Went here for a 2nd opinion. So glad I did! Dr. McNulty was awesome. He listened to my issue and…read morepast visit experience and did a very thorough job at figuring out what I had going on. He explains things very well and will spend the time with you to make sure you understand things. Still working through the best options for my issue but I love the fact that "good enough" is not an option for him. Would highly recommend.

The care team here is exceptional. This is the best experience with eye care that I have had since…read moreI moved to KY six years ago. I am a diabetic and the Doctor knowledgeably answered all my questions. We were not pushed into purchasing glasses with minuscule prescription changes which was refreshing. Overall excellent experience.

If I could give no stars, I would…read more Received a voicemail from Saint Matthews Vision Center accusing me of repeatedly requesting contacts and saying they "don't have time to play games." Completely inaccurate -- I've been out of Kentucky for 2 years, haven't worn contacts since they prescribed them in December 2023, and 1-800 Contacts doesn't even have a prescription on file for me (I checked BOTH accounts). Instead of blaming your system or third-party vendors, you chose to blame the patient. A simple, respectful message would've sufficed. Very disappointing tone and condescension from a healthcare office. Would not recommend.

Great customer service. I am from out of town and broke my glasses. John at St. Matthews Vision…read moreCenter was quick to get me fixed up at a great value. My family in Louisville has always been pleased with St. Matthews Vision Center.

The actual doctor was great!!!! His office staff not so much. I had my appointment over a month ago…read moreand I still haven't gotten my contacts that I paid for!!! I keep calling but the billing lady is always out of office or the office is closed/on lunch? My appointment in itself was an absolute tragedy. I've been going to the eye doctor for over 15 years so I have a pretty good idea of how an appointment should run. I first go to do the basic eye testing (little house on prairie machine...pics of the eyes etc.) the doctors assistant running my tests had no idea what she was doing. She didn't tell me to take my contacts out and when I said something she just handed me a contact case and some empty contact solution bottle. No sink, no form of sanitation, no mirror, NOTHING. When I saw actual optometrist everything was fine...but the check out process was a NIGHTMARE. No one in the office knew how to run insurance, they forgot my credit card in the back room twice, they did t know how to give me a receipt, and this entire process took over an hour! I paid for my contacts but have yet to receive anything and it's been over a MONTH. The lady that does the billing is never in the office because everytime I've tried to call to check on the status of my contacts she's never there!! And she never calls me back! I just want my contacts. I hope they see this and finally get back to me. Last time I called was today at 1:30 and the voicemail box said they were "on lunch"??? Ridiculous.

My child has a difficult eye condition to treat. The staff here are so patient with young children…read moreand really take the time to make sure the treatment is accurate.

I was referred to Bennett and Bloom by my eye doctor in Bowling Green Ky. The Bennett and Bloom…read moreoffice in Glasgow in where I went. Check in...excellent and on time Eye drops and prep work...Excellent pictures of eye...excellent meeting with Doctor ..excellent Dr Mattie Adams was my doctor. She was very pleasant and answered all questions. A very nice experience..Great job

I cannot thank Dr. Blair enough. I had a possible retinal detachment on a Saturday. He and his…read moreassistant came to the office on a Saturday to see me. Apparently regular ERs and other facilities do not have the equipment to check for eye emergencies on the weekend. I cannot thank the team enough. I truly felt important and that my emergency was worth their time. Not a single compliant. THANK YOU THANK YOU. Because of you, we are hopeful in-office laser treatment (s) will work for me!

The DMV now requires you to pass eye exams to renew your license so I came here for the first time…read more I killed twi birds with one stone by getting a full eye exam since it had been many since my last one. Dr Holly Koopman made this experience the best I have ever had. She is very nice, professional, and upbeat personality made a real positive experience. I didn't have to wait long to see the doctor and I arrived early after booking my appointment online. Also I was able to book it in a few days out which was another positive. This is now my place for eye exams!

Dr. Lannon was professional, sweet, knowledgeable, and efficient. She actually listened to all my…read moreconcerns and shared relevant tips and information. Would recommend her over & over!!

This business is now closed, they gave no notice to any current patients. I had been receiving…read moreconfirmation emails and texts for my upcoming appointments and when I showed up for the appointment there was a sign on the door saying they're permanently closed. Disappointed.

My wife suggested I check out East End Eye Care after I wasn't thrilled by the experience at one of…read morethe large "chains". I have now been a client of theirs for two years. Dr Andrew Kearns is a great doctor. He's very good at informing me at what he's doing and why. He listens to my questions - and I have a lot due to a serious macula issue that needs to be closely monitored. He obviously cares about me and my vision care. Honestly, he's what all medical professionals should role model. The staff there is super helpful as well. They do a great job explaining insurance and costs to me. The office is very roomy and never overcrowded. I feel welcome and valued from the moment I walk in until I leave.

True professionals…read more It's a pleasure to be treated at the Gaddie Eye Center... The staff and doctors are courteous, professional, knowledgeable and take as much time as you need Fantastic place!

Been going there for years. My last visit with Dr Clark was so mechanical. No personality at all…read moreand same for front desk. Dr Clark recommended a cataract consultation....no one ever called me to set up a consultation, so I called back to see if the referral was sent. A referral was not sent. Still no call to schedule anything. I called Gaddies back, and still again, a referral was not sent. This time I was a little frustrated. The girl I spoke to on the phone was so uninterested and indifferent about my frustration and kept talking over me and projected my frustration back on me. I, my husband and son will not be returning. I told her that and she said "okay".

I was there today May 4th. around 11:30. I was just looking at the glasses and I hear this woman…read moreyelling at a customer saying you don't have any money you can't get your glasses. Then she goes up to the service desk and is yelling he doesn't have any money or insurance. I couldn't believe the lack of customer service/support. There was absolutely. No reason for how she acted. I was so glad I didn't get her if I had I probably would've not gotten my glasses there. That poor older man was probably so embarrassed by her actions. SMH

Good location, near restaurants, shopping and interstate…read more Clean facility, plenty of parking, clean restrooms. Customer service was great upon entering fast and friendly. I won't return.

Always a successful experience the staff is very helpful. Quality glasses at a reasonable price.read more

I have been going to Dr Summers for years and consistently have excellent service. Efficient,…read morefriendly, funny, professional and personable. I have to say he has been the best optometrist I have ever had and have taken my children to him before they were adults but have since moved abroad. Kriti, one of his licensed opticians was extremely helpful as well when it came time to pick a pair of aesthetically appealing glasses that I will be completely satisfied wearing. 100% recommend.

The staff at Oxmoor's LensCrafters have been so helpful. We went in to pick out glasses for my…read morehusband and me. Kate was great at helping us pick out frames. In fact she made it easy! I had to have a smaller size than they had in stock, but there was absolutely no problem with that. My glasses came quickly and I loved the frames. My husband received his glasses and loves his too! Carolyn, Scotty and David had been very helpful.

Love this place for excellent customer service and all your optical needs!!…read more My sunglasses got a scratch in them, so I came in to have the lenses (purchased outside of shop) swapped out. Gerri was very helpful, friendly and fast at taking care of my shades and popping in the new lenses. She was even so kind as to put them in the cleaner and make them good as new. Definitely recommend for any optical needs!!