I own a very crazy, hyper active dog who occasionally runs through the house like he's been on a…read morecrack binge for over a week running into everything! Well after running into THE SAME wall repeatedly he managed create 4 holes!! I called Punch Out. Asked for an estimate. When my husband and I were ready to have the work done, I emailed them told them I'd like to schedule them to come out. They emailed me a proposal. I signed it, emailed it back and within 2 weeks the work was done. Bill was the gentleman that came to our house to complete the work. He was VERY VERY nice. Did an EXCELLENT job fixing what our dog messed up. If we have any other drywall issues, they will be our go to people.

I hired them for general handymen work: fixing an always-running toilet, replacing the caulk in our…read moremaster bathroom at bathtub-to-floor transition, and removed/replaced a showerhead. I would like to start off by saying, all-in-all, I was happy with the work that was done. I would definitely use them again if I needed similar services needed in the future, or anything else they provide work on. Really, the only downside was the amount of time, from initial contact to when the actual work was completed took longer than expected. There was mentioned a personal emergency, which I understand, and that they didn't want to schedule too many jobs in advance in case something runs over or a contractor is unexpectedly unavailable. But my initial contact took place on 10/24 and a contract wasn't sent over for me to review and return until 11/4, then I wasn't contacted to schedule an appointment until 11/20. So, while I would have liked to been kept in contact more, I am glad to say I was very happy with the work done. I would probably recommend calling the company, rather than using the website/email; that might provide a quicker turnaround. I just hate calling folks, so I avoid it when possible! Now on to the actual work. The contractor arrived on time, and looked professional. He was also courteous and didn't mind my cats, which is a bonus since they tend to be super nosy with visitors. He arrived around the ETA I was given, and was quick to ask what all I needed done. I showed him the three items we needed help with, and he said he would be able to get it all done. He got to work right away. I ended up needing to leave for work a little after he arrived, but my husband said he was great the entire time I was gone too. It wasn't until a few hours later that I came home to inspect everything. The toilet no longer constantly runs, my caulking job looks perfect, and I have a nice new showerhead instead of what was left over from the previous owners! The initial contact went a little slow, but I am very happy with the overall results, thus my rating. The hourly rate was a little higher than I expected, but I knew it ahead of time. I'm just glad he got done quickly; they definitely don't mess around or try to pad their timesheet, and for that I am grateful. I definitely recommend Punch Out Plus, LLC.

This company came to give us a quote on cleaning the debris off of the roof and gutters. We hired…read morethem and they did an excellent job! I was surprised at how low the cost was for the thorough job that they did. They spent several hours on the roof cleaning and came back twice. I am more than happy with the service I received. And the price couldn't be beat!

Contacted this company through yelp. Heard back within 20 minutes of the inquiry. Mo responded and…read morefound him to be quite pleasant and cooperative by phone and in person. Wanted to see if there had been any hail damage to our home this spring. They set up an appointment which had to be delayed 24 hours because of an emergency where a tree had fallen through a roof. Didn't mind the delay clear prioritization, and therefore an emergent situation turned out to be some nail pops and loosening by two skylights quickly repaired that day by Mo and the owner for reasonable cost. Excellent experience.

We are in the process of getting refresh of our front porch and a four season room with a new paver…read morepatio. Everyone that has worked on this project has been professional and proud of the work they have completed. We could not be any more pleased!!

I'm a 70 year old retired man. I've been around, I've met a lot of people and dealt with many…read morecontractors. I've never had a worse customer experience than I had with Suncraft. Last April (2025), I hired them to replace the 30 year old wood deck (also Suncraft) on the back of my house with (mostly) composite. The sales and design phase were fine, John offered several excellent suggestions. Jeff, the owner, is an extremely unlikable, overbearing, condescending, arrogant know-it-all who doesn't understand basic physics. The ground under the deck is sloped and I clearly said not to use fine pea gravel under the deck because it would wash out during heavy rain. How do I know? Because that's what happened with the first Suncrap deck and it ruined my lawn for years. Well they used fine gravel and over the winter it slid downhill and pushed the wooden skirt under the deck out of alignment by a couple inches. Jeff couldn't understand how that happened, wasn't very interested in fixing it and I got him to push back the gravel and the wall. I suggested covering the gravel with plastic to cut down on the settling and he refused, but he told me he'd leave plastic and I could do it myself. Really? He didn't. So the problem that didn't exist before the Suncraft Touch is now oozing down the slope and I have to deal with this fiasco created by Jeff because he doesn't listen to customer input. The actual workmanship by the crew is subpar, to be polite. Poor joinery, the rail cap is a deck board screwed to the rail (and that's an "upgrade") The rail ends look unfinished and bush league. They built the stairs over a very obvious sprinkler head that required an emergency callout to my sprinkler company ($200). The deck failed final inspection on THREE counts. By the time they fixed that, it was mid-September. Been "doing this a long time" and can't pass a building inspection? There's a bunch of other stuff, I could fill a couple pages. To sum up: For $28k, you get a crappy deck and a slow moving gravelanche under it to deal with for the rest of your life. In our conversations covering 15 minutes total Jeff told me repeatedly he'd "been doing this a long time." And this is the best you can do? Really, look elsewhere. Anywhere else.

I had seen a retractable deck cover with a permanent frame at the home and garden show. I had…read morereached out to the local rep asking for information and she sent me a link to an online catalog. Long story short, she was NOT helpful in any way - merely an order taker. I couldn't make heads or tail of their website - but I knew exactly what I wanted. I looked elsewhere for a vendor to no avail. Even if I had ordered with the online company, I would have had to install myself or find an installer. So I turned to Yelp . . . I have had MUCH success with Yelp finding excellent service and skilled providers. I entered the details of what I wanted and submitted the project for response. I got maybe 4 companies contacting me - one being Eric Call Contracting. This company asked to schedule some time to talk - and so we did. All the other responses merely asked if I HAD the deck covering as they just wanted to install it. None would entertain the idea of helping me source the deck cover. Eric and Angie showed up when they said they would and we began to talk. I explained what I wanted, showed the brochure from the home and garden show, showed them our deck - and they went to work. Eric tried to work with the awning company I had wanted to buy from - but he got nowhere despite being more persistent than me. Eric still understood what I wanted - a permanent frame that would attach to and extend up from the deck with canvas runners that we would open and pull shut and remove in the winter. We would also be able to replace the runners should they get damaged. Eric drew up a design and shared it with me - along with possible runners he found on Amazon. We had a lot of back and forth and they were great keeping in touch. I finally decided to go with them despite having no other bids for comparison. Clearly no one else wanted to do the work needed to get me the deck covering I wanted. I signed on the dotted line and cut a check to get the project started. Again, Eric and Angie did a great job of communicating with me and providing updates. Although working through Yelp does provide some financial protection, I was still nervous going with the first company I contacted. But they definitely earned my trust - the materials showed as promised. And work began as promised, and before I knew it, my vision of a deck covering had materialized! Our deck is on the back/south side of the house. There are no trees or shading so we fight to keep the house cool on sunny days. We had recently replaced a large, rust painted deck with a smaller light treated wood deck. Now with this covering, we are already enjoying not having to turn on the A/C as much, leaving the back door open for a breeze, and actually being able to sit on our deck when the sun is hot. We've also been able to pull the runners closed when a windy storm hit. And in the winter, I'll take the runners down to protect them and allow full sun in the cold temperatures. I cannot say enough about how I appreciated the work this company did. I highly recommend you contact them when you have a project.

I recommend ECC without hesitation. We had excellent communication during the project, always…read moreknowing who or which subs would be coming to our home. They were accepting, even encouraging, of evolving the project and change orders along the way. They arranged for the trades to additional small changes beyond the project while those trades were in our house. Our project was not an addition, it involved renovations with impact throughout our house. The results look like they have always been part of our home not added on. I recommend ECC without hesitation.

Michael did an amazing job start to finish. He followed up with our insurance adjustor multiple…read moretimes to make sure that every detail was covered. I would work with Michael and The Roof Detective again! Roof installation was scheduled quickly and completed to our satisfaction.

Phenomenal job. They were quick to schedule, worked closely with insurance to get it covered and…read moredid a great job. Our sales rep Brian was also fantastic. Quick to respond, very personable, and when we did have an issue come up, he got his crew out there within a couple days to get it fixed at no charge. Haven't had any issues since. Highly recommend

Over the past couple of months my parents and I were looking to remodel the main bathroom at our…read morehouse. We got a couple estimates at the end of covid, but waited to get a couple more estimates. I looked on Yelp and saw that Firelands construction had a 5 star rating and responded very quickly for estimates. I sent them a request and they came out and my parents liked him so they hired him. We also had some drain issues which caused them to start the demo earlier than planned. July 17th, we were told there was black mold and we had to leave the house for safety issues. The black mold was in the bathroom that was being remodeled as well as the other bathroom(they back up to each other). Fast forward to July 4th weekend. We were in a different hotel after leaving the air b&b for a week. I get a call saying they are almost done with the entire job. I knew that was a complete lie, because I had been going everyday to check on the house and get the mail. I called the contractor and basically told him he was lying. He showed up at our house so mad because his workers lied to him. Then he had another worker over and was trying to get him to drywall over the black mold. The other workers wrote their name on the floor instead of replacing the subfloor where the black mold was. They put the new flooring over the top of the old sub flooring which was damaged from the mold. He apologized and said they would fix this immediately. Originally, Scott told us that the one bathroom we planned on remodeling would take 10 days. He said he would have a crew out first thing Monday morning after the 4th of July weekend to get the job done. I was really concerned because I did not see much material in our garage. But again, we signed a contract so we really did not think we had any options. Fast forward to July 16th, the Friday the promised to at least have a sink, toilet, and shower installed so we could move back home(that was between the two bathrooms but we didn't care). Then they started pressuring me to have my parents sign the contract for the additional bathroom we needed remodeled. I explained my parents were not comfortable signing anything. Ashley, Scott's wife said she would put that date in the new contract for them to sign. This never happened. On July 16th, at 5pm, Scott came with 4-5 people and did some work. It was the worst quality. They ruined our carpet with paint and grease stains. They swept wood scraps in the hole where the toilet goes. Additionally I'd like to add, that Scott would come for 5 to 10 minutes and say he had to go to Lowe's or Home Depot. He was always leaving to get the supplies that he was supposed to have ordered in June with the deposit we gave him on both projects. July 19th, Monday. I stepped outside and noticed one of my grandmothers rings next to the swing. One of the female workers was messing around outside but I didn't think anything of it. When I saw the ring I immediately went inside to where it was kept in my moms office desk, and the other ring that was with it(also my grandmothers) was gone. I was so upset, but I am working from home and had to finish out my day. Not even 10 minutes later I got a text that my credit card was declined and possible stolen. Long story short, this girl stole two of my credit cards, $300 in rolled change( we had a garage sale and I had it rolled and counted to take to the bank) my grandmothers ring, and a gift card. I filed a police report with the name Firelands Construction provided me. Supposedly she used a fake last name and address when she filled out her application. July 27th. We were lucky to have one worker come to work the last few days. However he wouldn't have been able to do any work because he didn't have any supplies. So we went out and bought everything to finish the project. I would text Scott daily practically begging for the supplies to get the job done. I also need to add that some of the supplies that Firelands DID provide for the project were not even the items we picked out for the remodel. We were kind of stuck and desperate to move back in so we just accepted the items. Scott promised this special order tub we picked out would be delivered on July 27th. I asked him and asked him to get me an order number so I could confirm and he never did. I went to Home Depot and they said there was no way our contractor could have bought that tub. You have to go through Home Depot to get it ordered and installed. Scott then told me rebath would contact me to install. When they called they said it would be 6-8 weeks just to schedule a time to measure and a couple of months for the supplies and for an install date. I would highly recommend hiring someone else for your remodel or construction project. We were jerked around so much and lied to on a continuing basis.

First off, the owner Scott is a really nice guy and very hardworking. This company said all the…read moreright things, but when it came time to deliver they fell short consistently. Hired them to remove wallpaper, paint, remove some built ins, update a basement and restore a fireplace. The first paint job they did had to be redone because it wasn't right and there were people just hanging out in my house like it was their lounge spot. Then we found a water leak which pushed things back understandably, but I was told multiple times everything would be done by a certain date. I said I'm not sure that's realistic but was still told it would all happen by the date. Gets closer to the date, not looking on track, got told a crew of guys is coming out to finish it, and they never show up. Finished a little over a week late with the owner coming out to do the work between 10 pm and 3 am. It was clear they rushed it at the end as the work was sloppy, I had to go back and fix multiple items myself because I couldn't get them back out to complete the work (like window trim that wasn't replaced leaving a hole in the wall, loose fixtures, etc). It was obvious that the project was not a priority for them. I was told after they started work that they just landed an apartment contract and that was their main focus. So if you're looking for a commercial property then I have no clue if they are good or not, but I certainly wouldn't hire them for any residential property work. The final straw and reason I posted the review is the recent pictures on their Yelp profile are fake. The pics that say "remodel" of the bathroom, kitchen, living room, dining room, bedroom, hallway, office... those are all pictures of my house before they ever started doing any work. So if you like the way they look let me know and I'll point you to the company that actually did that work. I was ready to let go of everything else that happened but posting photos of work that isn't yours and passing it off as your own is just shady.

Very happy with the work done for all 6 of our old basement windows. The previous owners had just…read moreboarded them up and they were leaky and broken. We knew it was a good idea to get them all removed and replaced asap to prevent more mold and moisture in the basement. Every step of the process was relatively easy and stress free. The estimate was very thorough and the workers cleaned and hauled the construction debris after they were done. The workers did a wonderful job on the installation, the windows are level and will hopefully never need to be replaced again. I would highly recommend this company after our experience with them.

They are awesome, fair priced, not pushy sales people and knowledgeable. Great company and employeesread more

no leaks, looks good. Gutter guards busted from workers feet. That cost us. bird bath knocked over…read moreand broken into pieces. wouldn't even thrown it away for us. Threatening emails and texts received even though we paid in full. think twice

EXCELLENT. First class roof replacement! Project Manager Jason was great to work with start to…read morefinish. Large crew was on time and worked efficiently. Cleanup was excellent. We definitely recommend this company.