Amazing place. Friendly, professional, caring, and thorough. You're in good hands with Dr. Carducci!read more

Emily Schehlein performed SLT laser surgery on my right eye and when I called the next day because…read moreI was in excruciating pain, I was told to go to the ER. Not the type of care I expected.

I guess Dr Tate is a good ophthalmologist. It's just the 2 1/2 hour office visits that are hard to…read moredeal with.

Writing a review on Dr Clark in Brighton,MI regarding a procedure called Blepharoplasty which is…read morefor droopy eyelids so i would be able to see better. He did my surgery and i kept going back as he tried to take my stitches out each time and it kept taking more time to keep taking them out mean time my eyes didn't look like they were healing to me but he kept coming back until he finally said to me " I have never seen this before" then he said i am going to give you a plastic surgeon to go see. no I'm sorry for what he did to my eyes. no comment along the way to indicate this is where I would end up. I thought he was just waiting for them to heal for months but no. I cant tell you what I have gone through since his surgery. I have had one plastic surgery so far and she was able to fix a little on one eye but waiting to heal and have to have a second surgery to try to bring it back to some sort of decent appearance. Have never heard from Dr Clark on how are you and no i'm sorry for what he did. Think before you have this procedure done by Dr. Clark and don't expect any responsibility to be taken by him. Very frustrating and heartbreaking to be left with that disfigurement. Hope this helps someone before you go through it. Didn't research him because he was my doctor for many years and yet not even an apology.

The staff was friendly and the doctor was thorough, no doubt. The glasses selection was sufficient…read more Getting the glasses has required a two week wait, two appointments and then I learn I can get the glasses at a time. What?! My husband's glasses were wildly expensive and they came in after two weeks, and they forgot the coating. So off they go back to be remade. Another two weeks. This is frustrating for items that cost two car parents apiece. Maybe I'm old fashioned but these issues could have been mitigated.

Went for the first time with my husband and I getting our eye exams, but had to bring our three…read morekids in tow. The receptionist and doctor were amazing from explaining everything to their patience with our three kids. They were awesome! Highly recommend!

I love this place, I feel like it's one of the best Michigan Medicine campuses! I've been going…read morehere for years and the building has always been clean, the staff is so kind and compassionate, and they take their COVID safety precautions very seriously. Dr. Young is probably the best OBGYN I've ever seen and I owe so much of my reproductive health to her! The last time I was in, they also had suicide prevention posters up for those who may be in distress, which I LOVE as someone from a psychology background. These posters included a link to online mental health resources and a phone number to either call or text in an emergency. This is something I'm so proud to see from a health system that I see so many specialists from! Thank you for your care and compassion, Michigan Medicine!

I was not impressed with the care I received. I have total hearing loss in 1 ear and the other has…read morebeen declining. They had zero knowledge of a hearing restoration surgery done years ago in another country that I brought up. All they did was a run of the mill hearing test you can get for free at hearing centers, told me my 1 ear was perfectly fine (It's not) and billed me over $500. Insurance got approx half. I waited 3 months for an appointment that cost me almost 2 days pay that was just a complete waste of my time. Services in the past have had the billing process be a complete disaster. Screwing up mailing invoices and then I get a letter 4 years later from a collection agency that is so crooked that the BBB dropped accreditation. It's telling for a company that uses companies like this.

I would think twice before going to Kensington Ophthalmology. Went in for a routine eye exam and…read morethey changed it to a medical exam without my knowledge. Thus the vision insurance would not pay for it. They took it upon themselves to pull an old medical insurance card that they had on file for me from many years ago. Ended up having to pay everything out of pocket. They also charged me additional money to get a written eye prescription. The lady who does the billing is extremely rude. I had a very hard time getting her to send me an actual bill. She just kept calling and harassing me at work. It's been over four months. I had to finally make a trip up there and just pay the money. I will NEVER go back here again.

Great experience! I found the staff to be very friendly Doctors are very professional!read more

Never again!!! $350+ after insurance. After two weeks of waiting for new glasses came with lens…read morewith no improvement over my old glasses. A new exam showed they had got the exam wrong. Also they went on to say lens they sold me would not be satisfactory for vision while driving and put in new lens in for additional $150 I will never return and hope you will think twice before visiting this business

I have been a patient of Cook & Hayden for quite a few years. Posting this so they can improve!!…read moreThey used to be great overall and doctors still are wonderful. However, their front desk staff have the worst attitudes. I'm a people and have been told I can get along with almost anyone so if I'm saying this..it's bad. I've encountered not just one or two people but multiple front desk staff with this problem. For example, I just called to check on the contacts I ordered a few days ago and the woman who answered acted so annoyed and even laughed when we realized they had shipped my contacts to the wrong address. ‍ Another time I asked to see my receipt and I had a few questions regarding charges. They acted so annoyed as if I asked them to cut off an arm or something! And many many many more rude experiences

Probably the nicest overall experience I've had at an appointment. The entire staff was wonderful,…read morekind, and attentive. Will be going here for all my future eye care needs!

Everyone there was so nice, they happily answered all my questions and my visit was a pleasure!read more