After a minor fender bender my wife got into our car got taken to classic collision for repair, the turn around time for what minor damage there was was almost comical but the car looked pretty good, after a few months I decided it's time to replace the brakes but when I got to the wheel they replaced I found that the lug nuts had be over torqued to an extreme, after ruining my lug nuts trying to take the tire off I called classic collision and was told the tech torqued them to spec but couldn't tell me what "spec" was and said the "tech" mentioned the lug nuts were already damaged, but I find it hard to believe this guy remembered what my specific lug nuts looked like after 3 plus months with no notes to refer back too. Anna, the the miserable woman who I had the unfortunate luck of speaking with over the phone was rude the entire time and never once even humored me and offered to take a look at it she began to tell me about her "years of experience in the tire industry" which apparently gives you the ability to diagnose an issue over the phone. If you can avoid this company, do. Very unprofessional and the staff is laughable at best, been waiting for a call from the "regional manager" for about 4 days, if I could give 0 stars I would again avoid going to this "business" if you can read more