While the optometrist is very nice the whole office is poorly run and they consistently are…read moreextremely behind in their appointments this is the second visit where I have waited over an hour past my scheduled appointment time to see the doctor. Upon the second visit I even called 30 min ahead to see if the doctor was behind and was told he was on schedule. False! Will not be returning.

The optical manager, Amanda, is an absolute gem. We were in looking at frames. While there there…read moreseveral other customers came in all needing assistance. She helped everyone efficiently, answered questions, answered the phone and even had my prescription faxed so I could get new glasses.

I had my follow-up of my procedure done here, and I was extremely happy with how it went. First…read moreoff, everyone was super nice and genuine. They were quick to answer the questions I had, and I felt very comfortable. The doctor was gentle with the eye exam, and I felt like he answered all the questions I had easily. He was very nice and efficient. He didn't waste my time. Really, no one here did at all. The office is very clean and quiet. It's comfortable without being over the top and definitely not super cold and clinical. It was really a great follow-up, and I'm so glad they were able to get me in so quickly after my procedure since it was barely 24 hours. I'm glad they were able to accommodate my schedule. This is a great location and they were amazing!

The staff here is absolutely fantastic!so polite and they really make you feel comfortable while…read morekeeping you informed. The surgery was less than 15 min and I'm now seeing 20/20. The quality of care here is excellent.

This is the best place in town for an eye doctor. The entire staff is excellent. They have…read moreexcellent frames at excellent prices. A wide variety. They service your glasses after you buy them, they don't act like they don't know you if you need an adjustment or new nose pads. If you are uninsured they work with you.

I could not check the details of my vision insurance coverage due to the website being down, but I…read moreremembered that I had a $200 allowance for either frames or lenses - I just couldn't remember if it was a credit or a rebate. I asked for help. BIG mistake. An employee checked and assured me the answer was REBATE, not CREDIT. I double checked and she confirmed. I would pay for the services in full and be given instructions to claim my $200 rebate upon picking up my lenses. I paid my bill and when I picked up my lenses several days later, I asked about my rebate. The staff looked at me as if they had never heard the word before. There would be no rebate. The employee I spoke with previously got very rude and treated me very disrespectfully until I threw up my hands and left in frustration. No point in trying to reason with a person like that. If you like getting correct information, being treated like a customer instead of a virus, and spending the correct amount of money, I'd suggest going anywhere else but here. If you hate money and peace of mind, by all means, make an appointment at Crown Vision.

Excellent detailed examination the doctor spent plenty of time with me explaining what was going on…read morewith my eyes.

I don't normally write reviews but felt the need to share my horrible experience for others to…read moreconsider. Overall the service for my exam was fine but when it came down to buying glasses the sales tactics were obvious and horrible. When I started to question the costs I was given diff excuses trying to justify why my glasses were sooo expensive, even when having vision insurance. They told me that buying the same glasses with my insurance would cost me more based on the funny math used for the lens and bundling pricing. Highly recommend taking your prescription to another company or online to save you a lot of money! Sad!

office has unethical billing methods: was charged a…read morefraudulent insurance co-pay: insurance knew NOTHING about fraudulent claim!

I had such a great experience here!!…read more I'm the type of person that always goes to a different general doctor and always a different eye doctor. Why? Because I'm never SO impressed that I feel like sticking with one. Until now! First, I love that I could make a reservation for an appointment online and was able to get in that same day (unlike Target). Hello handy! Second, every person that assisted me (3 people) went out of their way to be friendly and helpful to me (being attentive to me, understanding about eye problems, and trying to get me the best price). I actually thought "These people are awesome, I want to work here!" It wasn't just that they were polite and professional, it was that they were FRIENDLY. Such a big difference. I think I'd gotten used to most eye care centers being just average.... and now I've seen the light. Thanks, nice people! Keep on being great!

Optometrist was awesome and very helpful!…read more Sales staff LIED! Stated that our insurance would not cover the second set of sunglasses and the sale would save us money. Shame on me for not knowing better but the sales rep should be there to help! Oakley products are way overpriced even according to our Oakley rep who quoted half the price of this place. I complained about an incorrectly cut lens and frame issues. They covered frame issue with marker and place an oversized screw in lens to resecure lens.

Excellent doctor. he diagnosed my Mg disease after several medical doctors failed to recognize…read moreit. He also obtained an appointment for me at Barnes hospital with a top rated neurologist. Dr Blatt ihas a calm confident friendly personality. I have received the most accurate prescriptions for eyeglasses at his office compared with many other eye specialists. His staff is also very skilled and friendly.

Wonderful experience. Very caring, great staff. He was the 3 rd surgery performed on my eye and He…read moreFINALLY IS THE ONLY DOCTOR TO CORRECT MY EYE.

Called to set an appointment - woman on the phone was short and rude. She mumbled something about…read morehow I had to send my insurance card in - to what or how, I have no idea - and offered no guidance or courtesy. Not the best way to welcome a new customer. I'll be finding another eye care place that has employees with at least a little customer service skills. I'll never understand why so many places hire employees like this, as they cost you so much business.

My doctor of 25 years recently retired and I had to find a new optometrist. I was uneasy about…read morechanging doctors after so many years. A fellow employee recommended Dr. Vricella at Fenton Family Eyecare. I could not be happier. Excellent, state-of-the-art equipment. Friendly and knowledgeable staff and a FANTASTIC optometrist. I highly recommend Fenton Family Eyecare.