Purchased $400.00 Kate Spade glasses Oct 2024. Never a big fan of the glasses thought they would…read moregrow on me. Glasses became cloudy and could never keep them clean. Finally got around to going back with glasses simply asking they remove the anti glare and buff my lenses. Was told sorry been more than a year buy a new pair nothing we can do for you. Well these are glorified 400.00 reading glasses and the response in my opinion for a local eye doctor was pretty pathetic. I always try to shop local instead of big box but in this case big box out shined. Went to Americas Best. cleaned up Pickerington eyecare glasses for free. Still cloudy but buffed out the scuff for me. Will never use or refer to anyone ever again.

Completed my annual eye exam. Their staff is full of energy and smiles. It was a delightful…read moreexperience! Covid precautions: Face mask is required and they check temperatures during check-in. Waiting area: Clean. Organized. Cozy. Properly spaced for social distancing. Waited for about 3 minutes after check-in to be seen (mind you, I was also about 5 minutes late to my appointment - never underestimate Pickerington traffic!) Pre-exam imaging: normal exam (including the air in eye part). During this exam, I could overhear their team being extremely patient with a kiddo who was scared of the machines. I was impressed to hear the methods they used to calm the kiddo, build trust, and help the kiddos through their exam. I would say this place is kid friendly and they give lollipops post exam! With doctor: Dr. Pipo had a booming personality. He was energetic, kind, and really reviewed my case prior to examining me further. You know when docs ask "which is better? One or two?" And you can't tell the difference? He actually explained what the differences were while determining which corrections were needed for my eyes. Post exam: Laura (specialist) helped me with selecting my glasses. I told her the style I typically like and she brought ~10 pairs to try (which all met my preference along with a few fun frames). She helped me narrow the frames down and was extremely patient with me. 30-mins later, I picked the frames that we both agreed- totally matched me and my personality. After selecting the frames she helped me to assess the appropriate additions to make for my lenses and explain insurance coverage. Jessica (front desk) helped me with selecting the appropriate contacts covered by insurance. Overall- Fantastic staff. Fantastic facility. I look forward to meeting my new frames and going back again for my annual in 2022.

I am new to the area and needed a quick eye exam due to eye pain. I called into Hermann & Henry…read moreand they were able to see me within 24 hours. i was pleasantly surprised at how quickly they saw me. There is ample parking there, the check-in process was quick and efficient and the front desk team was very friendly. I had little to no wait to be seen. I was initially evaluated by a student who was thorough in her exam and questions. I was later seen by Dr. Morgan Marshall Murphy. Both of them were very professional and helpful as well as thoughtful in their questions and comments. I was prescribed medicine and sent home with detailed instructions. Overall the experience was a very good one. I will need my annual eye exam next year for contacts etc and i will return to Hermann & Henry.

Dr. Henry is a very caring individual. Really appreciate his approach to my eye wellness and…read moreconcerns I've had with my health. Very easy to talk to.

The staff at Vision One are so helpful! I brought in an outside prescription because they had a…read morebetter selection of frames than my regular optometrist. Suzie spent a lot of time with me, suggesting frames that might work, and telling me when a particular choice was unflattering. After I picked up the glasses, I kept seeing double and my eyes never adjusted. I took them back in and they checked my prescription and also my old glasses, and Dr. Beals also checked everything even though she didn't write the prescription. It turned out there was a mistake in the prescription so I had to go back to my optometrist to get it changed. When the new glasses came in, Dr. Beals and the staff checked them again and made sure they were right. All at no extra charge! I highly recommend Vision One for their individualized attention and commitment to getting it right.

Friendly, professional and great customer service! I am a…read morefrequent business traveler and often have to posess back up plans while on the road, this week my contacts were damaged and I needed a new pair for the duration of my Ohio travels. This team was courteous and helpful in replacing contacts. Next time I am in Ohio and need to buy new glasses or contacts, I would come back here.

My hubby and I switched to Southwest Eyecare from our optometrist about two years ago. These guys…read moreare open on Saturdays!!!! It's such a rare treat when it comes to optometrists. For once a medical appointment that I don't have to deal with during working hours!! I have to say, the minute we started going to this business, it was like a breath of fresh air. No pressure from Dr. Hartig on wanting me to purchase bifocals or progressives (although I know they would be beneficial but I've been refusing to commit). He simply tells me he fully supports my decision, regardless. He is always so kind and personable, and gives me sound advice along with some interesting educational trivia about my eyeballs. The prices here are also so much better than our old optometrist. There are perks at this location that I am told are included in our insurance, but at our old spot they were charging us extra. The selection in eyeglasses is quite grand as well. The staff are very helpful (and honest when giving their opinions on frames, which is much appreciated). We have no plans to go anywhere else for our vision needs!

I'm really disappointed in this practice. I have been a happy patient for about 10 years, along…read morewith my kids. I Needed measurements recently for safety glasses. Something they had in their computer. My most recent pair of glasses are less than a year old. They wanted to charge me $15 to just print it off for me. The office manager was rude. Patient loyalty obviously means nothing. I could understand if I wasn't a patient or it had been several years since I had gotten glasses. They have lost my family's business.

The Town Street Clarkston eye care was my doctor for the last 30 years. After my yearly appointment…read morein January they ordered me new contacts at $200. After trying them I decided to see a cateract Dr I was told that I needed surgery in both eyes. When I tried to return the contacts they refused saying it was their POLICY to not accept them after 3 months. The package says that they are good until 2031 I'm out $200! They keep asking me for a $10.00 amount my insurence didn't cover! VERY POOR SERVICE

I've been coming to RiverView Eye Associates for more than 30 years. At first I wondered how going…read morecorporate might effect them. I didn't notice right away, but what I did see isn't good and after multiple occurrences I have to assume corporate is driving some inscrutable practices. WATCH YOUR RECEIPTS! On 3 occasions they have added a supposedly optional EYEWARE PROTECTION charge and never explained what it is or how to use it. We always decline it. We usually pay for our glasses out of our FSA account. When they stick on this protection it gets rejected by our FSA account and it causes our account to get frozen until we send a check to the account management to cover that charge. They have done this to us twice. This time after losing a pair of reading glasses I called and asked for replacements. I asked for exactly what I had on my previous visit. After not hearing for 3 weeks, I called and was told they weren't in yet and they would call me. They called me 20 minutes later saying, "They just came in today" I went and picked them up. I told the I was using my FSA card. When I got home I saw a $30 charge for the supposedly optional coverage that they didn't tell me they added, despite me telling them to duplicate my previous order which didn't have it. We have told them repeatedly the problem is causes so I didn't think to look till I got home, Fortunately they did void the entire bill and re-enter without the additional charge by phone. I'll see how this works out.

Dr. Bennett is very upbeat, competent, and funny/fun! He has a beautiful office space, awesome…read moreselection of nice frames to choose from, and personable, efficient, and truly nice employees! My diagnosis was quickly assessed and I felt like everyone cared. Long overdue review...

Dr. Bennett and the staff at Columbus Eyeworks are professional, patient and knowledgeable. I am…read morealways treated with respect. My vision is the best it can be. The frame selection is incredible, as are the sunglasses. If you are looking for vision care I would highly reccomend!

Dr. Hirt and his staff at the Pickerington office are the most pleasant and professional people…read moreI've met. From the moment I walked through the door till the time I left, it was a great visit. This was my first time going to this office and I'm so happy I chose them as my new eye Dr. I definitely recommend!!!

This office did an excellent job with COVID19 precautions. Dr Hirt did a thorough eye exam. He did…read morea great job of putting me at ease and informing me of the results of the various tests. The office staff were all very professional and pleasant. Highly recommend!

I have gone to Eyecare Associates for 10+ years, I would not fo anywhere else. Dr. Pasquinelli and…read morethe staff are amazing. I have very bad vision and would not trust anyone else to take care of my eyes.

The care taken to help with adjustment and later a replacement was wonderful. Thank you, ladies.read more