I was very pleased with my doctor & the staff at the JK Eye Center. Dr. Brock man was great!!read more

If you're considering LASIK- don't hesitate! The best decision I've ever made was scheduling my…read moreappointment at John Kenyon. Dr. Piracha and the entire team take the time to ensure the absolute best experience. It's truly the best gift you can give yourself!

Went here for a 2nd opinion. So glad I did! Dr. McNulty was awesome. He listened to my issue and…read morepast visit experience and did a very thorough job at figuring out what I had going on. He explains things very well and will spend the time with you to make sure you understand things. Still working through the best options for my issue but I love the fact that "good enough" is not an option for him. Would highly recommend.

Louisville is sometimes a place difficult to find excellent medical care. Dr McNulty has brought…read moretogether a wonderful and caring stall to serve the community. His heart and leadership has created a great place. All of his staff reflect his desire to be the best profession they can be. Patience and compassion mixed with medical knowledge provides a pleasant experience. I highly recommend that you make the choice to allow this place to take care of your vision needs.

I was referred to this practice by my regular eye doctor, Dr. Smith at SVS Vision in Clarksville,…read morefor a thorough annual glaucoma check. This practice has four buildings (from what I noticed) at the 1407 Spring St location in Jeffersonville. I think the fourth building might just be administrative or something because I did not see it labeled. However, the other three buildings are very clearly labeled (Bldg 1 seems to be for eye exams and check-ups. Bldg 2 seems to be for minor procedures and selecting your eye wear. Bldg 3 seems to be for LASIK surgery. When SVS Vision made my first appointment for me, they made sure to ask which building my appointment would be in, so when I arrived I knew exactly where to proceed. This office is very modernized, even though they have check-in desks, patients actually check-in at the available kiosks. At these kiosks you scan your driver's license or ID card, your insurance card, and payment card directly into the space available on the kiosk. I have been to this practice twice, once in Bldg 1 and once in Bldg 2. My doctor is very knowledgeable, thorough and is direct, which I prefer. I like him a lot. My wait time was average, nothing to complain about. Of the two buildings I have visited, both were super clean, which is important to me. The other staff members I interacted with were pleasant enough and helpful.

Horrible chech in procedure!!! They can't even make ot simpler !! the receptionist use to take…read moreyour information and Now you have to do it yourself- it is a horrible process!!!!' Laziness!!!!

I've been to a couple of visionworks locations, in Louisville and Paducah and those were ok, but…read morethis one in new albany went above and beyond! The girl administering and registering me was so friendly and fun, and so was amber, the girl that helped me pick out glasses. She looked at three options to determine which payment would be cheaper for me, and that was so appreciated. In addition, she was so patient with making sure that I found the right pair of glasses. No pressure was placed on me at all! I ended up getting a pair of glasses and sunglasses because of it, and every pair she handed me ended up being my favorite and what I ended up walking out with! I should also mention that the Dr was extremely knowledgeable and kind as well. I strongly recommend this visionworks location as it reminds me of how I was treated at my optometrist back home. Way to go team, and I will for sure be back!

Great customer service and care! Optometrist and technician are friendly, thorough and…read moreknowledgeable! I wish they had more eyeglasses to choose or maybe updated frames. Not sure but it was a lovely experience! Will be going back next year!

If you are looking for a well-educated and highly skilled Optometrist that truly cares about his…read morepatients' vision, Dr. Hawker is one of the few remaining that works independent of the franchise-like chains and ever-growing practices that seem to focus more on marketing, numbers, and profit over what's in their patients overall best interests. He is HONEST and won't try to encourage a patient to purchase something they don't need. He has a wonderful display of frames and lenses to choose from should someone desire a single provider for all of their vision needs or wants, but he and his staff doesn't "market" his products. A BEAUTIFUL office, very timely exams with well-spaced appointments, and a full staff that will go above and beyond to research your insurance benefits in your best interest. You will never feel rushed when he walks into the room. He takes as much time as you need to address any concerns and is very personable and a joy to visit with! The best thing is that he is always ACCURATE in his diagnoses and won't hesitate to immediately refer out if he feels like you need to see someone in a higher specialty than he feels qualified for (such as an ophthalmologist or other M.D.), before making several visits with him first. He maintains that doctor-patient bedside manner that seems to have evaded so many providers of all specialties since he chooses to work independently as opposed to joining a large high-profit focus group -- and the offers have been extended to him, I'm sure, because of his highly competent reputation. He seems to love his vocation and he truly does care, resulting in a positive difference for each of his patients! As long as he's practicing I have no need or desire to go elsewhere.

This is a lovely local family practice. Dr. Hawker, his wife and team are friendly, put you at…read moreease, and take time to explain things. The reception and glasses display area is compact but nicely designed. The exam area is clean with modern lines. Communication is a breeze and the location is convenient. I'm happy to support D'Sol Optical as an excellent local vision provider!

Probably the most enjoyable experience I've ever had at a doctor's office. Intelligent,…read moreprofessional staff. Appointment on time without any wait. Victoria led me through the testing and prep and was wonderful and smart. Dr Bloom was knowledgeable and professional, while being personal (and funny!). Great group - highly recommended!

I cannot thank Dr. Blair enough. I had a possible retinal detachment on a Saturday. He and his…read moreassistant came to the office on a Saturday to see me. Apparently regular ERs and other facilities do not have the equipment to check for eye emergencies on the weekend. I cannot thank the team enough. I truly felt important and that my emergency was worth their time. Not a single compliant. THANK YOU THANK YOU. Because of you, we are hopeful in-office laser treatment (s) will work for me!

Very helpful Sam was great helped me get my glasses to look right went right in. Lady at the desk…read moredirected me to the right location politely. Seems to be high traffic and good service

I typically don't review anything that isn't food, but this exception was warranted. The wait was…read morebearable and the initial service was fine. It started to go downhill when I went back for the exam. It was a question around dilation. Typically they tell you that you can pay a fee to keep you from getting your eyes dilated and takes less time. I was prepped for it. We got to the machine and she said every perk but the fact that to use the machine would be an additional cost. I finally just asked what the difference was and she went back to explaining the process. I cut her off and I asked what the price difference was and she finally said $25. Shady at best. I told her next time she should probably lead with that.

The doctors and staff are great, but they always make me wait a very long time. today my…read moreappointment was at 10:30, it is now noon and I still am waiting to see the doctor. I think that is excessive.

This review is nothing against the quality of medical care. However, this office is needs to be…read morecompletely retrained. Customer service, empathy or concern for actually following their own established policies seems to be selective. At the very minimum the staff is rude and biased. At the horrendously worst they are racially judgmental. Speaking very calm I was told that I was getting loud and angry. Immediately I was told that no longer discussion was warranted and that I needed to talk to the office manager due to my "heated and loud" demeanor. I deal in conflict management daily at my job and even informed the clerk that I was displeased at the situation, but that a disagreeing perspective does not equate to loud or even angry in tone. I have had mixed experiences with the staff during my 15 plus years of treatment, but have never been treated like this. There generally has been a feeling of greater than thou or elitism instead of an everyone is welcome attitude. I at first equated that to having government insurance. I now have exceptional corporate insurance and treatment was not any different. I would have left and went elsewhere a long time ago if not for the care I received from my doctor. Dr. Woodruff has always been incredibly kind and caring. However, I will not be stereotyped. I am the very last to bring classism, race or any other type of prejudiced accusations into a situation unjustly but today's experience was putrid. To the office's credit, I could have been seen and dealt with the attitudes if I myself had been to my appointment exactly on time or early. That is on me. I fully take that responsibility. Oh well. I may make a BBB complaint as well but there are plenty other eyecare facilities. My treatment will have to be postponed for another month or so and I am thankful it wasn't excessively, medically urgent. Except for possibly picking up my records; I will NOT be back her again. Sad.

Great experience with Dr. Pugh and the whole office staff. Cataract surgery on both eyes was very…read moresmooth and pain free. Attentive staff brought warm blanket while waiting. Arrived early and all was on time! Had multi focal lens put in and follow up showed need for "tweaking", which went well. Each time my doctor called me that evening to check on me! Never has happened with major surgeries! Office staff worked smoothly handling psyments/insursnce and next appointments. Very impressed.

fixing what another eye center got wrong. the OD and Dr are great. they treat you like a patient;…read morefriendly and knowledgeable. Dr gave me 3 options to remedy the errors.