We have an 80 year old upright that hasn't been tuned in about 20 years. Wyatt Burger, owner of…read moreWest Lane, came recommended by our son's piano teacher. He arrived precisely on time, did a good job tuning, and charged $90. He came to our home in Eugene. He seems very knowledgeable about pianos. There was very little chitchat. He showed up and got right to work. He diagnosed a few things that need to be done on our piano and gave a bid if we decide to have them fixed in the future. I recommend him for piano tuning and I'll hire him again when we get the piano re-tuned in a year.

From the owner: Piano instruction for all ages and levels. Expert piano service - tuning, repair, regulation,…read morehumidity control systems, piano care supplies.

What a nice guy! Punctual and got the job done This was my first tuning so not and experienced…read morereview .

From the owner: Summit Piano Service offers professional piano care to the Lane County, OR area, including piano…read moretuning, repair, regulation, voicing, appraisals/evaluations, and cleaning. Restoration/rebuilding will be offered soon.

Where to begin? I guess by saying I have never hired movers before, and that this was an…read moreeducational experience. (A disclaimer: I have a lot to say, so sorry if this is disjointed.) Always look for professionals. I thought I was saving money, I was not. Other companies come with trucks and movers. Had I not had aquariums to move separately... There is absolutely nothing professional about this operation. I waited a couple of days before I wrote this, because I sincerely want to be fair. The problem is there is nothing positive to say. Let's start with moving day. I had an 11 am appointment for two movers, and at about 20 after they were still not there. Look, I know I am not the only person moving on a giving day, and things happen. I was running on a schedule, and I simply would've liked a call to tell me they were going to be late. In the end, I had to call them. And for the record, I was friendly when I made the call for the aforementioned reason. Before I go any further, let me say both movers were nice guys. One even bought me a bottled water from the store. Nothing I write is personal, just business. About 20 minutes after calling the company, the first mover arrived on his bicycle. It is now well after 11:40. I am all for alternative transportation, but we are moving across town and now his transportation choice becomes my problem as I need him to unload on the other end, meaning I need to transport him and his bike. Worse, he seemed confused as to why we did not start the instant he arrived. He seemed to have no idea that another mover was even coming. At one point, he offered to call a friend to help. I did not pay $240 for him and one of his friends. When I attempt to call the company, they are now dodging my calls. I know this because mover #1 texts and gets an immediate reply. He tells us another person is coming, and begins wandering around my apartment complex looking for a light so he can smoke. At 12:20 the other mover arrives. At first they both seem put out that we are waiting for them to move stuff. I am not lazy. I had already spent three days moving possessions, making minor repairs to our new house and attending to appointments of every conceivable kind. If I were not completely physically exhausted, I would not have hired movers to begin with. Hell, if it were not Father's Day weekend; if I had anyone available to help my partner and I, I probably wouldn't have spent the money. They have a short conversation about gloves. Neither of them have any, nor do they have back-braces or any of the other PPE type equipment you would expect movers to have. Eventually they start moving stuff, but will not listen to my instructions. I had immediately told them, that it would be easier to move everything out of the front door of the apartment, as the back door is too small. Yes, it was a bit further, but also offered a sidewalk instead of muddy, rain-drenched grass. Their solution? Removing the hinge on the back door, so they could fit stuff through. Who thinks like this? Who decides it is a good idea to ignore what I say about my own place, and instead dismantle someone else's property? Worse, they did not put it back on. When they loaded the truck, it looked like a child had done it. Like they had never engaged in this sort of activity before. I would say it looked like a 5-year-old, but if I did 5-year-olds everywhere would be insulted. In the middle of all of this, the first mover removes his shirt because all he was wearing was a hoodie. Honestly? To move people on a hot day you wear a hoodie with no shirt under it? Professionalism? They were actually so bad I could not wait to get rid of them. We paid for three hours, kept them around for an hour and a half; just long enough to remove the dozen or so large items from the house. Instead we called my partner's 19-year-old niece, and the three of us moved three times as much as these two adult men did in the same amount of time. Now to the company itself. I get the distinct impression it is run entirely from the guy's cell phone. Don't get me wrong, this is not necessarily a problem that it is a small operation with low over-head. The issue is that it is clearly an on-call type of employer. (One of the movers told me he hardly ever works for the company.) The guy knew I was moving a week before the day, and did not have have movers lined-up to do the work. I know this, because when I called when they were late on Saturday morning, he told me his guys were still on another job. I suspect he had no one scheduled, and got the guys at the last minute. He did not provide them with PPE. Didn't coordinate transportation for them. He did not verify with me when they arrived or left. He was extremely timely when looking for payment. I was going to discuss all the problems I had with his service with him, but figure it is probably a waste of my time.

We used Back Savers yesterday to move a very heavy couch to the second floor. The crew did a great…read morejob in short time. The previous company that tried to deliver decided they couldn't figure out how to get it upstairs. Josh was great. They unpacked the couch and they whole thing took less than 20 minutes. We will use them again for any large deliveries.

My brother's upright renovated player piano was badly in need of a tuning and had some notes that…read morewould not play. I found Warner's Piano Tuning and he had experience tuning this type of piano. We are so glad we hired him. In my brother's words, "He is a genius! He did exactly what I would have asked him to do." In addition to tuning the piano, and fixing non-playing notes, Mr. Warner also leveled the keys which gives the piano a much more uniform sound and my brother is now able to play music, such as Schumann more adeptly even with his shorter fingers. Mr. Warner also installed a lever under the keyboard which allows switching from normal volume to soft volume. The soft setting sounds like a clavichord. This makes playing Bach's Preludes and Fugues very satisfying. He also installed a covering over the back of piano to further control volume levels, and put castors under all four corners of piano which adds sturdy support. He got a piano bench for my brother that adjusts up and down and matches the color of his piano. Mr. Warner has a lot of knowledge and is very willing to share and explain when he sees interest. He will definitely be hired again!

I had an extremely stressful move planned. I needed a container of books and furniture (lots of…read moresmall boxes) moved into an apartment with two sets of stairs. The day was warm. I worked with the four men and we were all sweating. I appreciated their professionalism, friendliness, and music selection outside my door. About $754 for 4 men for 3 hours. I tipped them 50 bucks each because it was hard work getting all my belongings up two sets of stairs.

Fantastic workers! They were well equipped with hand carts and carefully thought out each item,…read moreThey took direction well and were in constant action. I won't hesitate to use them again!

used this company 4?times & each time was easy, reasonable & a positive experience. they even kept…read moreour furniture in storage while we got our home ready for occupancy. i would not even look for another moving company as long as they're in business.

Don't use if it's long haul going into storage. Maybe ok for short hauls but in general I would…read moreavoid them. Packed items poorly in storage resulting in significant damage to furniture. You have to arrange your own storage and they are poor estimators of how much you will need. They hauled my Mercedes SUV on the truck and it hasn't been functioning properly since. Should have used a car delivery service. Also very expensive and quote was very low. Took multiple requests to get a receipt to submit to my new employer for reimbursement and it is bare bones. In a nutshell, though they seem friendly, it was the worst move of my life and I've moved 7 times as an adult. If I had read a review such as mine, I wouldn't have used them. Perhaps they've gone down in service. They definitely shouldn't have accepted my job though with needing to move into storage. Lesson learned. Good luck on your move!