Joe is the BEST plumber! I have never reviewed another service besides restaurants, but I had to…read moreadd him and leave a review. We had a clogged sewer drain of course on a Saturday. We contacted Joe and he responded right away. He was friendly and prompt. He talked to us first over the phone to see if it was something we could do without professional service. In other words, free advice! Well, unfortunately we did need his service. He came right out and got to work. He completed his service in about an hour, maybe more. I'm not sure. But WOW his price was great too. I will definitely use him for any plumbing need.

After 2 years of listening to a leaky tub faucet Joe came to our rescue. He was referred to us by…read moreour neighbor who highly recommended his services. He was very professional and prompt to our service call and didn't mind our 2 year son as he watched as he fixed the shower. I am super excited to report we are drip free! We are very happy to have such a reliable and professional plumber that we know we can count on.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Connunicaroom was great, service technician was punctual, and let us know status throughout. They…read morehad to refer us to a well specialist as the project was more well related. we will abs use Plumbums again

Can't believe we are the only ones reviewing Macary here. We've had a second experience with them,…read moreand it went splendidly. We can't say enough about the quality of their work, their quick responses and prices that seem fair (and quoted up front without hidden fees) if not exactly inexpensive. Then again, who wants cheap shoddy work? We needed work on an outside hose connection, and we got Cory who was not just knowledgeable and thorough but who was also a really nice, informed and entertaining man. All on the plus side. We again have no hesitation about calling Macary for any of our plumbing needs, and we recommend their services. Really.

From the owner: We are a professional plumbing company that is big enough to handle any project but small enough to…read morecare about every customer. Our team is well trained to confidentially resolve any plumbing or drain related issue. We specialize in commercial, industrial, and residential service, repair, and installation. We are equipped with the latest technology, equipment, and tools in the trade to make our technicians some of the best in the business.

Excellent customer service...and fast! When I had no heat the tech was at my house within the hour…read moreand was able to fix my system immediately. I highly recommend TCC!

My furnace quit on a cold Ct. Sunday afternoon. I am a long time customer of Thomaston Comfort…read moreControl but the fast response from Jason, the on-call technician surprised even me. He solved my problem on the phone. He was very patient while I ran up and down stairs between the thermostat and the furnace. I am very fortunate to have them for my HVAC /oil company. They can be also commended for having a caring and competent employee like Jason.

Very fast response time to initial message. Scheduling was…read moreeasy and then on time. Great work, super nice guy. And he did some follow up to further resolve an outlier issue. Highly recommend. He deserves your business.

Worse plumber ever. Made up lies about me because I told the truth. First of all he was late &…read moredidn't have courtesy to call. Every area he worked in was cleaned & cleared special for him to work. Ge flooded & damaged kitchen.There were no doggie pee pads or anything in his way. There was a new package of dog supplies near the front door, NEW nothing dirty. He is lying about 3 other plumbers coming. Absolute lie. I received several quotes but only had him come & now have to hire a good, honest, person to clean up his mess. I had a plumbing leak on second floor& things are tore up which i explained thing ls were a mess. Nothing was in his way to perform work. It is not garbage but boxes of things needing moved as upper floor & ceiling is tore up for major leak repairs. We are also downsizing & many boxes are going to goodwill. I explained all this to him. Just because he's a terrible businessman that can't be on time,lied about having parts & did poor repairs is no reason to act vindictive like a 2 year old & try to besmerch me. His attack proves he lacks temperament to provide service to his customers. What I showed him extra was additional work I would need after leak & damage is repaired. It only took a couple minutes & it would have been future work for him had he been any good. I got very little for what I paid. He didn't bring or replace part I called about. He didn't even have a bank account to send money to. What kind of business has no bank account? He did seem desperate for work having to come so far out of his area for work & not having dependable transportation. A simple call back from him could have resolved issues but that was too much to expect due to his character. Maybe he'll learn & mature by his mistakes so he builds a reputable business.

Does not pull a permit for inspection with the city and when I went to sell my house they claimed…read morethey would do it and they did not. They actually lied that they did contact the city. They stopped answering our calls and we had to go to the city to see if an inspection was scheduled. It was not so they blatantly lied and I had to pay an independent contracted to inspect the system to be able to sell my house.

Chase Mechanical installed my new bathtub incorrectly and with the wrong trim finish (Later, Chase…read moredemanded I pay an extra $150 for labor to install the correct trim even though I did not make the ordering mistake). Weeks passed with no contact or effort to resolve other issues with their work. Later, I was told, "I forgot about you for a few weeks." When I was finally contacted, I received a text message asking that the remaining balance, which amounted to less than 25% of the total bill, be paid. I responded that I would settle with them WHEN ALL of the work was done. The plumber complained to the general contractor and, subsequently, I received a phone call from him blasting me that I was "holding the [plumber's] money "hostage!" After the final issues were addressed, I ended up paying Chase's price PLUS $75 for someone else's ordering mistake (just to show good faith). Regarding this company and my experience, I would have to say that I would NOT hire them again due to a consistent lack of communication from beginning to end on the job (billing, job specs, etc.), not handling issues in a timely manner, displaying a "blame the customer" first attitude when issues arose, etc. Tim Bristol, CT

Were available within 2 days for a small job (replace a cutoff valve and reinstall a toilet after…read moreflooring work. Did a fine job, checked for leaks, all was good until we received the bill. More than $600 for less than 1 hour's work. Would not recommend unless you can't find anyone else.

Quote went up when they got here. The person I spoke with over the phone even called and double…read morechecked for me. They need to sort out what they tell people before they get to the appointment. I was out $75 because the quote was so high and that was the cost of the visit.