The facility is great! The staff - amazing! The doctor is attentive. This is the place to go. I…read morehave been to those "eyeball mills" where they make you hurry up and wait and then wait for the next station - run you through like an assembly line. NOT here, they talk to you, pay attention. They are friendly. And they do what they say they are going to, and follow up.

Kris and Tylor are amazing helpful professionals. They listen, explain and educate people on frames…read morelenses . Doctors explain procedure and take time to help and listen. They help you understand that the eyes really can tell what all is going on with your body.

I already had a high opinion of Falls City Eye Care, and this was further reinforced when I…read morerecently visited with my son for his kindergarten eye screening. Despite being an optometrist and eyeglasses store for primarily adults, they were very gentle and kind with my son. Dr. Martorana explained what he was doing along the way. The only part my son did not like was getting his eyes dilated, as you pretty much can imagine. But they were patient with him and helped him through it. And after we were done, they showed him the toy drawer, where he was able to pick out a few items to take home. (The highlight of the day for my son.) I scheduled my annual visit to be right after my son's, and they were helpful to give me the care I needed while also being efficient with the visit, considering I had my son in tow. Falls City Eye Care has a curated selection of eyeglasses, in which I saw several I would like. I'll definitely keep coming back!

We moved recently to Louisville and have tried a few eye spots in town and are so glad we found…read morefalls city eye care. They are incredible and make the experience easy and exactly what we needed. I got an eye exam with an updated script. My wife did the same and also used their shop space to pick out some new frames which she loves. The building is so charming and cute too. Great spot!

Went here for a 2nd opinion. So glad I did! Dr. McNulty was awesome. He listened to my issue and…read morepast visit experience and did a very thorough job at figuring out what I had going on. He explains things very well and will spend the time with you to make sure you understand things. Still working through the best options for my issue but I love the fact that "good enough" is not an option for him. Would highly recommend.

The care team here is exceptional. This is the best experience with eye care that I have had since…read moreI moved to KY six years ago. I am a diabetic and the Doctor knowledgeably answered all my questions. We were not pushed into purchasing glasses with minuscule prescription changes which was refreshing. Overall excellent experience.

The actual doctor was great!!!! His office staff not so much. I had my appointment over a month ago…read moreand I still haven't gotten my contacts that I paid for!!! I keep calling but the billing lady is always out of office or the office is closed/on lunch? My appointment in itself was an absolute tragedy. I've been going to the eye doctor for over 15 years so I have a pretty good idea of how an appointment should run. I first go to do the basic eye testing (little house on prairie machine...pics of the eyes etc.) the doctors assistant running my tests had no idea what she was doing. She didn't tell me to take my contacts out and when I said something she just handed me a contact case and some empty contact solution bottle. No sink, no form of sanitation, no mirror, NOTHING. When I saw actual optometrist everything was fine...but the check out process was a NIGHTMARE. No one in the office knew how to run insurance, they forgot my credit card in the back room twice, they did t know how to give me a receipt, and this entire process took over an hour! I paid for my contacts but have yet to receive anything and it's been over a MONTH. The lady that does the billing is never in the office because everytime I've tried to call to check on the status of my contacts she's never there!! And she never calls me back! I just want my contacts. I hope they see this and finally get back to me. Last time I called was today at 1:30 and the voicemail box said they were "on lunch"??? Ridiculous.

My child has a difficult eye condition to treat. The staff here are so patient with young children…read moreand really take the time to make sure the treatment is accurate.

I spent 17 years having an important short sight due to bilateral Keratoconus, and tryed so many…read moretimes to get along with contacts lenses but never was successful. She prescribed me some scleral contact lenses that feels like my own eyes. Sweet with patients, very polite. She had makes my life better cause with my lenses I reach 20/20.

From the owner: Full-Scope Optometric Care | Dry eye Diagnosis, Treatment, and Management | Complete Eye Exams for…read moreAdolescents and Adults | Contact Lens Exams and Fittings | Surgical Counseling

If I could give no stars, I would…read more Received a voicemail from Saint Matthews Vision Center accusing me of repeatedly requesting contacts and saying they "don't have time to play games." Completely inaccurate -- I've been out of Kentucky for 2 years, haven't worn contacts since they prescribed them in December 2023, and 1-800 Contacts doesn't even have a prescription on file for me (I checked BOTH accounts). Instead of blaming your system or third-party vendors, you chose to blame the patient. A simple, respectful message would've sufficed. Very disappointing tone and condescension from a healthcare office. Would not recommend.

Great customer service. I am from out of town and broke my glasses. John at St. Matthews Vision…read moreCenter was quick to get me fixed up at a great value. My family in Louisville has always been pleased with St. Matthews Vision Center.

I used to trust visionworks and was satisfied with their performance. my latest experience has…read morecompletely turned me against them. i did not use their doctor as I had just had cat surgery and got my prescription from that doctor. I'm beyond frustrated with their high pressure sales tactics which caused me to spend way beyond my budget. their promised times for picking up are merely wishful thinking. Even after receiving texts from them that the had my order, it wasn't ready, and they always have to wait for some one in "the lab" to get to them, who apparently only works on the full moon or something because they are never in when I get there. It took me four trips just to get lenses put in a pair of sunglasses, and then only I mad a scene in the store demanding something be done. I can honestly say if possible this review would be negative stars. do yourself a favor and keep moving on down the road to anyone else!!!,,

I typically don't review anything that isn't food, but this exception was warranted. The wait was…read morebearable and the initial service was fine. It started to go downhill when I went back for the exam. It was a question around dilation. Typically they tell you that you can pay a fee to keep you from getting your eyes dilated and takes less time. I was prepped for it. We got to the machine and she said every perk but the fact that to use the machine would be an additional cost. I finally just asked what the difference was and she went back to explaining the process. I cut her off and I asked what the price difference was and she finally said $25. Shady at best. I told her next time she should probably lead with that.

Unreal service. Beyond nice and caring. I was in a pickle and needed some contacts as I left mine…read moreat home during a trip in town. They contacted my eye doctor, got my prescription and had some trials for me within an hour. Highly recommend SVS!!!

My wife, daughter and I have been getting our eyewear for years. We have been to other places…read morealso, but find SVS to be the best. They have a very clean and bright store, very professional and cordial Doctor and sales people. On our most recent visit, Candy helped me find the perfect pair. I highly recommend this store.

Always a successful experience the staff is very helpful. Quality glasses at a reasonable price.read more

I have been going to Dr Summers for years and consistently have excellent service. Efficient,…read morefriendly, funny, professional and personable. I have to say he has been the best optometrist I have ever had and have taken my children to him before they were adults but have since moved abroad. Kriti, one of his licensed opticians was extremely helpful as well when it came time to pick a pair of aesthetically appealing glasses that I will be completely satisfied wearing. 100% recommend.

Lori was extremely kind, calming & welcoming. The facility is beautiful and the staff is so…read morefriendly. I was very impressed with the equipment and experience.

The definition of excellence, professionalism and "service with a smile." Top notch practice,…read morecare, employees and doctors.