Great experience from start to finish. Brittany kept me informed as to every step of the repairs along the way.....she was wonderful to work with! Repairs were performed promptly and the car looks great. I cannot thank Brittany or this Classic Collision location enough for their courteous, competent service. read more

I had a terrible experience at this collision center. My car was brought in as a result of a collision. I was assured that when it left, it was fixed in full however, after inspection an outside party was told that it was not. Classic collision did not fix the issue nor did they seem very interested in trying to help me. I would highly recommend going somewhere else. As I ended up having to pay for this damage out-of-pocket due to their and willingness to help. read more

From the moment I dropped off my car, Brittany made the entire experience stress-free. She not only gave me updates at every single stage but explained everything so clearly that I always knew what was happening with my car. Brittany is incredibly professional, patient, and caring -- it truly felt like she treated my car as if it were her own. The quality of the repair exceeded my expectations, and I'm so thankful for how smooth the whole process was. Thank you so much, Brittany, for all your hard work and kindness! read more

This business is engaging in unethical business practices which cause material losses to insurance providers and/or drivers. They caused a loss of around $6000 on the repair of around $10000 in my case. read more

Wow! Outstanding repair job, I highly recommend, and Brittany was amazing. My suv looks brand new after the horrible 285 interstate damaged the rocker panel on my suv. Brittany kept me updated on my repairs and explained everything in detail. Got my vehicle back before the estimated time as well! Classic Collision is your go to, great customer service! read more

Great work on my vehicle! Communication during the process constant and in depth. Would use again.

I worked with Tyrone at Classic Collision and had a Wonderful experience. Ive heard horror stories about Collision places, but this place went above and beyond with their customer service, and getting my car back to me in pristine condition quickly! Thank you so much Tyrone and Classic Collision!! read more

Our car was in a collision while in Marietta and the other driver's insurance company had the car taken here without asking if we had a preferred shop. Initially, Classic Collision didn't know our car was there for 3 days even though the insurance company said the car had been taken there and the tow yard said it had been picked up. Once they acknowledged it was there I drove out to Marietta to retrieve some items out of it. When I arrived I was told they had just done the estimate that morning. I took several photos of the car that had been disassembled with all the damaged areas marked with a green paint marker. I spoke with the guy who walked me out and he told me about parts shortages ect causing delays in repairing cars and he said our car may be close to the threshold of being a total loss but did not know the estimated repair cost. I got some of our belongings, and on the way out I asked for a copy of the estimate. The guy that was helping me left me in the lobby to go get it then came back and said the guy that did the estimate went to lunch (at 10:30 am?) and I would be able to get a copy emailed to me from the insurance company. Later in the day when I spoke to the insurance company I was informed the body shop declared it an "obvious total loss" but did not provide an actual repair cost. I pressed for them to get an actual estimate from the body shop since I had been told in person they did an estimate. The following day I was told they did not do an estimate due to damage to the apron under the fender and the replacement would involve removing the windshield and replacing the entire structure under the fender and inside the A-pillar. I checked the photos I took the day before, there was no paint marker on the apron at all, just several fender brackets that were attached with bolts, not welded. All the door gaps were still fine, door opened and closed properly while I was there, no indication the body had been pushed back on that side of the car to cause the structure around the door to be replaced. No explanation was provided for why the part that allegedly totaled the car was not marked but small low-cost items were. When I checked the body repair guide for our car the part they claimed was damaged was not all one piece, it was in multiple sections costing less than $500 for just the apron, it also listed many manufacturer-suggested splice points. I attempted to retrieve the car myself and have it taken to a body shop closer to home at my own expense for a second opinion but they refused, I was told I had to surrender the title and have a salvage title issued if I wanted to take it somewhere else. We had just purchased the car in cash a year before and the insurance company didn't give us nearly enough to purchase the same car again with similar mileage in the current market. While we were at a dealership in Roswell buying a replacement car (that we had to rush to buy and just get what we could afford with what insurance gave us.) we overheard another customer talking to their salesman about Classic Collision. We talked to him and found he had a similar experience with his car that did not have much damage being totaled at the same location. Given the conversation with the guy at the repair shop about part delays and their limited storage space it seems this place is just billing insurance companies for tear downs and storage then declaring cars a total loss if they feel the parts will take too long so they don't have to store parts and cars while waiting for all the parts to arrive to complete a repair. read more

I have used Classic Collision a few times in the past and their service and quality of work has been great. Unfortunately I have noticed their quality of work has really gone done. I had my car repaired there for minor damage ($3,800). I've had to bring it back three times to get the repair correct. The first two visits involved them installing the wrong part. They did fix that at their expense. The third time they did not reconnect the door lock. The battery in my car died and I could not get into my car since they hadn't hooked the lock back up. I had to call a locksmith out to get into my car. I brought it back to them to fix which they did. However, so far they have not reimburse me for the locksmith charges. Had they repaired the car correctly I would not have had to incur these charges. I'll be selecting another repair shop if the need ever arises. read more

I'm pleased with the work Classic Collision of Marietta (Cobb Parkway) did to my car, but it wasn't without its problems. Classic Collision is an auto body shop chain with about 20 locations in metro Atlanta. I brought my car to this location because it's close to where I work, it has good reviews on Yelp, and I had a previous excellent experience at the company's Buckhead location. My car sustained minor damage to the rear bumper, molding, and trim after a hit-and-run driver swiped my car while it was parked. My insurance covered the damages less my policy's $250 deductible. The insurance company cut me a check for $547.86 and I paid Classic Collision $797.86 ($547.86 + $250.00). Classic Collision needed a bit more time to work on my car, so they got a supplement of $158.55 directly from my insurance company. In total, the repair work cost $932.33. Per my insurance company's instructions, I first asked Classic Collision to order the parts necessary for my repair before dropping my car off at the shop. I made an appointment for a Monday morning (making sure I scheduled a Monday after the parts had arrived) and dropped my car off first thing that Monday morning. I had my car back the following Thursday morning, roughly three days later. My insurance company set me up with a rental car through Enterprise. Conveniently, there's an Enterprise branch just up the street and there's also an Enterprise office inside Classic Collision. I arranged through my insurance company, Travelers, to pick up my rental car at Classic Collision. The Enterprise rep at Classic Collision and he didn't see my name on his reservation print-out for the day even though I made a reservation days in advance. The rep told me the reason for this was because his list consisted of GEICO customers only. Since I booked through Travelers, he had to manually look up my reservation on his computer. This resulted in about a 20-30 minute delay in getting my rental. Also, the rep had run out of rentals to give away on-site, so we had to wait for my rental to be delivered from the branch. Classic Collision's Jordan Toro and Tyler Evans worked with me on my car. When I dropped off the car, Tyler checked me in. He took a look at my car, jotted down some notes, had me sign something, and I was off. It was quick. I opted to receive daily text updates from Classic Collision. I replied to one of the texts with a question and actually received a reply the next morning, so you're not just texting a machine. I received a combination of phone calls and texts from Jordan throughout the entire process so the communication was good. I did receive some confusing and contradictory texts towards the end of the repair process. Someone texted me telling me that my car would be ready at 6pm (closing time) on Wednesday. That was followed by a text the next morning that said my car was "70% complete" and was "still on target" for Friday at 4pm. I called Jordan to confirm the correct pick-up time and was told Thursday morning. I met Jordan when I picked up my car. My car had been handwashed and looked fantastic. The body and paint work were terrific. I did notice a couple minor imperfections in the paint right beneath the bumper molding, but I can live with them. That night, I decided to check to make sure the side marker lamps on my rear bumper were reinstalled correctly. The driver side rear marker wasn't working. The light was out. It was working when I dropped the car off, but it wasn't working after I picked it up. I took the car back to Classic Collision the next morning (Friday) and showed Jordan. She took the car to the back to have her staff look at it. At first, she told me both my rear side marker bulbs had burned out, but that turned out not to be true. She later returned and told me I had an electrical issue that they could not diagnose because they did not have the proper equipment. It was Jordan's belief that I had a preexisting electrical issue with my rear bumper and that it was not Classic Collision's fault. She said both my left and right markers weren't working when I brought the car in. I disagreed because I knew the lights were working before I took my car in for repairs. Long story short, I had to schedule a separate appointment with the dealer to diagnose the issue. Jordan agreed that if the issue was Classic Collision's fault, they would take care of it. Otherwise, I would be responsible for the dealer's $135 diagnosis fee and any repair costs if I chose to have the light repaired. I took my car to the dealer the following Monday and they fixed the problem. It turned out there was a loose connection inside my tail light assembly. The dealer worked directly with Classic Collision on any repair costs incurred and I wasn't charged anything. Someone at the dealer told me Classic Collision does good work, but this wasn't the first time they've run into a situation like this where Classic Collision made a mistake they had to fix. read more

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I took my SUV there to have them determine how much more damage was done by a driver that had GEICO insurance. Initial estimate $4,500. Supplement $4,000. It's a 2018 with a little over 100,000 miles on it, and it has two class action suits against it. The body shop said it wasn't totaled, and GEICO said they would repair it. It isn't even worth that because there was also another accident with small damage. I wanted to do cash in lieu of repair, and GEICO refused. So, Classic Collision couldn't put my car back together and I had to pick it up with a missing muffler, and a missing bumper. It was given back to me in an illegal driving condition because the license plate couldn't even be put on because the bumper was missing. They loaded all the damaged parts in the back of the vehicle, and the owner, James, had to try and find my license plate amongst the rubble and told me to keep it up front with me. I was crying and explained to him that I was a single mom with a disabled daughter, and honestly, no one cares about your life situation. I even offered to pay them from the initial insurance payment to put a bumper back on and a muffler. They refused. They want ALL the money. So, GEICO wants to pay the least they can, so I know they wouldn't have to pay Classic another $4,000, and the body shop wouldn't get anything if it was totaled. They sent notification to Enterprise with the box checked that said, "Total Loss." Hmm. Can you say deceptive practices? I took the vehicle in for an estimate, and took it home in worst condition than when it arrived. Next to the box that said I give them permission to repair my vehicle after the tear down, I wrote, "Notify first." Why would I say that if I knew they were just going to make me repair the vehicle, or return it in worse condition than when I took it to them. A small claims court action may be coming their way. read more

Classic Collision - The way they returned my car. I couldn't even drive home with a license plate on it! - Body Shops Near Me - Marietta, Georgia

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Whatever you do if you're in a car accident. Or if you just have a simple fender bender DO NOT take your car to Classic Collision. They are the absolute worse and they do not listen to their customers. All they care about is making money. I brought my car to them to fix after a accident 2 days before Christmas. It was completely the other driver's fault and all they had to do was repair a bumper and a headlight. I told the manager James that I could not afford for my car to be a total loss. Instead what James Did was give geico a $8000 estimate which was more than what my 2009. Toyota Camry was worth. He knew that and still submitted an $8000 estimate which ultimately put my car at a total loss. On top of that they stripped my car down to a unnecessary condition and drained my battery (only a year old battery). Claiming to see if there was more damage, all a plan for them to be able to drum up and a ridiculous estimate to submit. Mind you it was already agreed (so I thought and was told) that the initial estimate which included just repairs for the bumper and headlight would be honored. Do you see any SO-CALLED extensive frame damage that would require $8000 worth of repairs. They weren't even going to paint! That total loss settlement money did not go to me but my lein holder( life lesson learned never use your car as collateral for a loan without GAP insurance). I had to jump through so many hoops and go through so much. Frustration and aggravation would to be able to retain my car. Now I'm still stuck with a car that was not repaired. I purposely put up these photos so I can get some honest feedback. Do you really think this would have cost $8000 to repair? DO NOT ABSOLUTELY DO NOT go to Classic Collision in Marietta Georgia on CobbParkway. Unless you want to pay hundreds of times more than what you should pay and if you like getting told that you'll be called back and no one ever calls you. read more

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This place has to be the worst collision center I've ever seen. And there has been a lot of benefit of the doubt given. I came with a friend to pick up their Volvo that got body work done after some damage happened while it was parked. These people had attitude, brought out the wrong car, lost her car key, damaged her paint job that they were meant to fix. And with all this acted as if they were doing her a favor. Awful 0/10. read more

The staff at Classic Collision was outstanding to work with. They kept me informed as my BMW was repaired and made the whole process so easy for me including the rental car process. When it came time to pick up my vehicle, they even took care of returning my rental car back to Enterprise. I was totally impressed with their customer service. The craftsmanship of the work on my BMW was impeccable and they completed the work quickly. I smile every time I look at how beautiful my truck looks. I would highly recommend Classic Collision if you are in need of any collision work. read more

Great people there doing great work. Lila's assistance was TOP OF THE LINE. I feel indebted. Thank you CC

I shall never forget having a part of my front fender and hood painted by Classic Collision of Marietta. Within weeks, the paint started beading up and popping. I reported back and the manager gave me an impressive BS story trying to blame the BMW factory for the beading paint, even though it was the paint from C.C. that was beading. Like a fool, I bought his story and ended up paying twice for the same job, (he did give me a "discount" for the second paint job, how nice). The paint, even when not beading, was hardly factory quality even visually. Most people could tell immediately just looking at the car that the section painted by Classic Collision was different from the factory paint elsewhere on the car. read more

Called collisions to get an estimate on my h2 spoke with Lexi. Bless this girls heart she was so patient with me and so helpful. I felt so comfortable talking to her. I'll def be bringing my truck to her. Thank you Lexi for all ur help read more

Stay away. Unless you are paying cash for your repairs, do not use insurance at this establishment. My initial quote was around 5 grand pre-deductible, to which my insurance agreed to. Next, after ducking my calls for about a week, I had to drive in person to Collision to get an update on my car and the secondary estimate when they "look under the hood". Miraculously, the adjusted quote was given the next morning. I was shocked to see that they found $7,000 worth of additional repairs, conveniently just enough to total loss my car. Much of the extra $7,000 was for things completely unrelated to the damages from the accident. I was told that the side of my fender where the accident happened could be repaired, but the untouched side would have to be replaced bc of paint. Lots of little things like that. I wish I would've never brought my car in and just drove it with the cosmetic issues. Not worth the headache. Pay straight cash for the repairs you NEED or stay away. read more

I was side swiped in a hit and run 10 days ago when someone crossed over the double yellow line into my lane and took off my mirror and dented my door. I looked up body shops near my office online and decided to give Classic Collision a try because they were locally owned and a family business. I worked with Jim, who was a really nice man and an absolute pleasure to work with. He gave me a quote in about 30 minutes 9 days ago. I wanted to get my mirror replaced but didn't want to have to pay full price for a new mirror so he told me he'd look around and call me when he found one used. Literally 10 minutes after I left, he called me saying he'd found one and that I could get it put on first thing the next morning. I went the next morning and had my mirror replaced. It only took about 30 minutes so I was able to make it to work on time. I set up an appointment to drop my car off the next Monday to have the dent removed and the door repainted. I dropped my car off on Monday and had a rental car within 20 minutes from the on site Enterprise office. Jim said my car would be done by EOD Tuesday. When I called Tuesday afternoon, he told me I could pick it up at 5. I swung by at 5:45 and he was there waiting for me, with my door looking brand new. Originally in my estimate, Jim wasn't going to replace the belt molding of my car because I didn't want to pay extra and it didn't look all that bad. However, he ended up replacing the molding without raising the price. An especially nice touch I noticed was that my seats had been cleaned and my car had been vacuumed. It was nice to get back in a clean, fixed car and feel good about my situation again after the hit and run. I also appreciated the way I was treated--they never tried to cheat me or hike my prices just because I was a young woman new to the city who didn't know much about body work/pricing. It seemed very reasonable, and they were very honest with me. I would recommend Classic Collision to anyone needing body work. read more

Classic Collision - Before - Body Shops Near Me - Marietta, Georgia

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I got into an accident involving four cars about a month ago and my car suffered from damage to mainly the rear bumper, exhaust system, and my front bumper, making it unsafe to drive. I was overwhelmed, as it was the first major accident I was involved in, and scrambled to find a reputable collision center after towing it to one nearby that I didn't fully trust. I found Classic Collision and I'm very glad that I ended up towing my car to them! They started looking at my car right away once they received it - unlike the other shop where it sat for several days without anyone looking at it - and promptly emailed me the first few estimates. At first, there was a misunderstanding about the front bumper, as they said they would not fix it since they believed it wasn't part of the accident. I was quite angry about it; however, when I told them what happened in the accident and that my front bumper did collide into the car in front of me, they quickly took another look at it and added it to the estimate. Scott and Alex kept me updated on my car's progress and answered any questions that I had about the repairs. They first believed that my car would take several weeks to fix, as they told me my car had more problems than they had expected. But to my surprise, they called me on a Friday right before I was going to leave for vacation and told me my car was ready, a week before the projected complete date! I was so elated and relieved, I was ready to have my baby back and get rid of the rental I was driving. Thanks to their speedy repairs on the car, I was stress free on my vacation. The car looks amazing, the paint job was done very well on my bumpers and trunk lid and the exhaust system is shiny and new. It honestly looks better than it was before, even better than it looked when I first bought it. Thanks for the great work and service! I will definitely come back to them if I ever get into another accident (which I hope doesn't happen again!) read more

Classic Collision - Before an after. The bumper looks like new and the paint job looks great. - Body Shops Near Me - Marietta, Georgia

The receptionist was a complete jerk. Before I could even walk in the building, a guy came out and asked me for my key and told me he worked here. It seemed like he did so I gave it to him but I just wanted to be sure before he pulled off so I hurried up inside and asked the receptionist if he worked here (pointing at the guy). He was on the phone and completely ignored me. I understand that he was on the phone but my issue is this, if someone comes in to your establishment with a sense of urgency and concern, asking a yes or no question? You can't just answer yes or no? So you can't multitask at all. It's the fact that he intentionally ignored my simple question while holding a finger up at me. The other employee actually cared and came out from his cubicle with a sense of urgency because I was clearly perturbed. Thank God the guy who took my key actually worked there. Get someone at the front desk who can juggle and diffuse a simple issue. read more

They did awesome! My 2015 Ford Mustang had some cosmetic damage on the driver's side and on the front bumper. I told them I wanted the car back by Tuesday, just before Thanksgiving. Lo and behold, they delivered. Alex, my personal...consultant I suppose...treated me as if I were his only customer. He knew when I was calling and why, and kept me up to date as often as possible. He was great to work with. As for the repairs, they look amazing. You can't tell that the car ever had any issues cosmetically. The paint is blended well, the dents and scratches are completely gone. They did great work. Hopefully I never need collision repairs again, but if I do, I'll be happy to return! read more

Took my car here after messing up the front left bumper (it was barely hanging on). Very pleased with the service overall. I scheduled the repair through Geico, brought it in on a Wednesday and was able to pick it up the following Monday. To my surprise the entire inside was vacuumed & cleaned as well - a very nice touch. I received many texts and calls throughout the process and never felt out of the loop. I'd definitely bring my car here again in the future. read more

Every nightmare you can imagine and MORE!!!! All I have to say is... Run Forrest run!!! Quotes from Dennis the "manager" or "owner"... "I remember you.. you're the picky girl!". That was followed by him yelling at me because I simply asked him to look at 2 items relating to my repair from months prior which were clearly not done correctly!! Makes it fairly easy to brag about a policy to "warranty their work for the life of the car" when they don't actually stand behind their work!!! read more

They had my car for 2 weeks and I am still waiting on it. The damage was not that bad as I drove it for 3 weeks before I took it to the shop. They ordered the wrong part, which was a headlight (50/50 shot either left or right), got it wrong, but they want to blame being late on weekends, backlogged work, dog ate my homework etc..... They had 9 working days to get it done. Glad I did not have to rent a car for for 14 days or I would really be hot. They called last Thursday and said it would be ready on Friday then said on Friday it would be ready on Monday now it's going to be ready Tuesday morning. Now I have to rent another car which means calling the insurance company reserving another car and taking the wife and three year old to go get the rental. The guy had the nerve to tell me that it was not a big deal, and would not cost much because insurance was paying 80/20. I guess it's never a big deal when it's not your money. I have not seen the work they have done so I cannot comment on that, I hope to see it tomorrow? Or maybe Wednesday or Thursday? read more

I came here to get my car repaired since Geico has representatives onsite which allows you to process your claim directly. They also have State Farm as well as Enterprise so you can get a rental car while your car is in the shop. As soon I entered the office, the front desk greeted me and immediately helped me check-in with the appointment I had in a timely fashion. They also take walk-ins that get squeezed in between appointments. Shortly after, I was greeted by a store representative who brought me some paperwork to fill out and then she introduced me to the repair shop lead as well as the Geico representative. The Geico rep and I did an inspection of my car, and he addressed all my needs to make sure we had everything covered. As soon as that was completed, he got me situated with Enterprise to setup a rental car while my car was being repaired. During the whole time I was there, everyone was extremely friendly and helpful to make sure I was fully taken care of. Throughout the repair process, I received updates every time the status changed in the repair. You can choose how often you want to be notified and how you want to be notified. The repair was very timely and completed in less than a week. They also did a full cleaning of the inside and outside of my car to go with the car which was a nice surprise! I was very impressed with this location and the service so definitely would come back if I ever need future repairs! read more

Well SHAZAM, What A Difference A Day Makes! "Gamechanger" compared to yesterday's review. I came in right after 4 which I was instructed to, and what a good surprise I experienced. My car was waiting, looking terrific! Entering the office, I was quickly called over by Dustin Black. He opened up an envelope with my repair papers and, presented me with a $250 check - which was totally unexpected. In detail , he pointed out all that was repaired and brought me out to my vehicle. Everything went great, looked great, as my car was complimentarily cleaned, washed, and waxed/buffed(as if I payed for detailing). Actually, it even smelled like a new cars aroma.Wow - "A1" - First Class!! Discussing my desire to purchase some new tires in the near future, Dustin also made a call for me to a friend in a tire shop down the block, who I'll be seeing tomorrow. P.S. I'm not sure if ClassicCollision, Geico, or Enterprise Rent-A-Car deserves the credit here, but, I'd just like to add the fact that the best part of my personal collision experience was being provided with a complimentary car by the party at fault, who also were Geico customers. Anyway, in about two or three weeks when the paperwork gets done and I receive a deposit returns to my checking account, and a final statement from Enterprise - God-willing I'll also be BRAGGING ON ENTERPRISE AND/OR GEICO for their part in making a comfortable experience out of what is usually a stressful, aggravating situation. read more

This location providing extremely punctual estimates, updates, and service. I had a relatively small collision, though still very stressful, being new to the area. I received many updates on the progress of my car and those I worked with were upfront and true to their word on the estimate and time for repair. I valued that, as well as their kindness. My repair was excellent and I was pleased with the outcome, as well. read more

The Classic Collision people weren't exactly professional. They did good work, but they didn't hold themselves accountable for a mistake that happened when ordering the part to section in the rocker panel under the door of my Fiat. Two weeks was the first estimate to make the repairs. After it was discovered the part they ordered wouldn't work weeks were lost to order the second part. The total duration to fix the car grew to 5 WEEKS!!!!!! THEY REFUSED TO PAY FOR THE RENTAL FOR THE WEEK MY INS. POLICY WOULDNT COVER. BEWARE!!! read more

I own a VW GTI and it got hit while it was parked. I wasn't even in the car when it happened but thankfully the other driver came forward. In no time at all, Geico scheduled me with CC and repairs were started just a day or two after the incident. The Geico reps at CC (Ryan and Ariela) were very professional and kept me in the loop about every step of the process. I was even given (Per my request) a little left over paint to do touch ups on my car if needed since they had to paint my new bumper. I highly appreciate the speediness and professionalism of CC, Ryan and Ariela though I hope not to need them again. ;) read more

Classic Collision - Body Shops Near Me - Marietta, Georgia

I was hit from behind on my way to work. The other driver was at fault and his insurance company offered to have it repaired and recommended several shops for their "express repair" service. I decided to have the repairs done at the Cobb Pkwy. location because it is convenient to my job. I was pleasantly surprised how well everything went. Paul, the on -site GEICO rep, handled the claim very efficiently and had a rental car ready for me from the on-site Enterprise office. Crystal, the Classic Collision rep, kept me updated throughout the entire repair process. My car looks great too. I will definitely recommend. read more

My insurance company referred me to Classic Collision in Marietta. From the moment I first called them and dropped off my car, communications were great. They arranged for the rental car to be there when I got there. The rental car agent was great too. I received daily communications on the status of my repair. My car was ready four days before promised. I highly recommend these folks!! read more

Classic Collision the the BEST! From the time I walked in the door and was greeted by Alexis, I knew I had picked the right shop to repair our Jaguar. Alexis kept me informed on the repair and the job they did was fantastic. Allstate had suggested Abra; however, when I took the car there I was turned off by the first person I met. Alexis made it right from the first "hello". read more

Classic Collision was recommenced to me by my auto insurance provider. Sometimes this could be a good thing or a bad thing. So I trusted the recommendation and couldn't be happier with my experience. It all started up front with Jessica who is super friendly and professional. I got daily updates and all questions immediately answered. The work was done extremely fast and exceeded my expectations. I have to add that this was one of my best experiences in dealing with another company. read more

I dropped my car off for an estimate but when I went back to pick it up, the car had been taken apart! It was in pieces! I never gave verbal or written permission to do anything to the car. They couldn't put all of the pieces back on and they had the audacity to tell me I needed to pay for NEW parts! Ugh! Don't go in for an estimate! They will hijack your car! read more

If I could give them even more stars I would! Very professional and timely people. I had a fender bender and needed some minor work done to my car, I had NO IDEA who to go with! I picked these guys because of their reviews and was not disappointed at all! I would highly recommend them to anyone as I think they do great work :) read more

I recently had a fender bender and needed to find somewhere fast. Through Statefarm I was able to find thus place and the reviews were great. Scott worked on my claim and got my car done two days ahead of schedule!!! Even gave me advice on how to help with my tire and offered to help me get a temporary fix...it kept getting flat every two days. The car looked great and they even cleaned it out. I'm soo happy with the service I was provided. Thanks a lot Scott! read more

I took my car here because the insurance adjuster was located there. I usually get my car repaired elsewhere. They told me that they could do just as good of a job and in a about 3 days. Two months later I'm still dealing with them. When I got my car back the first time the lettering on the back was crooked and not even straight. They said they would fix it. A week later I went back and it was not done. They gave me my car without lettering and had to order more letters. After having to follow up, which btw your going to have to do, I went back and the stencil to place the letters on with is wrong. They told me they would send two guys in my car and take it to the dealer and park it next to the same car and put them on right there I told them I would take the letters and get it done myself which I did. And I would bring the invoice back to them to pay me back Of course part of the letters they ordered was the wrong size. I still have not been reimbursed. After repeatedly trying to follow up. Not satisfied. Not happy. read more

Excellent service from start to finish! I worked with Crystal, Paul, Dustin and Cameran. I honestly wasn't expecting the level of service I received. They greet you when you walk in and keep you updated throughout the entire process. My car was only in the shop for 4 days after being rear-ended. It was brand new so I was very nervous to see the finished product but it looks perfect!! It's like it never even happened. I can't thank you enough Classic Collison of Marietta. Obviously I never want this to happen again but if it does I know exactly where I'd go! I'll also be sure to tell everyone I know about you guys!!! read more

i love these guys, they are great. super super nice and will never over charge you, they are also quick and hassle free ive been to them several times and recommend them to everyone i know they do great work, read more