1. Claim Support 24/7

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Santa Ana, CA

Claim Support 24/7

5.0 (5 reviews)
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7 months ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

Great support and knowledge on claims not to mation they'r dedication for their customers.

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Avner Gat - Your favourite Radio Broadcasters LOVE Avner Gat Inc

Avner Gat

(337 reviews)

Woodland Hills

We hired Craig Yorizane of Avner Gat, Inc. after our home was badly damaged in the January 2025…read moreEaton Fire. The damage was extensive: structural issues, asbestos and lead contamination, and a destroyed yard wall. Our insurance company has repeatedly undervalued the claim. Craig's background as a former insurance company adjuster made a real difference. He understands how carriers evaluate and negotiate claims, and he uses that knowledge well. What stood out most was his temperament. He's level-headed and patient, and he never lets things get emotional. He simply documents where the insurer got it wrong and holds them to the law. His persistence paid off. We've secured the funding to remove the lead and asbestos as well as bring our roof and HVAC back to pre-loss condition with more to come. If you're facing a difficult property claim, especially after a fire, we strongly recommend Craig. He's clear, strategic, and effective.

We contacted Avner Gat after our home suffered significant water damage. Initially, we tried to…read morenavigate the insurance claim process on our own, but we quickly realized how difficult and frustrating it was to get anywhere. From the moment we called Avner Gat, everything changed. They stepped in as our advocate and immediately began moving the claim forward. Craig Yorizane took the time to explain the entire process, set realistic expectations, and guide us through every step. Craig worked incredibly hard and was thoughtful and strategic in handling our claim. He anticipated potential setbacks before they happened and was prepared to address them. When delays required our temporary housing to be extended several times, Craig stayed on top of everything and made sure we were taken care of. He consistently went above and beyond for us. What stood out most was that we genuinely felt Craig was looking out for our best interests. He was knowledgeable, responsive, honest, and professional throughout an extremely stressful situation. The insurance claim process can feel overwhelming and, at times, as though it is designed to wear you down. Having Craig and the team at Avner Gat in our corner made an enormous difference. They made the process manageable, and most importantly, we never felt like we were facing it alone. Craig Yorizane is an exceptional professional and someone we came to trust completely. We are incredibly grateful for everything he did for us and recommend Craig and Avner Gat without reservation.

Restoration 1 of Irvine - Restoration 1 of Irvine van equipped and ready to serve.
 https://www.restoration1.com/irvine/

Restoration 1 of Irvine

(82 reviews)

We used Restoration 1 of Irvine for damage mitigation from a slab leak in our home…read more I initially called a few companies, & Restoration 1 was the most responsive with communications--that's a good sign. Janny provided excellent, clear, accurate communications, quotes, etc. Restoration 1 started the mitigation process very promptly, given that we're working against the clock when it comes to water damage & possible mold. The crew, including Efren & Roberto, were quick, courteous, knowledgeable, & effective. They too kept us posted with text messages regarding visit days/times & scope of work each day. The mitigation & demolition (tearing up floors, cutting drywall & baseboards, drying, dehumidifying, disinfecting, etc.) took several days overall, so we had to coordinate several visits. I don't think the work could have gone any faster than it did, given the scope. The price was reasonable, as confirmed by an independent contractor whom we're hiring for some other home remodeling work. Janny was also responsive & helpful when our homeowners insurance company contacted Restoration 1 for detailed quotes & work scopes for the mitigation process & the reconstruction process. We have a Restoration 1 quote in hand for reconstruction, but I can't review that yet, because we're going to have our home repiped before we rebuild. I can only report that the reconstruction quote looks accurate & is priced fairly (again, per our independent contractor's review). Thank you

JUNE 4TH, 2026 NOTE: Detailed update about Restoration1's untrustworthy communication…read more Their public response below just proves my point. So, this is what to look out for, and the receipts to prove it: 1. TWIST FACTS/CHANGE NARRATIVE: - 6/1 "At no point did our team request that you provide materials..." - 5/21 "Please feel free to forward over the hygienist report and any other information necessary to help generate the remediation estimate." (They did indeed ask for materials but are now saying they didn't.) ___ 2. DEFLECT/IGNORE THE ISSUE RAISED -Dana "I've sent 3 emails to your 1 email..." -Janny "...if you are unwilling to provide results..." -Dana "I'm not unwilling. You just never asked. Why did it take this long to tell me that?" (My issue is their lack of communication, but she deflects to a story about me refusing asbestos testing, when in fact that conversation never happened.) ___ 3. DELAYED COMMUNICATION/NON-RESPONSIVE -- 5/21 Janny: "Please feel free to forward over the hygienist report...". --5/21 Dana:" They're attached, along with link to a few pics." (NO response) --5/27 Dana: "Please get it back to me...at your earliest opportunity." (NO response) --6/1 Dana: "Janny, are you getting my messages?" (NO response) --6/1 Dana (via Yelp): "...the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1." --6/4 Janny Yelp response "When you contacted our office approximately 1 week later" (2 weeks--not 1--and 5 emails/messages later, I finally get a response) ___ 4. CONTRADICT THEMSELVES --Janny: "You expressed to us on May 22nd that you did not want to proceed with testing" --Then her review says "Following the intial appointment [May 22nd] our office...left you a VM. Unfortunately we were unable to connect" (Here she says we talked, but her review contradicts her own statement) ___ 5. MISINFORMED, ARGUMENTATIVE, AND ACCUSATORY LANGUAGE --Misinformed/Accusatory: "You expressed to us that you didn't want to proceed with testing your property" --Accusatory/Argumentative: "If you are unwilling to provide results...we cannot proceed to assist any further" (Janny's tone is starkly different from most vendors'. They'd likely pose as a question--"Are you willing to" "I believe you expressed", --not an accusation.) Because of this, I'm changing my 2-star review to 1 star. But to be fair, this is just my experience. They do have great reviews, so you may have a better experience (if you decide to use them). Below is the original rating before this update: ____________________________________________________________ 6/3/2026 This is the email that I sent to Restoration1: "Hi Janny, I've sent 3 emails to your 1 email. And your 1 email was asking for materials I already provided. I was so impressed with your estimator's expertise and willingness to answer all of my questions that I likely wanted to use Restoration1, but the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1. The estimator came out May 21st. It's June 1st. Can you tell me what's going on with my estimate?" Their utter lack of follow-through was incredibly frustrating because I was super impressed with the estimator's professionalism, friendliness, and expertise. 1. The estimator came out May 27. 2. After a week I reached out. 2. Janny responded by asking for docs I already sent 3. I gave it to her again. 4. Then crickets... 6. I emailed a 3rd time for updates. No response. 7. I emailed again + messaged on Yelp 8. They finally responded saying I had refused asbestos testing, which they require. 9. I said I never refused because nobody informed me until 3 weeks in. So they asked for docs already provided (why ask for docs if asbestos was an issue?), did nothing for 3 weeks, said I refused asbestos testing, which wasn't true, and that I would've agreed to do the testing had I been informed, Janny's response was judgmental and rude. And the overall communication--or lack thereof--I received from Janny was misinformed, argumentative, accusatory, and rude. Had they told me about the asbestos testing requirement I would have complied. But, if my experience thus far was any indication of how it would be working with them, I decided to pass. I think I saved myself a lot of headache. Buyer beware.

JPA Adjusters - Have you sustained water, fire, vandalism loss? Give us a call immediately at JPA Adjusters at 877-377-6572.

JPA Adjusters

(41 reviews)

I had a great experience with Vincent Granados and highly recommend speaking with him…read more After my home was flooded from a burst water line, I had a lot of questions about what my responsibilities were versus my HOA's under the CC&Rs. He took the time to carefully review my governing documents with me and explain everything in a way that was easy to understand. I did not feel rushed, and he patiently answered all of my questions during a consultation that he provided. What impressed me most was that he wasn't trying to pressure me into hiring him. Instead, he genuinely wanted to help me understand my situation. He even offered to review mitigation estimates to make sure the scope of work was appropriate. It's rare to find someone who is both knowledgeable and willing to help without expecting anything in return. If I ever need a public adjuster in the future, he will absolutely be the first person I call. Thank you Vincent for your professionalism, honesty, and generosity with your time!

I highly recommend JPA Adjusters to fight and deal for you. They are efficient, helpful,…read moreprofessional and very knowledgeable. They delivered what they promised. I had a water leak, and it affected the first floor of our home. We were in the hotel for three months. The insurance was rushing the fix and was sending different companies without informing us what the plan. Our neighbor recommended JPA Adjusters. They dealt with our insurance and took the stress from us. They were able to negotiate what we requested. Thank you, JPA team!!!

Razavi Law Group | Santa Ana Personal Injury & Accident Lawyers

Razavi Law Group | Santa Ana Personal Injury & Accident Lawyers

(253 reviews)

The Razavi Law group is an amazing law group to work with. From day one, Gabe, was completely…read morehonest about the challenges we faced and never made empty promises. Throughout the entire process, he communicated clearly, returned my calls promptly, and showed genuine care for my situation. I cannot thank Gabe and his team enough for the continued kindness they shared with me during a very difficult time in my life.

I had a great experience with Razavi Law Group and especially with Attorney Faheem Tukhi, who…read morehelped me through my employment case. From the very beginning, the law firm reached out to me quickly and made me feel like my case was being taken seriously. Faheem was extremely attentive, professional, and informative throughout the entire process. He took the time to walk me through each step, explain everything clearly, answer my questions, and make sure I was updated every step of the way. I always felt supported and knew what to expect. I was very pleased with the settlement Faheem was able to help me achieve, and I truly appreciate all of his hard work and dedication to my case. Going through an employment dispute can be stressful, but having Faheem in my corner made the process much easier. I would absolutely recommend Razavi Law Group and Attorney Faheem to anyone dealing with an employment-related issue or who feels they are struggling with their employer. Thank you, Faheem, and the entire Razavi Law Group team, for all of your help!

Claim Support 24/7 - publicadjusters - Updated October 2026

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