I had an amazing experience here. The appointment was incredibly easy to schedule, they got me in…read morequickly, the staff was super nice, and they explanation of my insurance benefits was very straight forward. I loved the fact that I didn't have to get my eyes dilated (that is just the worst), and everyone explained everything that they were doing very thoroughly. At this point, I am waiting to get my new pair of glasses, and my daughter is having her eyes checked this week. I will certainly be returning, and have already recommended that my sister try this location to get her eyes checked after having some issues with an eye care location we used to go to.

We have gone to Westar Professional Eyecare for several years. Generally same overall reaction…read more Very much need to separate the doctors who do the exams 5 stars and support staff who help select glasses 1 or 2 stars. Always same reaction... doctors great, staff not good. Even worse. My current glasses still trying to see well sfter 2-3 years because glasses dobnot fit and are not correctly. Big, big, problem if you spend 1 or 2 thousand and glasses are not good selectoin and are not adjusted to effectively ans easily use ... if they don't fit and are not adjusted properly it's a huge waste of money !!!!!!!!!!!!! #%#%$#!$^^&&%$#

For the first time in the 20 years I've worn contacts, I finally understand how things work with my…read moreeyes. I went in to see Dr. Cashon for multifocal lenses. I tried them a year ago at my old eye Dr and didn't get much of an explaination on the "wearing in" period and I wad just sent home with a bunch of trials. Dr. Cashon had me try a pair that was closest to my prescription and had me test them in the office. And gave me lots of information about how they work. I appreciate this!! The office staff was so nice and fun. I'm so glad I've switched!

I agree with the other patients who said their prescriptions were way off. I mean, how hard is it…read moreto read the numbers off of an autorefractor? The optometrist did not impress me at all although the short young lady that did the testing was just as nice and friendly as you will ever find. Now I have to go somewhere else to get a proper prescription.

I have been utilizing OSU Optometry for years, and they are excellent! Their scheduling is easy and…read morethey are "on time"for appointments. Shane, the third year student, and Dr. Orr were caring and took time to explain everything. Their exam was thorough. They took time to review my entire medical and prescription history and answered all questions. Jeff, who manages the optical shop, is great at helping you choose the appropriate type of lenses as well as type of frame. Their new building is very nice and clean. OSU Optometry is the best!

This comment pertains only to the Eyewear Gallery. I ordered a new pair of glasses and (1) the…read more"intern" rushed through her measurements resulting in a pair of glasses I could not see in; and (2) the replacement pair came from the lab with a crack in the lenses and had to be returned. I am still waiting for the third pair more than six weeks later. A long-time client, I will not order glasses from this vendor again.

Staff encounters make coming to this location worth it. Eric and Nicodemus have been nothing short…read moreof educated, friendly and professional through my purchasing process. The focus at this location seems to be making sure the client receives what they are looking for rather than just trying to sell the client the most expensive item. I will be a repeat customer simply due the stellar customer service.

Terrible experience from start to finish. I bought Moncler frames in December 2025, they broke in…read moreApril 2026, and I was told they were no longer sold even though they were still available online. Because of that, I ended up wearing my old glasses from April all the way until September. After multiple trips trying to find a replacement, I finally found another pair I liked in September, only to then be told the original Moncler frames could actually be ordered after all. When I picked them up, they were completely crooked and had to be adjusted just to be wearable. Another replacement was ordered, and 15 days later I still have no update. Way too much back-and-forth, conflicting information, and wasted time for what should have been a simple replacement. I would not come back.

The staff at Vision One are so helpful! I brought in an outside prescription because they had a…read morebetter selection of frames than my regular optometrist. Suzie spent a lot of time with me, suggesting frames that might work, and telling me when a particular choice was unflattering. After I picked up the glasses, I kept seeing double and my eyes never adjusted. I took them back in and they checked my prescription and also my old glasses, and Dr. Beals also checked everything even though she didn't write the prescription. It turned out there was a mistake in the prescription so I had to go back to my optometrist to get it changed. When the new glasses came in, Dr. Beals and the staff checked them again and made sure they were right. All at no extra charge! I highly recommend Vision One for their individualized attention and commitment to getting it right.

Friendly, professional and great customer service! I am a…read morefrequent business traveler and often have to posess back up plans while on the road, this week my contacts were damaged and I needed a new pair for the duration of my Ohio travels. This team was courteous and helpful in replacing contacts. Next time I am in Ohio and need to buy new glasses or contacts, I would come back here.

I CAN SEE!!!! So I…read moregot glasses like....8 years back. Benefits of a career based on staring at a computer screen I suppose. I actually didn't even make the appointment. My wife was like, I'm going... made you an appointment too. Visit was great. The doctor made the exam portion very quick and enjoyable. We then got to sit down and try on all the glasses. At least it felt like every pair in the place. Was probably just a fraction of what they have. The associate who helped us also really seemed to have a knack for finding the style we were after and none of what we didn't like. Even with insurance is wasn't cheap, but from any prior experience with glasses they never are. Oh well. I think the overall experience makes it worth it.

I've had Dr. Bennett as my optometrist for about 4 years now, and she's been great! They really can…read moreaccommodate all kinds of glasses types here.

Wonderful experience with Dr. Katie Exline! Fantastic doctor, knowledgeable, and great with kids. I…read moreappreciated that all involved in my girls' care spoke directly to them, asked if they had questions, and taught them about their own eye health and biology as they went. Def recommend!

I just had my annual visit with PVC and provided them a great review on Google. Sharing here as…read moreI've been a customer since 2002 and have always been super happy with their care, service, team of docs and staff, overall efficiency and experiences - super happy with it all. I buy my annual contact lens supply through them and when I was asked this round why I didn't purchase glasses here (I'm that person as I asked for a copy of my rx) and before I could answer why, she offered me options: is it based on cost or amenities or both? Honestly, all of it and she thanked me for my feedback and it continued to be a great experience. Huge fan not to mention in late March I had a little bit of a red eye heading into a weekend and wanted it checked out before the weekend. Was able to secure a quick visit up at the Maxtown location only to find out it was nothing. Attentive, professional and consistent service throughout. Love Professional VisionCare!

I've gone to them for years. Dr. Gossard is very professional and personable and makes you feel at…read moreease. The opticians and the office staff are all friendly and very helpful. I am extremely nearsighted, and they have gone above and beyond to get me perfect eyesight. No, they're not "cheap", but why skimp on your eyesight, especially if you have extreme eye issues? Highly recommend.

I have been going to NW Eyecare for decades. All of the doctors, especially Dr. Gossard and Dr…read more Bieber, are kind, knowledgeable, professional and very caring. All of the staff, especially Mike at the front desk, are wonderful. I trust them completely and cannot say enough good things about the entire practice.