Prior to this, I don't think I've ever ENJOYED going to the eye doctor. I've never minded it, but…read moreit's not something I'm necessarily psyched about, you know? Booking was easy, just be warned that Saturday appointments are booked out a while. You can fill out patient forms online ahead of time, which is a huge plus for me (I have bad handwriting, okay?). Front staff desk was efficient and friendly. I had a great appointment with Dr. Oatney, who was kind, educational, and funny. I was a new patient, and he really took the time to listen to me and get to know me. So great!

The Town Street Clarkston eye care was my doctor for the last 30 years. After my yearly appointment…read morein January they ordered me new contacts at $200. After trying them I decided to see a cateract Dr I was told that I needed surgery in both eyes. When I tried to return the contacts they refused saying it was their POLICY to not accept them after 3 months. The package says that they are good until 2031 I'm out $200! They keep asking me for a $10.00 amount my insurence didn't cover! VERY POOR SERVICE

I have gone to Eyecare Associates for 10+ years, I would not fo anywhere else. Dr. Pasquinelli and…read morethe staff are amazing. I have very bad vision and would not trust anyone else to take care of my eyes.

The care taken to help with adjustment and later a replacement was wonderful. Thank you, ladies.read more

The staff at Vision One are so helpful! I brought in an outside prescription because they had a…read morebetter selection of frames than my regular optometrist. Suzie spent a lot of time with me, suggesting frames that might work, and telling me when a particular choice was unflattering. After I picked up the glasses, I kept seeing double and my eyes never adjusted. I took them back in and they checked my prescription and also my old glasses, and Dr. Beals also checked everything even though she didn't write the prescription. It turned out there was a mistake in the prescription so I had to go back to my optometrist to get it changed. When the new glasses came in, Dr. Beals and the staff checked them again and made sure they were right. All at no extra charge! I highly recommend Vision One for their individualized attention and commitment to getting it right.

Friendly, professional and great customer service! I am a…read morefrequent business traveler and often have to posess back up plans while on the road, this week my contacts were damaged and I needed a new pair for the duration of my Ohio travels. This team was courteous and helpful in replacing contacts. Next time I am in Ohio and need to buy new glasses or contacts, I would come back here.

I have been utilizing OSU Optometry for years, and they are excellent! Their scheduling is easy and…read morethey are "on time"for appointments. Shane, the third year student, and Dr. Orr were caring and took time to explain everything. Their exam was thorough. They took time to review my entire medical and prescription history and answered all questions. Jeff, who manages the optical shop, is great at helping you choose the appropriate type of lenses as well as type of frame. Their new building is very nice and clean. OSU Optometry is the best!

This comment pertains only to the Eyewear Gallery. I ordered a new pair of glasses and (1) the…read more"intern" rushed through her measurements resulting in a pair of glasses I could not see in; and (2) the replacement pair came from the lab with a crack in the lenses and had to be returned. I am still waiting for the third pair more than six weeks later. A long-time client, I will not order glasses from this vendor again.

Completed my annual eye exam. Their staff is full of energy and smiles. It was a delightful…read moreexperience! Covid precautions: Face mask is required and they check temperatures during check-in. Waiting area: Clean. Organized. Cozy. Properly spaced for social distancing. Waited for about 3 minutes after check-in to be seen (mind you, I was also about 5 minutes late to my appointment - never underestimate Pickerington traffic!) Pre-exam imaging: normal exam (including the air in eye part). During this exam, I could overhear their team being extremely patient with a kiddo who was scared of the machines. I was impressed to hear the methods they used to calm the kiddo, build trust, and help the kiddos through their exam. I would say this place is kid friendly and they give lollipops post exam! With doctor: Dr. Pipo had a booming personality. He was energetic, kind, and really reviewed my case prior to examining me further. You know when docs ask "which is better? One or two?" And you can't tell the difference? He actually explained what the differences were while determining which corrections were needed for my eyes. Post exam: Laura (specialist) helped me with selecting my glasses. I told her the style I typically like and she brought ~10 pairs to try (which all met my preference along with a few fun frames). She helped me narrow the frames down and was extremely patient with me. 30-mins later, I picked the frames that we both agreed- totally matched me and my personality. After selecting the frames she helped me to assess the appropriate additions to make for my lenses and explain insurance coverage. Jessica (front desk) helped me with selecting the appropriate contacts covered by insurance. Overall- Fantastic staff. Fantastic facility. I look forward to meeting my new frames and going back again for my annual in 2022.

Purchased $400.00 Kate Spade glasses Oct 2024. Never a big fan of the glasses thought they would…read moregrow on me. Glasses became cloudy and could never keep them clean. Finally got around to going back with glasses simply asking they remove the anti glare and buff my lenses. Was told sorry been more than a year buy a new pair nothing we can do for you. Well these are glorified 400.00 reading glasses and the response in my opinion for a local eye doctor was pretty pathetic. I always try to shop local instead of big box but in this case big box out shined. Went to Americas Best. cleaned up Pickerington eyecare glasses for free. Still cloudy but buffed out the scuff for me. Will never use or refer to anyone ever again.

Dr. Hirt and his staff at the Pickerington office are the most pleasant and professional people…read moreI've met. From the moment I walked through the door till the time I left, it was a great visit. This was my first time going to this office and I'm so happy I chose them as my new eye Dr. I definitely recommend!!!

This office did an excellent job with COVID19 precautions. Dr Hirt did a thorough eye exam. He did…read morea great job of putting me at ease and informing me of the results of the various tests. The office staff were all very professional and pleasant. Highly recommend!

Was helped by Eltjon. He was very knowledgeable and helped me get my prescription right. I was able…read moreto get glasses made in an hour . I ordered the progressive lenses with the normal field of view. I had had the more expensive wide field lenses before and thought these would be fine but they did not work for me. They allowed me to upgrade to the wide field of view lenses for the difference in lens price which I thought was more than reasonable. The better lenses are not part of the 1 hour program but they were ready in 3or 4 days. Much better. Really exceptional service. The price was good and the service very good. I'll be returning.

If only I could give zero stars. Wow... My fiancé wanted to schedule an appointment for tomorrow…read morefor an eye exam. After submitting the request Lori from EyeMart called and left a VM letting us know he submitted the wrong insurance card.. well she thought she hung up.. Turns out Lori "can't believe" that at 25 years old he doesn't know how to submit his insurance. She then goes on to laugh to her coworker claiming "he must be on Medicaid" and "what is he just dumb". I'm truly shocked that this lady talks this way about patients behind their back. Well Lori, if you must know he hasn't had insurance since 18 years old and finally got a job that offers insurance to update his vision prescription. So sorry if he sent the wrong card to you. His glasses are literally broken and 7 years old.. it's already nerve wracking trying to book an appointment when you haven't had care for that long and now YOU just made it worse. So for anyone who reads this don't book an appointment here if you have Medicaid, the staff will laugh behind your back and don't even think about making a mistake if you're 25 years or older, Lori will snicker with her coworkers about how "dumb" you must be. Truly disgusting behavior from Lori. Grow up.

Pros: Great…read moreequipment for eye exams. Friendly and knowledgable doctors. Nice clean store. Close to my home. In mall so you can shop before appointment. Large selection of frames. 50% off all orders for kids 12 and under. Cons: A bit expensive. Review: I got my eyes exams here and loved the service I received. So when it was time for my 9 year old to have her eyes exams I took her here. The doctor took plenty of time in testing her vision and asking her questions about her sight. I am very pleased with this location and plan to return again and again.

I took some time off work to get a routine eye exam so I could renew my contact lens prescription…read more I went in and waited 20 minutes before I asked the receptionist how far they were behind. She told me it would be 30 more minutes. I got there two minutes early. A 50 minute delay in my humble opinion, warrants a phone call to let me know they're running late. Or, they could've at least told me when I checked in and sat down. As it was, I was out of time and had to leave to return to work. Unless you're bored, and have all day to wait in their waiting room, don't expect them to keep your appointment time. They were also late the last time I was there I figured it was a fluke. The doctor's time is important. Yours is not.