Great hometown Eye doctors. Friendly, capable and well priced. Dr. Smallwood is excellent. The…read morestaff is helpful and will make sure you're satisfied.

The location is easy to get to and parking is decent in this downtown location. The staff is…read morefriendly upon entry and they have a wide range of frames to choose from. From brands like Lacoste, Champion, Nike, and Ray-Ban. I had an appointment at 3:30 and they got me in sooner which is ideal for a Friday. The building is clean and has a bathroom in case you really need to go! Outside is landscapes and the building has a new artwork on side! Check out the pic. Thanks for always providing great service and making things work :)

Love Gahanna Eye Care because the staff is always so nice and they are on top of everything!read more

Wow! Check your bill and don't assume they know your coverage. Compare your insurance EOB to their…read morebill to make sure they match. One year my EOB showed an exam at $131, and a refraction at $12 for a total of $143 and their bill showed exam at $50 and contact lens check at $89 for a total of $139! Also, don't forget, it's the law that eye doctors HAVE to give patients their eye prescription even if not asked.

STOP, READ, and SCHEDULE SOMEWHERE ELSE!! I'm sooo disappointed because I tried to give a local…read moreGahanna practice my business. I went to this eye care center for a routine contact & eye glass exam. The OD gave me 4 different trial contact lens to try. After calling 800 number I scheduled an appointment to go back because none of the trial pairs were working (1 pair ripped, 2 pairs gave me headaches, 1 pair simply did NOT give me clear vision). After being told by the 800 number rep to go back to the OD and explain my concerns, because I was in my 3 month trial window, I was met with frustration, attitude, and being talked to like I was incompetent. Simply, because I made another appointment and refused to wear the four trial pairs Jessica the OD gave me. I was told "I should have worn them even if they gave me headaches or ripped." I got emotional and even offered to go home to get the ripped contacts. After continued disrespect, I requested to speak to the manager and requested a refund. I was rudely denied a refund and the only course of action was to "start over" with the OD which is what I ORIGINALLY REQUESTED!!! Although I left with a working pair of contacts, I had to call another location to speak to the Regional Manager about my horrific, condescending, blatant disrespectful treatment by the OD, Jessica Bergana, and one of her female eye technicians (NOT Tony he is amazing ). The Regional Manager did call me back but I will NEVER return to this business and plan to tell everyone how this location treats their customers. I am sure Pearl Vision will value my business.

I guess I'll add my one star with the others. We went there for our annual because we were forced…read moreto since the other Gahanna location cancelled our appointment without telling us because their doctor quit and they said they hadn't had a doctor there in weeks. So beware of Clarkson as a whole.). We got our annuals and I asked for lens replacement in two sets of eyeglasses. First off, they were 45 minutes late and we had other appointments that day so this already made us nervous. I asked the guy who was taking care of glasses orders while my other family member was back there if he could start on paperwork for the lens replacement and just enter my prescriptions after my appointment. Nope. Computer is down. Um, how are you running a business that day?? I finally get to go back and the tech was nice enough. The doctor portion was literally 90 seconds and she acted like her lunch was more important than giving me her time. Then it was time for the glasses lens stuff to be done and I told him no less than three times I did NOT want blue screen tint on them. Which he completely ignored and I got to pay $400 out of pocket for the privilege. We were there for THREE hours total and kept telling them we had a doctor appointment we were now going to be late for but god forbid they stop chit chatting with each other to get us out. We were livid. They also screwed up our contact lens order and we had to deal with them three times total to get it fixed. Avoid this and apparently all Clarkson locations unless you have leisure time and money to burn for a product you don't even want. (I know blue light coating isn't forced on you now either because I've been to two other places since and they both verified that's an extra charge and largely never needed.)

We had a great experience with Berk. The staff was very friendly and helpful. Our appointments went…read moresmoothly and were on time. With our VSP insurance we were able to purchase new glasses at a reasonable cost. It was helpful to be able to schedule and check in online. I would recommend them to anyone looking for an Optometrist in the Gahanna area.

I came in for my appointment that was scheduled on Tuesday of the same week for that Thursday. I…read morecame in to find out that they accidentally scheduled me for the next Thursday even though they verified 11/6 on the phone. My doctor, Logan,was fabulous and the worker before him, Susan, was also incredible. I was told before leaving my appointment and verifying my email multiple times that I would receive my prescriptions that night. The next day I still hadn't received them so I called back and they verified my email a fourth time to then only send me one of my two prescriptions. I had to call back a second time to finally receive all of my prescriptions. The customer service side isn't there for how expensive eyeglasses and contacts are. At least I finally received my prescriptions.

Dr. Hively is amazing and the whole staff at Pearle Vision. Amy is friendly and knowledgeable she…read morehelped us find glasses that transitioned all in our price range. I can't wait for my new pair of glasses We got our glasses today they fit perfect Amy is a doll she knows my favorite color is green so she gave me a green case plus the Vogue case my glasses comes in

terrible service and even worse communication. this is this most unprofessional establishment i…read morehave ever been too. I went in to get my prescription updated & they charge my medical insurance rather than my vision. I ended up paying more due to the insurance issue. I was originally told they glasses would be ready in 3 weeks. 5 weeks later, I was told that there would be a delay for an additional week in getting my glasses. Upon asking for a refund, the staff was rude and argumentative. i will NEVER be going here again.

Dr Nick, Kyle, and team have it going on. Great customer service, up to date environment, the…read morelatest eye equipment, and even a playground for the littles. Add in my favorite Moscot frames and this is my go to for exams and frames. A bit of an obscure location and set back from the street, so watch your GPS for the correct turn. We are big fans. Check 'em out. You'll be happy!

Excellent people. Very knowledgeable and helpful and super friendly. Take most insurance. Easy…read morelocation.

I had gone to them over a year ago, had a bad experience, and decided to put it behind me. Now,…read moreafter a year I find out what these morons actually did. On my first of three visits for one appointment I had the eye exam, picked out my glasses, and left thinking everything was good and I'd pick up my glasses in two weeks. I got the call, came to get them, put them on and immediately knew something was wrong. The left eye was blurry, and was clearly not correct. I told them this isn't right, and grudgingly they conceded and let me make another appointment to come back for another exam, free of charge. I came back after a week, did the exam, and the doctor admitted the prescription seemed off on the left eye. They sent off the glasses, and two weeks go by, I went back and pick them up. Same issue! The left eye is still all blurry. I start to get upset, but stayed calm enough to say this isn't right. They said, "If you come back for another visit then it'll be $75." I said that was fine but I wanted a different doctor this time. They agreed, and after a week I went back. When I showed up for the third appointment there were no other customers, just me. I had a business meeting that day but I thought I'll get to the eye doctor, early, check in, and be back home to get into Zoom in time. I sign in 15 minutes early, but I had to wait a few minutes, then one of the receptionists takes me back, gets my info and walks out. I look at my watch and say to myself, "Okay, my meeting is at noon, and it's 11:00 right now, so plenty of time." I live about 10 minutes from here, so I wait. And I wait. And I wait. I look down at my watch watching the minutes droll on and no eye doctor. After 27 minutes, 27 MINUTES, I finally say, "Screw this", get up and walk to the front where there are still no other patients. I say, "Give me my money back." Then the doctor comes out of his office and acts like he's going in to see me in the other room. He says, "Where are you going?" I say, "I'm leaving, you have the audacity to keep me waiting for 30 minutes. I have a meeting to go to." Then this turd says sheepishly, "I had a family emergency." Now break this down and think about it. He thinks he can just say, "family emergency" and that trumps everything. So IF it's a family emergency then why are you still here? IF it's an emergency then why didn't you get one of your receptionists to tell me I'd have to reschedule? IF it's an emergency why did you ask me where I was going? I said, "I'm done with you and this place, give me my money back." Keep in mind, the money issue is because I use my insurance and I can only go once a year. The receptionists tell me that I'll have to talk to the Office Manager. I end up talking to the Manager and she says, "Sorry, can't refund for services rendered." Okay... that's how life goes. I accept the fact that these morons exist, they have no idea what they're doing, but I'll just move on with my life and not deal with them. No point in letting them get the best of me beyond me knowing I'll never go back. THEN I FOUND OUT WHAT CAUSED THE WHOLE THING! Fast forward to today, I had to wait a year to go to the eye doctor since I had no insurance to use because of these Vision Asshats. I drive over 40 minutes to my old doctor. Take my frames from the previous year with me because I did like them and I figure I'll have to spend the money to get lenses anyway. The idea was I'd use my new insurance for the computer glasses I need, and use the frames from the previous year that caused me all the trouble, and use them for my long distance driving. After I get the exam they look at the old glasses. They say, "Yeah, these are way off in the left eye." I say, "Yeah, I thought so." So now I'm feeling good about myself that I'm not wrong, that there was an issue. So I pick out my new frames, order the old frames some new lenses for the purposes of seeing at distance and I'm about to leave. Then the lady helping with the glasses looks at me and says, "Do you want the blue block on these again?" I say, "Excuse me? You mean on the new frames, the one I ordered for when I'm on the computer?" She looks back at her hand to make sure she's holding the right ones and says, "No, the old ones. They have blue block on them." Then it hits me! I know what these geniuses at Vision Professionals did, they put in the right lens as far-sighted, and the left lens as computer distance! ARE YOU KIDDING ME? Who does that? Do they expect me to close one eye when driving, or when I'm on the computer?! If this was intentional then they're malicious pieces of crap, but if an accident then they're just incompetent. Go here at your risk people, you have been warned.

I agree with the other patients who said their prescriptions were way off. I mean, how hard is it…read moreto read the numbers off of an autorefractor? The optometrist did not impress me at all although the short young lady that did the testing was just as nice and friendly as you will ever find. Now I have to go somewhere else to get a proper prescription.

This place was AMAZING!!! The staff was AWESOME!! I am very happy with my results. I should have…read moredone Lasik surgery 2 years ago when my eye doctor recommended it but I didn't because my contacts weren't bothering me at the time. Well waking up with clear vision every day is WONDERFUL!!! THANK YOU LASIKPLUS!!! I highly recommend this place to EVERYONE!!!! RUN don't walk as soon as you can. The consultation is FREE! What are you waiting for?????

Two years later and still the best decision I've ever made!! I wish I would have done this sooner!…read moreIf you're thinking about getting LASIK, just do it!

I recommend LensCrafters as service is quick and friendly…read more This was my first time at this LensCrafters location inside Macy's at the Easton Mall. I arrived in August 2024 to get my glasses adjusted which I found that they do it for free. I handed my glasses over to a shop associate who gladly assisted me. He adjusted my glasses and had me try them on before I left to make sure they felt right. They felt good so I thanked him and left. I was in and out of LensCrafters within 5 minutes. **** GOAL of 150 reviews in 2024 - 104/150 total reviews in 2024 - 753 total overall Yelp reviews - Reviewed on 30 September 2024

Basing this review off the kindness of the employee to adjust prescription glasses; even though I'm…read morenot a patient there. Open much later than my current shop and this one is located in one of my favorite clothing stores. The selection of frames blows away my current shop's as well. I will be coming here for my next eye exam.