Bad Customer Service. Not kind people. They are expensive!…read more They only care about money.

Service is terrible No one is on site ever to get help…read moreNo one answer your calls Being billed after I gave notice to cancel

I had my storage here for almost 2 years and the Staff there was always super helpful and friendly…read more the entire facility is very clean and well managed.

Paid my bill yesterday or the day before. (Before noon) and the code still says see manager. They…read morehave one job. And they fail. The new people are terrible.

Classic became Spare Box and this last year they had a rat infestation. I was not notified of the…read moreissue. Perhaps some of my things could have been saved if I was made aware early on. Apparently there we no preventive measure (bait Boxes) to prevent the issue then someone decided it was a good idea to store dog food in the units. Company is telling tenants they are not responsible for the damaged goods however I have been told they are "going after the dog food person for 90,000.00. Well what about everyone who has suffered complete losses of their belongings. They are still renting out these units even though the hazmat teams have not been there to do a terminal clean. Not cool. Rats carry many diseases which are transferrable to humans. The insulation and steel in the buildings is still contaminated and there are probably some tenants such as myself which have not been notified. Springs on the doors are damaged and I could not close mine after finally getting help to open it. Customer service is off shore and said someone would be there in 24 hrs. Manager came out, he was aware of the infestation and my door remained open for several days. I stopped payment and now been locked out and cannot salvage anything. I have been trying to find an attorney, without success at this time. All their concern seems to be about payment and not the losses of family items from my history and the furniture I have lost. Many people have been affected in all outdoor buildings. If anyone can assist with a solution please contact me at 678-618-5450, leave a message and I will review and get back with you.

When I receive bad service I warn people. When I receive excellent service I let everyone know. The…read morecleanliness, security and the ease of speaking directly to the owner are outstanding. If you are looking for any type of storage I would highly recommend them.

There is no one on hand at this location. In order to rent a storage unit, you have to do it all…read moreusing a kiosk. There is a map of the buildings so you can make a choice, but the map is very unclear. I had an experience in which the keypad on the outer door was not working. I did enter the number correctly, and even called their customer service line for assistance. Although they are supposed to be able, according to them to unlock remotely, they couldn't do so. I asked what could be done. Their answer was to "try to reach a property manager and have them come to unlock the door. If you have time to wait on a property manager to drive from no telling where, provided they can reach one, rent a unit. If you want easy access and a person on hand if you need assistance, I'd recommend finding another self storage business.

From the owner: Whether you're in a big house or small apartment, we all tend to collect items over the years that…read moretake up an excessive amount of space. Now, you have a place for your items with SpareBox Storage. Rather than resigning yourself to clutter, you can stay organized, maintain an immaculate apartment/home and impress your visitors. If you have extra items post-move in, are in between moves, or just need a place to store your valuables, you can store with SpareBox Storage in full confidence knowing your belongings will remain safe and untouched. At SpareBox Storage, our customers always come first, so check out our self storage location in Cumming, Georgia and start renting today!

There are several super efficient ladies who run the show! Friendly & super efficient storage…read moreplace! Clean safe locally owned Christian business owners!

will seal your unit before notification of rent due , do not rent u haul equipment all of there…read moreequipment and is damage and will charge you for it

If you are looking for a trustworthy storage facility to store things you may want to look…read moreelsewhere. They have a big truck out front that says you can use it for free to move in with when you rent a unit. When it came time to move in we were told that we couldn't use the truck because the brakes weren't working. Being able to use the free truck was one of the main reasons that we rented from cube smart. We had to go to another storage facility down the street to rent a truck and cube smart offered no discount or option at all. Then the unit was advertised at a certain price then after completing the paperwork we were informed that the price was $20 more than we were originally quoted for an insurance policy that you must pay for regardless if you want it or need it. We were also overcharged for a late fee which an entire month of rental was added to on top of the fee. It wasn't until we caught the error and called to correct the issue. If we didn't notice the mistake we would have just pissed away an extra $100. On a positive note the employees are friendly and helpful and I am sure that they are just following the cube smart policy and its these cube smart policies that will send me in the other direction when needing a storage unit in the future.

I had a great experience getting a storage unit with CubeSmart. They were friendly and willing to…read moreanswer all my questions to ensure my storage needs were met!