I had my storage here for almost 2 years and the Staff there was always super helpful and friendly…read more the entire facility is very clean and well managed.

Paid my bill yesterday or the day before. (Before noon) and the code still says see manager. They…read morehave one job. And they fail. The new people are terrible.

I rented an RV Storage space from FreeUp in May 2023 for the first time. I was at another storage…read morefacility in Dahlonega for the last three years and experienced many issues that were outside my control, so I thought it was time to make a change. I completed the entire lease process online, including signing all documents. I had no sooner finished the lease purchase when I received a phone call from Sarah confirming my reservation. Sarah has communicated expectations, and I have set up auto-pay to ensure my payment is made regardless of what other things I have ongoing each month. The auto-pay feature offers a great piece of mind. I feel like this location is as secure as possible with the installed gate, cameras, and lighting. No location, including your backyard, guarantees security, but this is why I carry full coverage on my investment and list FreeUp Storage as an interested party. After a month of leasing from FreeUp, I am confident in posting a five-star review of my experience. I want to Thank Sarah for reaching out and offering the information and assistance she has provided. I have had my RV at four other RV Storage facilities over time and have not had this level of customer service in any of those experiences. I recommend this location of FreeUp Storage to others looking for self-storage needs.

Moved to Dahlonega earlier this year and relocated from one Boardwalk location to another…read more Boardwalk Storage-Dahlonega is clean, easy to find, and Debbie took good care of us! It is so easy to keep things readily available that I don't want cluttering up my new home! Would recommend to anyone.

The facility is clean and air conditioned, no problems what so ever…read more The guy that helped me out in picking a unit and making sure I was all set was friendly and very good to work with. Unfortunately they kept raising the price on me, not just once but a total of three separate times almost doubling my initial monthly payments all together...

Great storage facility. I moved my stuff from a competitor because my cardboard boxes were…read morecollapsing from extreme humidity. I was told it was common for Georgia. Plastic tubs were dripping wet during the move out. No humidity problems here, and I'm not in the climate controlled units. All storage units are not equal. Star Storage is definitely top tier!!

(I have a unit in the Coal Mountain/Cumming location that is managed out of the Canton, GA office.)…read more Management called me and advised they found my unit unlocked with the lock and key inside. They advised the key had a lanyard/string around it. I was very perplexed by this because we have all keys that were issued to us and never have we had any keys with strings/lanyards around them. I went to the facility and thankfully nothing appeared missing. I called management and advised that my lock they issued must have been recycled because someone must have had a key and unlocked it. I asked if they would replace my lock with a new one. I also asked perhaps they were mistaken and it was a different storage room than mine that they found unlocked. The manager became defensive and said I was accusing her of being dishonest and that it is against their policy to recycle locks. She said she had a picture of my unit when she found it unlocked, and she knows it was mine unlocked. I asked if she could send me the picture and she said she no longer has it. I informed her that I am not accusing anyone of dishonesty, but rather that there must have been some mistake on their end- either they mistakenly identified the unlocked storage facility as mine or they mistakenly used the same lock on our unit so that a previous renter still has a key. The manager said they would not replace my lock and if I wanted to I could go buy another one and ended the call. Wow. I will be moving out of this storage facility. The mistake is on their end and instead of hearing me out, replacing the lock, they told me it was my fault and to deal with it. No thanks. I want a facility that is going to keep my stuff safe and then support me if there are issues.

I stored my household items and furniture here during a recent move! Great place and great staff…read moreto work with! Will use again whenever I'm in need of storage services.

5/5 Stars I've been…read morerenting a unit and a parking spot here for over 9 months now and honestly, it's been such a smooth experience. Usually, I expect some kind of headache with storage, but the owners here are super easy to work with and actually get back to you fast if you need anything. The place is always clean and feels safe, which was the main thing I was looking for. It's also rare to find this kind of quality and value without the prices constantly spiking on you--they've been really fair and consistent. If you're in the area and need a spot for your stuff or a vehicle, definitely check them out. Super happy with the choice so far!

First let me say this review has no adverse effect on existing property managers Moses and Amy…read more When they were running the front office in person, service was fabulous. The property is secure and the facility is clean. Now the office is run with virtual computers set up by Reliant Mangement and customer service no longer exists. They are absolutely horrible. I would be extremely cautious in giving them any credit card or debit card information for auto payment as they are now streamlining cash from their customers by issuing you an invoice for one amount and charging your credit card a higher amount. Of course you cannot speak to any management because they are busy hiding behind their cameras and email system. I would also be aware when renting any unit as they will give you one price and then two months later substantially increase your monthly amount.

I was greeted immediately by Amy, she was friendly and helpful. I was worried about safety and Mark…read moreassured me it was not only secure, but they lived on property and monitored the area. Mark saw my small car and mentioned the truck rental program, which is super convenient. I would highly recommend this location and the hospitable team working here.

Rob and the staff here at Ga 400 Storage are fantastic. Always friendly and helpful. I have…read morereccommended them to friends.

We rented 2 storage units there for almost 2 years. We just moved out this weekend and we found…read moreeverything in prestige condition. The stuff is very helpful with great communication skills. Prices were good as well!