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    Clancy Relocation & Logistics

    4.1 (41 reviews)
    Open Open 24 hours

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    Clancy says United's fault. United says Clancy fault. had Seamus come out twice to give me an estimate. When the movers showed up, the main moving guy (who kept asking me how to spell things for his log sheet) complained to me the entire time that I was not charged enough, there was more than he was told, etc. It was exactly what was on the sheet that Seamus wrote down. It made me extremely uncomfortable. I'm sure he was trying to pressure me to giive him money - and more than just the tip. He was creepy. I reported this to Todd and Seamus. I had an $800 litter robot and told them please wrap this very carefully and box it because it is brand new, fragile and expensive. It arrived only wrapped in a blanket and completely crushed and broken. All because this guy was angry at the quote Seamus gave me. Seamus assured me that I did not need the additional insurance because Clancy did not want their reputation ruined and always paid to replace items anyway. I was very clear on the insurance coverage but was told I did NOT NEED IT!! Of course, when I reported the item, sent in photos they immediately said it was United's problem. I asked Todd for information on how to escalate it and never heard back. The United guys who unloaded me were even stunned how poorly Clancy packed the litter robot. Maybe I just got a really bad moving crew from Clancy but this was not a good moving experience. I used United because of their reputation but Clancy was an unexpected disappointment.

    Crushed and contents damaged.

    We paid over $14k to this company for an interstate move. They lost our desk (A DESK!? How does anyone lose a desk?), our office chair, a large basket, and FIVE boxes of our items, including a wardrobe carton (it's like four feet tall, how?). Save yourself and look elsewhere! They treated our belongings like trash. At delivery time their guys were using some strap to carry boxes, which crushed them. Boxes were upside down even though "up" clearly marked. Boxes marked "fragile" were crushed and some had holes punched through the boxes! When I tried to speak respectfully to their team, all I heard back was "we have been too busy" -- I said they should have told me that up front and not taken the job. They had no problem taking our money, but they refuse to make right about this. I paid $450 extra to have full value coverage. I informed them of these issues in August, I filed a claim in September. Their claim team refuses to respond (it's been over a month), and when they were originally responding, they refused to get timelines or explain their self-adjudication process. We have a very detailed claim in for over $8,600 worth of lost and damaged items and they won't respond. Reality is a lot of movers are scams, I have no idea if they paid people to write other positive reviews, but this move was horrible. Also, I have been trying to communicate with this company and sent dozens of emails to various people there. I told them three weeks ago if I don't hear any response I'm contacting BBB and posting this publicly. They didn't care (they didn't respond).

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    10 years ago

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    Terri O.

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    Review Highlights - Clancy Relocation & Logistics

    Kevin and Jennifer were wonderful from the start and Ricardo and his team were flawless.

    Mentioned in 5 reviews

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    Two Brothers Moving

    Two Brothers Moving

    (62 reviews)

    The 4 person crew who helped me with a complicated three part move did a most excellent job…read more Great attitude, skill and well organized. I highly recommend Two Brothers Moving!

    Moving day can be stressful and not having a well planned estimate will cause issues…read more We were quoted $1,300 - $1500 for two men and a half day. We were asked to send pictures of all our items so they can fine-tune the estimate and make sure they are properly prepared to meet the customers' needs. We followed their request and sent pictures of EVERY item to be moved. Subsequent to sending the pictures the estimator said that after reviewing the photos he would like to add an additional man and increase the time based on his review of the photos. Their proposal was increased slightly ($1,500 - $1,700) (we had no issues with the request), and we awaited their arrival on moving day. Moving day came the workers on the truck were very nice. However mid-way through moving things went south fast. The workers broke an expensive glass bar cart and called to inform their home office. The original estimator then called to say we had more stuff than anticipated and the truck was full. The stuff was exactly what was in the one dozen photos sent two weeks prior to the move. These photos contained all the furniture and all of boxes that we had packed for the move. He then proceeded to state that we "didn't inform them there were boxes to move" (a complete lie). We calmly said two of the pictures sent to you (which the workers on site actually had on their cell phones) have a stack of boxes in the family room and another from the garage. He said well, "people move their boxes themselves sometimes'". Our response was simply questioning why we would have sent the pictures, at their request, if we intended to move them on our own. After arriving at 11:05 and deciding they were done at 5:30 sharp, the movers left over 20% of the remaining contents. They said they needed to move what they have in the truck and "they would come back the next day", but we would be getting another quote for the remaining move. When I questioned the additional quote the gentleman from the home office then revised it talk track to say he would not be able to insure he could come back tomorrow (Saturday, knowing the house was being sold) and stated and he would do it in 3 days (past the date of the house being sold) but the quote had to be signed to get on a possible schedule. He carried on saying "couldn't disrupt his clients already on tomorrows schedule". I guess its OK to disrupt a client by leaving 20% of the job behind. His quote for completing the move arrived the next day and the move would now be almost double the original price! Needless to say we quickly found an honest and reputable company for less than 1/2 of the additional quote from Two Movers. Two days later they sent a final bill for $800.00 more than his revised estimate, bringing the total moving cost to more than twice their original estimated when added to the additional mover we had to hire. We informed them of their error in number of hours billed, and reminded them they didn't complete the job, and that they broke the bar cart. Their response was that the bar cart isn't covered as they were not specifically informed of it in the move list, but they would give me $50.00 for it even though it was included in the pictures we had sent which prompted them to increase the original estimate. They said any items not specifically "written" on the contact were not their liability! The reality is they received pictures of all the items being moved, they double checked those photos well enough to increase the estimate to include an additional man. While we hope for a fair resolution that accurately accounts for actual hours worked and the damage to the property they caused, we have so far not heard back from them revising their billing or received any apology for the distasteful experience Update : The owner called apologized for the stress and miscommunications and we settled on a fair amount for the work they did The owner was very nice and concerned about our experience and perception of his office staff because it's not what the majority of his customers experience according to him My advice ask a lot of questions and list as many of your bigger or more expensive/delicate items upfront so you can openly discuss how they will be handled. Ask about travel timing billing and supplemental insurance for your property

    College Hunks Hauling Junk & Moving - Danbury

    College Hunks Hauling Junk & Moving - Danbury

    (34 reviews)

    Bravo College Hunks! We used the same 3 guys on 4/9 for…read morepick up and 4/10 for delivery of our furniture. They kept it on the truck overnight. They were courteous, caring, professional, accommodating, and spot on time. Definitely a great price and value for your money. We highly recommend College Hunks from Danbury! Fran and Mike Boemio Somers, NY

    This company is either a scam or just completely incompetent, and I'm genuinely not sure which…read more They caused thousands of dollars of damages to both our items and our properties. The Claims department has not responded to my emails for 13 days. Various other members of the company keep apologizing, but nothing gets done. Here is the list I sent to Claims back on February 24th, when they essentially ghosted me: * Two glass lamp shades - broken beyond repair and need to be replaced * Both bar cart glass surfaces - one shattered and one scratched, both need to be custom cut and replaced * An irreplacable antique desk - need a custom woodworker to fix the parts that were knocked off, and one part of the desk that would need reattaching is missing * Antique wood coffee table - inner wood broken all the way through, not only bad for the desk but very dangerous for our child * Child's lampshade - not expensive, but super bummer * Queen-size bed headboard - broken * Queen-size bed frame overall - shudders every time we lay on it; will need to be completely replaced; was completely solid and sound before the move * Six or so plants stacked on top of one another in a box - plants all broken and dying * Decorative vase - top broken * Night stand drawer handle - pulled off completely * Shelf in cedar chest - broken * Missing parts from 3 metal baby gates - baby gates will need to be replaced completely because they don't work without these parts (this has been a BIG problem for the safety of my child) * Bracelet - broken and needs replacing * Metal baseball bat - dented beyond use * Broken crystal - expensive, not fixable * Massive gouges in newly painted walls - need to be compensated so we can get painters and maybe another worker back in to fix the extremely large dents all up and down our hallways * Mud tracked through departure house, midpoint house and new house carpets - would love to be compensated so we can get a cleaner in * Fully packed boxes as well as lots of hanging items and some things in drawers left back the old house, which was a huge hassle; we would like to be compensated for our time and effort having to deal with another moving round we had to do on our own after we paid you to move our items and it wasn't completed; I spoke to Rob and he offered to have them come back and get it, but, frankly, I didn't trust the company enough to not break more thinks, so then he offered us $250, which I found insanely low and shocking given how terrible our experience with College Hunks has been. I grudgingly accepted it but it has yet to be sent over. I would like to be compensated an additional amount, given the circumstances and neglectful service we received from College Hunks. * They also threw our toothbrushes in, unwrapped, with a USED TOILET BRUSH. Absolutely disgusting. There were also many boxes where they just threw things in wet and unpacked, and so everything was slimy those boxes and had to be washed or thrown away. This is thousands of dollars of damages. To add insult to injury, we were also quoted nearly $3000 less than we ended up paying. Mike was fabulous and Lewin and Cam were also excellent. The other guys were also really nice. I don't blame them, but rather the company itself, which clearly has an issue with training and takes no accountability. Avoid this company at all costs. An update on March 4th: They have offered $650 for destroying literally thousands of dollars of our property, with no itemization of how they arrived at that figure, "as a gesture of goodwill." ETA: I have now learned that there is literally no way to get in touch with the Danbury location directly. The number listed on their website and social media presence is a call center, as confirmed by the call center itself, and there is no other way to contact corporate, either. The Claims department is supposedly a part of the franchise, but the Danbury people I've spoken with say it's through "corporate," which I have no way of reaching. This is bureaucracy at its most Kafkaesque, or else it's an actual grift.

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (257 reviews)

    I hired All My Sons to do a one-mile move of a really tall and heavy washer/dryer combo tower from…read morea first-floor condo to the basement of a house. I called the day before we needed to move it, and got lucky that they had a cancelation and could squeeze us in with 1 days notice. The unit was heavy and awkward and had to go down some steep stairs into a basement. The movers handled the job professionally and got the machine into the basement with no damage to the machine, the house, or themselves. That was quite an accomplishment!!! If I had one concern about All My Sons it's their failure to clearly communicate pricing and liability limitations. I was told that their minimum charge is 2 hours. It's actually 2 hours plus travel time. And, I wasn't told that their liability limitation is 60 cents per pound. That would have come out to $240 for a $1500 appliance -- definitely not enough to replace the appliance if something had happened. I might not have hired All My Sons if I'd seen this. We got lucky.

    After a pleasant initial intake call, I decided not to use thaea movers. It was a price change…read moreafter I left a credit card deposit. All seemed fine when Chris said he understood. Today I get an email confirming my move and the $100 deposit. I was very clear about not moving forward so don't understand why this occurred. When I called back Santos said he would refund the deposit and cancel the booking. But I wouldnt truat this company now.

    Clancy Relocation & Logistics - movers - Updated May 2026

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