Barry came and fixed the dent on my bumper. He told me that it would take a day it to set, and if…read morethere were any issues, he would fix them on Monday. This was very reassuring. I am waiting for the invoice and for everything to settle. The service was prompt and cheerful.

Barry requested a review when he first completed the service. Here's the review. Barry performed…read morethe touch up paint on the bumper areas of my vehicle and told me to wait 48 hours before washing the car. First issue: I discovered the texture was very rough during the wash. I reached out to him. No response. I would have let the issue go since you can't tell the shoddy work unless you touch it, but there was a second issue. The parking assist sensors going off on the car. I took the car into my usual Lexus repair place who told me Barry painted over the parking assist sensors and I'd have to replace the bumper. I don't believe that is necessary, but regardless I notified Barry. Initially, he said use nail polish remover to remove paint. That did not work and frankly Barry should have offered to come resolve the issue. I notified Barry that the nail polish remover suggestion was a fail and that I hoped he did the right thing and resolve the issue. He admitted that he painted over the sensors but it's never been an issue before. I had to turn off the parking assist to stop the beeping. I sent him the pics he requested and he said he would come remove the paint. That was a month ago. I gave him several opportunities to step up. He didn't.

I submitted a request for quotes for mobile battery replacement on Yelp, Erick, with Big Bear…read morereplied within 5 minutes of my request. He said he could do the job, quoted a fair price and came to my home a at the agreed upon time of 2pm, the same day. I had been going back and forth with another company that said they could do the join, but never followed through, so this was a welcome change. Erick Ortega got the job done in under 10 minutes. He was professional, courteous, and fast. He said what he's so, and did what he said. They have other services, so I'm going to be using them in the future, as well. I can't recommend this business highly enough - great work!

Great communication and work done on time. Lots of hardworking guys here. I've had my rock rails…read moreand rear overland bumper installed here. Also have had my windshield replaced. Fair pricing and great turnaround time.

I wrecked my car, a 2016 Jaguar XF, on January 31. If I had let the insurance deal with it, they…read morewould've totaled it because the damage was pretty extensive. My whole front end and the front engine parts were damaged bad. I didn't know of any collision shops. So I found H-Town Collison. I spoke with Mr Omar and he promised to give me a fair deal and to take care of it for me, Which he wasn't lying, because he was willing to work within my budget, knowing that I was paying out-of-pocket. When they were finished with my car, it looked better than it did before the accident. I would highly recommend H-Town Collison to anyone, And the main reason I would recommend it has the least to do with my car itself. Mr Omar and Abdul treated me with respect. From the start, they showed that they valued me as a customer, and I really appreciated it.

Dropped my car off this past weekend after finding this place on Yelp. I had reached out to a few…read morebody shops and got several different quotes, but these guys really stood out. They were super diligent about following up after my initial inquiry, which I honestly appreciated because I tend to forget things. Their pricing was very fair and competitive. I stopped by for an official quote and dropped my car off on a Friday. I made it clear that I really needed my car back by Tuesday and they actually finished it early on Monday which was amazing. The car looked great when I picked it up. Honestly like brand new!! I was really impressed with the pricing, quality of work, and overall customer service. Definitely recommend to anyone needing this kind of work!

Excellent customer service!!! Highly recommend...I got in a wreck and totaled my car with an 18…read morewheeler and this shop handled everything very professionally in a timely manner. Very courteous & caters to the needs that suits you best. When I get my new vehicle, I am definitely going to let them customize it for me.

I had a pretty serious collision at the end of 2025 and Imperial Collision Specialist, and Israel…read moreReyes in particular, took amazing care of me and my vehicle. The car needed extensive repairs, and Israel and Imperial took all the necessary steps to make sure the repair was done correctly and my vehicle was safe to drive again. Every step of the way, Israel would call me to explain what was going on with the car and what needed to be done. He walked me through the details until I understood what happened and what they were doing to fix it. Truly, Israel went above and beyond in making sure I was taken care of and happy - I can't recommend Imperial Collision Specialist enough - thank you, Imperial, and thank you Israel!

Great service, great work. Went a few weeks ago for a sedan bumper repair and they had it fixed in…read moreone day.

Everything was smooth with Onassis. He did an outstanding job with my car repairs and rental…read moreservice. Will recommend him to friends and family!

My car had a busted tail light. When I called Javier was very understandable and excited to help! I…read morebrought a tail light replacement in. And I was in and out in no time. Give Javier Blanco a call next time you need something replaced or repaired. This is a great location for all your auto care needs. Houston-Southwest Freeway 11228 Southwest Frey Houston, Tx 77031

Great experience beginning to end. Appreciated their…read moreprofessionalism, courtesy, timely communications, comfortable and clean location. Tricia was such a help with getting things going and the manager went above and beyond our expectations. We were so glad we did not settle for just any insurance recommended shop - but instead went with the referrals from friends who are also happy customers. We will definitely use them again if the need arises.

Billy's body shop has done work on my cars twice, and I've found the service to be great. Billy…read moreruns a decent, honest business and the paint and body have been repaired as good as new. Strongly recommend

Billy is knowledgeable about cars and takes pride in doing honest, quality work. He was responsive,…read morepatient, and easy to communicate with throughout the process. He repaired and painted my car's side mirror, and the finished result looked great.

Martin was able to quickly diagnose and fix an electrical issue. He came to my location and had all…read morethe necessary tools right there. He knows his stuff and his prices are very reasonable. Highly recommended!

From the owner: We are here to save you money and most of all time. Now days it’s a lot harder to take time alway…read morefrom your busy schedule to get something fix or installed in your vehicle. Or you don’t want to spend time on the phone with your insurance trying to get them to pay for it or get it repair by them. We offer same day service and most of our jobs are done in about 1 to 4 depending on the weather and damage. It’s easy just take a few pictures and send them to us. We will be happy to help you out.

Needed some minor paint and body done for my BMW. Given fair and up front pricing for the work…read more The work was completed the next day, and I was very happy with the results. Highly recommend this place for minor and major body work.

From the owner: Working on cars since 1997. We do paint and body work for foreign and domestic cars, so come on in…read morefor all your needs. All work is warranty, so we have you covered. We also sell cars at no interest with payment plans, for your one stop shopping. Se habla español.

It has been 6 months...extensive damage. I was so hurt when my Ebony was brought here. Because of…read moreour nation's Covid situation my girl was sitting in that Gawd awful storage yard for over 2 weeks...I'm digressing. I met Paul when my Ebony was brought to him for restoration. I was frantic my baby girl needed life support. Once evaluated and seen by the insurance adjuster he called to let me know the good bad and the ugly of Ebony's situation, which was Supply Chain Shortage. I knew what that ment, being off for the Holidays I have nothing but time to watch and read the news. 6 months later. 6 months s later. 6 months later. Did I mention 6 months later I was told she's ready. As you can see in my pictures I'm all smiles. I think Pauls smiling like that because he's finally able to get my baby back to me and me calling him every day for 6 months. No, I'm kidding. The few times I did call just to see how things was coming along, I would ALWAYS receive a call back before end of his work day. If I missed his return call, I was sure to receive a detailed message on the percentage of completion. For me, communication is very important. Not taking me too fast in his delivery of communication was greatly appreciated. I always felt appreciated for my business as a customer. Let me be very clear, Paul never made me feel like I was just another insurance claim, Paul made me feel like I was a just a concerned mother asking about her baby. Never like I was annoying him. Covid conditions did not affect personnel and operations during this time and for that I'm grateful. Paul always sounded so professional and excited when we spoke. Picking her up and meeting Paul face to face for the first time was a sweet moment. It's like we have a connection. I know he holds his team accountable. Less talking more work. Straight to the bathroom and back. No personal phone calls. You get 2 15 minute breaks and your 30 minutes for lunch, that's the labor law. So chop chop. I bet ever time they looked up, there was Paul. No just kidding. To Sterling McCall , Paul and Restoration Team, thank you very much and I am so proud to be apart of the Buick, GMC, Lexus family!

I seldomly write reviews but feel compelled to warn others to avoid this horrible place. The…read moreworkmanship is garbage and the service guy is worse. The vehicle was returned over three weeks overdue from the projected completion date. Not only was the repair done improperly, it incurred additional issues from their incompetence and they are not taking responsibility for their failures. If you prefer good service and repairs done correctly, this is NOT the place.