and this is my top pick for dentists.

I came to Dr Guzman after moving to key west. He has been great and his staff are lovely. Today I…read morewent in after being in a car accident where I chipped my three front teeth. As you can see from the pictures, Dr did an amazing job making my smile beautiful I could almost cry. Thank you for giving me my confidence back again.

I had to be seen on an emergency basis and was fit in the schedule immediately. The front of the…read morehouse staff was very friendly and accommodating, the root canal that I unfortunately ended up with was performed in a very competent manner.

Jason is the best. I actually hate to share as he might get too busy. I met him 7-8 years ago a…read morefew years out of dental school. He did an excellant job capping six front teeth. For health reasons, I had not been back for about five years. He is just better; reasonable, only does what you want; no big push for higher price services. I tried a dentist closer to home, Marathon. He wanted $30,000, wanted to replace a bridge due to a chip for $7,800. Jason said he'd just patch it, no cost. Total estimate $14,000. It wasn't about the money just the excellant service, honesty and fair pricing. I won't go any where else.

Beware of misleading billing practices and high-pressure sales tactics at this practice. The front…read moredesk falsely claimed a $59 copay, which was actually an unauthorized upcharge for gingival irrigation despite a regular six-month cleaning schedule. The appointment felt more like a car dealership than a healthcare visit, marked by aggressive upselling for Invisalign, a $595 night guard, and X-rays excluded by the insurance waiting period. Staff also withheld physical receipts at checkout, deflecting to an unreceived email that ultimately required logging into a separate patient portal. During the exam, the dentist pushed an expensive multi-thousand-dollar treatment plan for supposed dental issues, contradicting three years of clean records from a previous dentist in Orlando. Future patients should get all prices, treatment plans, and receipts in writing before consenting to any work, and verify insurance coverage for specific procedures prior to sitting in the chair. Never let your guard down here, and take the other negative reviews of this practice at their word. Furthermore, responding to their response to my review: Old Town Dental's defensive response to my initial review completely misses the mark and shifts the blame entirely onto the patient, proving the exact point I made about their lack of transparency. Telling clients that they need to 'better understand their benefits' is a classic deflection tactic designed to mask a fundamental failure in communication. True transparency doesn't mean hiding behind a generic, corporate PR script or expecting everyday patients to magically decode complex insurance jargon on the spot. It means providing clear, comprehensive, and upfront out-of-pocket cost estimates before any dental work is ever performed, ensuring that patients can give genuinely informed consent without nasty financial surprises waiting for them at checkout. When a healthcare provider responds to honest consumer feedback by gaslighting the patient and playing the victim instead of owning up to obvious communication gaps, it only reinforces the high-pressure, uncommunicative environment they are trying so hard to deny. A truly trustworthy practice welcomes open dialogue and clear explanations; unfortunately, this response demonstrated the exact opposite, confirming why so many patients feel alienated by their approach.

Isle Smile is absolutely great. I love all of the employees there from Joe at the front desk he…read morealso works in the back and Sandy which is the owner and the dentist and all of her associates are absolutely great it's like real hometown doctor like they should be. If I have an issue or a question I called they call me right back or they just put me on hold and take me right to the doctor. They are amazing and just a wonderful group of people. I love my dentist!

My recent dental procedures at Isle Smiles have all been performed in a very friendly, professional…read moreand caring manner! From cleanings, fillings, crowns, braces to a root canal! They do it all! Dr Pape, her associates and her staff are truly caring professionals that guided me through each procedure. I would like to commend Sam for my recent cleaning, she is very thorough and efficient! Dr Ramjit performed my root canal and Dr Patterson did the crown! 5 stars! Joe did my whitening procedure, he is the best! Also, I had my teeth straightened by a team of orthodontists, Dr Lucas, Angie Menendez and Christina! This orthodontic team are true professionals and really cared about my individual results! It's like getting a new face! My overall experience with all of these procedures was a feeling of the passion that all of these professionals have for dentistry. I got my smile back, my confidence is sky high and I could not be happier!!

Dr. Weber is absolutely amazing! Im not a huge fan dentist visits but he is so personable, you can…read moretell he truly cares. He enjoys doing his job and it really does show! He pulled one of my wisdom teeth a couple of weeks ago and even called me personally later that evening to make sure I wasn't having any complications! To me that shows how much he really does enjoy doing this and that's the kind of stuff I like. This man is the best! I've never had a dentist treat me so well. You won't regret going to him!!

Absolutely love Dr. Weber. He is professional, friendly and thorough. My entire family goes to…read morehim. The office staff is amazing!!!! They are always pleasant, welcoming, professional and knowledgeable when it comes to insurance plan benefits. I highly recommend this office!!

I had dentures made through Isle Smile due to COVID and not going to the mainland…read more The cost was double and the time frame was months, (8 months)instead of the same day service that I'm use to getting. Then charged me an additional $500 for a insurance program. This was the worst experience that I ever had and I've been wearing dentures for 30 yrs. The office is a bit schizophrenic in decor... guess that should have been my first clue.

Dr. Pape is stupendous!…read more She comes across as very caring - and she does care. For example, each time I go in, she instantly recognizes me and almost magically recalls the details of my teeth/x-rays. Highly recommended.

Everything went very well. It was the best dental appointment I ever had. This brilliant woman…read moreshould be Queen of All That is Dental !! Can't say enough nice things, which she so richly deserves.

Having been to many dentists in my time I can say that Dr. Ann is the best. Great spotless office…read moreand very friendly competent staff! Look no further you have found the right office.

First experience was terrible. The second visit's redeeming factor: Carlos. If he was the one to…read morehelp us on day one, we would have easily lifted review level and stars. Staff are young and inexperienced. Two people "in training" on their first day were paired up to take X-rays and assess patients. What should have taken 5-15 minutes took 2 hours and 15 minutes. No one stepped in to help the trainees. At the end, only after we noted our discontent, did someone say "we are short-staffed". Before that, both days, they blamed their own staff's lack of knowledge and experience on, "they are doctors from other countries". The young girls at the front desk, rather than encourage and praise their "doctors from other countries", protecting and defending them, chose instead to use it against them as faults for being inexperienced and slow. If we hadn't been forced into pre-paying our cleanings after the initial exams, we would never have set foot in this establishment again. Now we are hoping they repay us what they owe, as our insurance covered everything.

I reviewed this dental office a couple of years ago when I first went to Dr. Guthrie. She is no…read morelonger at the office now. Her care was great but the office is overstaffed and they charge now for your "free" cleanings that you are supposed to get with your insurance. I went in to have a cap cemented back on. It came off when flossing. They wanted to charged me over $800 to just put the same one back in!! Thanks but no thanks! I was still charged the $50 + 3% credit (debit) card fee for the office visit (for nothing). I will not be going back.