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    Walmart Vision & Glasses

    5.0 (1 review)
    Open 9:00 am - 7:00 pm

    Services - Walmart Vision & Glasses

    Eyewear fitting

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    Do'bizzell Ngoc OD - Inside Entrance to the Doctor's Office

    Do'bizzell Ngoc OD

    2.0(3 reviews)
    0.0 mi

    Husband and I were seen for our eye exam and contact lenses. The staff was all over the place with…read moreasking us questions, them filling out our paperwork, and having us see the Dr. Then pre-testing us (which seemed backwards). At the end of our visit as we setteled up, the office manager Susan stated, his plan wasn't accepted by them unfortunately, so his cost would be out of pocket. What in the world??? Why wasn't this checked on before we went back? If we had been given our paperwork to fill out ourselves since we got there on time, you could of called like your supposed to! I worked for an eye Dr for 4yrs & not 1 time did I ever have a patient step foot to the back without knowing if they had active coverage or not. And being their for 16yrs you should know better! I'm sure if the roles were reversed you wouldn't of paid the $161 my husband had to, and hope to be compensated for only partial of the amount thru insurance. The Dr, when this was brought to her attention, was very dismissive of the whole situation. But I'm sure she would feel differently had this been done to her! She offered no compensation of an sort, and essentially pushed us out the door, to be the optical centers problem, though like we said before "they don't accept his INSURANCE per Susan!" Real Classy!

    Dismissed me. I told this doctor the specifics as to what happened to my eyes she was so rude…read morerepeatedly telling me at a certain age it's normal for eye health to decline. I told her maybe so she interrupted me and said no not maybe it's true so after I told her she was rude and I knew that I said again maybe so but I am telling you specifically when my eyes declined and why it was literally within a recognized time frame caused by two prescriptions that acted negatively against each other. I had to tell this woman twice she was rude but, saying that didn't make a difference, therefore telling her my situation didn't either. I'm sorry doc I thought you telling the doctor your history is what your supposed to do. Upon leaving I picked up my coat and there was dust all over it after mentioning this to them they claimed some lame excuse and I told them what ⁉ hell it looks like you haven't dusted in a year

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    Do'bizzell Ngoc OD - Business Sign

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    Do'bizzell Ngoc OD - The Technician, Haley, working on my new glasses

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    The Technician, Haley, working on my new glasses

    Walmart Vision & Glasses - opticians - Updated May 2026

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