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    Civic Stop

    3.0 (1 review)
    InexpensiveConvenience Stores

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    15 years ago

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    CVS Pharmacy

    CVS Pharmacy

    (2 reviews)

    I usually don't post stuff like this but I have to do this one. I've never heard of a pharmacy…read moreholding a prescription hostage, but CVS Pharmacy in Houma is doing it now. I've been back and fourth to the location because their computer system is off and they put stuff back in stock, or forgot a prescription. This last time, they told me that my sugar medicine was out of stock and had to be ordered and would take another day or so (keep in mind that I've already made 2 different trips to the store to get these scripts and have been out of my sugar meds for two days already). They stated that they can transfer it to another CVS store so I could get it, but no store within 30 miles had it. I told them to not order it and that I'd be moving to another pharmacy. When my new pharmacy called CVS to transfer everything (within 2 hours of me being in the CVS drive through) CVS stated that they could not transfer my sugar medicine because they had it on order and would have to wait until it arrived at the store (THEY CAN TRANSFER TO ANOTHER CVS PHARMACY BUT NOT TO A COMPETITOR????). I called CVS corporate customer service and they were going to transfer it to another CVS store so the other store could transfer it to my pharmacy. Corporate ended up giving me the number to the CVS distribution pharmacy and said they could transfer my prescription. NOPE!!!! When my pharmacy called, they were told they don't transfer scripts. I called the CVS distribution pharmacy, and all of a sudden they are calling the local store to have them release the prescription. I'm transferring to a mom and pop pharmacy so I can get some actual customer service because CVS forgot about service and concentrates on money. @CVS Pharmacy long on receipts but short on service.

    Worst Pharmacy I have ever encountered. Unfriendly,…read moreunhelpful, and overall incompetent. Not sure how they stay in business. Did business here for 6 months and it was extremely frustrating every time. Finally transferred my rxs to a different pharmacy.

    Civic Stop - convenience - Updated May 2026

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