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    Clancy Relocation & Logistics

    4.1 (41 reviews)
    Open Open 24 hours

    Services - Clancy Relocation & Logistics

    In-state moving

    International moving

    Out-of-state moving

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    Clancy says United's fault. United says Clancy fault. had Seamus come out twice to give me an estimate. When the movers showed up, the main moving guy (who kept asking me how to spell things for his log sheet) complained to me the entire time that I was not charged enough, there was more than he was told, etc. It was exactly what was on the sheet that Seamus wrote down. It made me extremely uncomfortable. I'm sure he was trying to pressure me to giive him money - and more than just the tip. He was creepy. I reported this to Todd and Seamus. I had an $800 litter robot and told them please wrap this very carefully and box it because it is brand new, fragile and expensive. It arrived only wrapped in a blanket and completely crushed and broken. All because this guy was angry at the quote Seamus gave me. Seamus assured me that I did not need the additional insurance because Clancy did not want their reputation ruined and always paid to replace items anyway. I was very clear on the insurance coverage but was told I did NOT NEED IT!! Of course, when I reported the item, sent in photos they immediately said it was United's problem. I asked Todd for information on how to escalate it and never heard back. The United guys who unloaded me were even stunned how poorly Clancy packed the litter robot. Maybe I just got a really bad moving crew from Clancy but this was not a good moving experience. I used United because of their reputation but Clancy was an unexpected disappointment.

    Crushed and contents damaged.

    We paid over $14k to this company for an interstate move. They lost our desk (A DESK!? How does anyone lose a desk?), our office chair, a large basket, and FIVE boxes of our items, including a wardrobe carton (it's like four feet tall, how?). Save yourself and look elsewhere! They treated our belongings like trash. At delivery time their guys were using some strap to carry boxes, which crushed them. Boxes were upside down even though "up" clearly marked. Boxes marked "fragile" were crushed and some had holes punched through the boxes! When I tried to speak respectfully to their team, all I heard back was "we have been too busy" -- I said they should have told me that up front and not taken the job. They had no problem taking our money, but they refuse to make right about this. I paid $450 extra to have full value coverage. I informed them of these issues in August, I filed a claim in September. Their claim team refuses to respond (it's been over a month), and when they were originally responding, they refused to get timelines or explain their self-adjudication process. We have a very detailed claim in for over $8,600 worth of lost and damaged items and they won't respond. Reality is a lot of movers are scams, I have no idea if they paid people to write other positive reviews, but this move was horrible. Also, I have been trying to communicate with this company and sent dozens of emails to various people there. I told them three weeks ago if I don't hear any response I'm contacting BBB and posting this publicly. They didn't care (they didn't respond).

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    10 years ago

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    Terri O.

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    Review Highlights - Clancy Relocation & Logistics

    Craig and Robin were great on the administrative end, organized, thorough and calming from start to finish.

    Mentioned in 5 reviews

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    I'm never in need of a storage space. But this time I was…read more I decided to shop around online and since I've passed this place a few times I was like, ok, let me check if out! Went online, saw pricing info, reserved my space, and that's it! I ended up emailing and asking to see if I could move in sooner than the reserved date. Donna immediately responded, said to come on in during their working hours and that's what we did! It was so easy. We walked in, she pulled up my reservation. Signed the contract. Was even able to purchase a lock through them. So easy. Unfortunately the unit we got ended up having a little damage from the previous renter that hadn't informed All Storage. After moving our things in, we realized it and immediately informed Donna. Let me TELL you. She immediately jumped on the phone to get her repair man to take care of it right away. It turns out because of the holidays things got a little delayed. She made sure to keep me up to date with everything even when things were delayed. Not only that, she went out of her way to make sure we got taken care of. Donna has been exceptional. She went over, above and beyond with her customer service skills. Obviously I needed to store my things either way. But there's nothing like finding people that care, communicate, are kind and go overboard for you. Especially during these times, kindness goes such a long way. Thank you Donna and All Storage! You all are great!

    From the owner: At this facility, you'll have access to your storage unit seven days a week, from 6 am to 11 pm. We…read morehave the right unit for you. If you're in need of 24-hour access, see a storage associate in our office for details.

    Putnam Self Storage

    Putnam Self Storage

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    I would give this place ZERO STARS if I could. You only know how good a place is once you have an…read moreissue. How they resolve it means everything! I've live in the area for 17 years and I'm also a business owner (so I can appreciate the value of a client). I currently rent a unit (and have rented in the past from them). I've never had any issues paying my rent. Over the past 10 or so weeks I've been traveling in and out of town and have neglected some of my obligations (I currently owe them ONE month rent $290.00). I called the place and spoke to Kelly (who is always pleasant), advised her of the situation, then asked if they double locked my unit (which they advised me that they had). I told her I would pay her on Friday (that is when I will be back) and asked if she would remove their lock because one of my guys needed to pick something up. She asked (I guess her boss) and he said no. I asked if I could speak with him, he picked up the phone; I was in the middle of explaining the situation when he interrupted me and started talking over me. I let him speak (it's the professional thing to do) and when he was finished I started speaking again, asked his last name so I could address him properly. He refused to give it to me, told me I didn't need it. Of course, he interrupted me again, told me it was my problem and he wasn't unlocking the unit until I paid him. He basically made me feel like a thief, like I was going to skip out without paying him his money. When I tried to tell him that he was making me feel like I was trying to steal from him, he again cut me off and told me I was wrong (I don't know how he could possibly tell me how I am feeling). After again letting him finish his rant, I again tried speaking. Again I was cut off and told too F***ING bad. I then reminded him that I was his client and didn't appreciate the way he was speaking to me, using foul language, raising his voice to me and making me feel like a thief. I told him that since he didn't have any respect for his clients, I didn't need to be one and that I would move my stuff out by the end of the month. He then told me to get my F***ING STUFF OUT and hung up in my face. I would say, if you can avoid doing business with Putnam Self Storage, RUN LIKE YOU ARE ON FIRE!!!

    Two Brothers Moving

    Two Brothers Moving

    (62 reviews)

    The 4 person crew who helped me with a complicated three part move did a most excellent job…read more Great attitude, skill and well organized. I highly recommend Two Brothers Moving!

    Moving day can be stressful and not having a well planned estimate will cause issues…read more We were quoted $1,300 - $1500 for two men and a half day. We were asked to send pictures of all our items so they can fine-tune the estimate and make sure they are properly prepared to meet the customers' needs. We followed their request and sent pictures of EVERY item to be moved. Subsequent to sending the pictures the estimator said that after reviewing the photos he would like to add an additional man and increase the time based on his review of the photos. Their proposal was increased slightly ($1,500 - $1,700) (we had no issues with the request), and we awaited their arrival on moving day. Moving day came the workers on the truck were very nice. However mid-way through moving things went south fast. The workers broke an expensive glass bar cart and called to inform their home office. The original estimator then called to say we had more stuff than anticipated and the truck was full. The stuff was exactly what was in the one dozen photos sent two weeks prior to the move. These photos contained all the furniture and all of boxes that we had packed for the move. He then proceeded to state that we "didn't inform them there were boxes to move" (a complete lie). We calmly said two of the pictures sent to you (which the workers on site actually had on their cell phones) have a stack of boxes in the family room and another from the garage. He said well, "people move their boxes themselves sometimes'". Our response was simply questioning why we would have sent the pictures, at their request, if we intended to move them on our own. After arriving at 11:05 and deciding they were done at 5:30 sharp, the movers left over 20% of the remaining contents. They said they needed to move what they have in the truck and "they would come back the next day", but we would be getting another quote for the remaining move. When I questioned the additional quote the gentleman from the home office then revised it talk track to say he would not be able to insure he could come back tomorrow (Saturday, knowing the house was being sold) and stated and he would do it in 3 days (past the date of the house being sold) but the quote had to be signed to get on a possible schedule. He carried on saying "couldn't disrupt his clients already on tomorrows schedule". I guess its OK to disrupt a client by leaving 20% of the job behind. His quote for completing the move arrived the next day and the move would now be almost double the original price! Needless to say we quickly found an honest and reputable company for less than 1/2 of the additional quote from Two Movers. Two days later they sent a final bill for $800.00 more than his revised estimate, bringing the total moving cost to more than twice their original estimated when added to the additional mover we had to hire. We informed them of their error in number of hours billed, and reminded them they didn't complete the job, and that they broke the bar cart. Their response was that the bar cart isn't covered as they were not specifically informed of it in the move list, but they would give me $50.00 for it even though it was included in the pictures we had sent which prompted them to increase the original estimate. They said any items not specifically "written" on the contact were not their liability! The reality is they received pictures of all the items being moved, they double checked those photos well enough to increase the estimate to include an additional man. While we hope for a fair resolution that accurately accounts for actual hours worked and the damage to the property they caused, we have so far not heard back from them revising their billing or received any apology for the distasteful experience Update : The owner called apologized for the stress and miscommunications and we settled on a fair amount for the work they did The owner was very nice and concerned about our experience and perception of his office staff because it's not what the majority of his customers experience according to him My advice ask a lot of questions and list as many of your bigger or more expensive/delicate items upfront so you can openly discuss how they will be handled. Ask about travel timing billing and supplemental insurance for your property

    Clancy Relocation & Logistics - movers - Updated August 2026

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