My car key was lost and I was quoted by the dealer a pricey amount and a two week wait so I came to…read moreYelp for help. No more than 60 minutes after messaging and a phone call, Hillel was at my house making my key. He was professional and considerate of my needs and less expensive than the dealer who quote much more for one key.

Very responsive and clear communication when asking for a quote. Was by far the best price and…read moreservice was prompt and courteous. Would 100% recommend them.

Incredible service! We called at 3:00 pm and he was here as soon as he could (30 minutes driving…read morefrom Hamburg). We were locked out of our bedroom (cheap doorknob....). The young gentleman was beyond kind and efficient (in and out in around five minutes)! He offered helpful suggestions and made sure to let us know this happens often! A little cutie too if he was my grandson I would kiss him right on his cheek!

Fast, friendly, and very competent! I would recommend them to anyone ! I needed to have a key made…read morefor my Suburu after losing my spare. It the owner got back to me right away and made an appointment for the next day. The entire transaction was done within 10 minutes.

Very quick response... came to my house jiggled the door which unstuck the lock... simple fix I…read moredidn't discover. Service call charge? NO CHARGE THANKS MUCH

Was told he could maybe be there around 4, could be earlier or later. Would call hours before…read moreexpected arrival. Waited all day! Never called! Never showed up!

Great help when you need them! One call and 5 minutes to get the trailer hitch offread more

Quick and easy. I had broken a key in my safe's lock and needed my social security card, inside, to…read morestart a new job. I was able to get the safe opened by ABC in minutes.

Great guy. Fast service. Fair and honest pricing. If you are in the Alden area, this is the guy you…read morewant!

An actual lifesaver. He just left my place only a little while ago and i cannot recommend him…read moreenough! I called him earlier today and within 15 minutes he was in front the the driveway and ready to make me a new key. The whole process maybe took another 15 minutes. So much stress off my shoulder- I can drive again! I had called a few other places before him. Dealership couldn't get me in for an appointment for over a week, all the other locksmiths would either take about a week to get me a key or were charging $200 + for one key. No shame on those locksmiths, they're being paid for a niche profession and a skill that not many possess so I understand charging what they do. I'm a broke 22 year old so when I heard Bob's price I knew I had to go with him and I'm so happy I did!! $136 WITH tax which may seem like a lot but for the quality of service and in comparison to other businesses in the area was a real steal! Highly highly highly recommend him. Super friendly, funny, helpful, and knowledgeable as well. Thank you, Bob!!!

This is my go-to place for having keys made. Car keys, house keys, piano keys... wait--…read more No but seriously the people here are always courteous and professional, and while they take care of me quickly, they don't make me feel rushed when I'm trying to decide which designer key I want. Because really, who wants plain old silver house keys when you could have some with kittens and sunflowers on them?!

I was desperately searching for a few copies of my only key for a UTV. It seems the manufacturer is…read morelame and doesn't supply blanks to the dealerships, and the dealerships don't cut keys. They do, however recommend customers to the best lock and key service in western NY, Suburban Lock & Key Service. The skilled technician searched carefully for a match to my key, and was pretty sure he found one. It looked good to me, too. When I tried it, it was slightly different than the original, but it worked! That's all that matters to me, it worked! I'd recommend Suburban Lock & Key Service to anyone needing keys, but, even more than that, they have an extensive selection of safes and other security products that are worth examining. If you need to unlock it, or lock it up, go see Suburban Lock & Key Service.

Needed a new battery for my car key fob. I called to make sure they were open and that they could…read morechange the battery for this model. He said yes, absolutely. I popped over right then and was in and out in less than 10 minutes. The man who helped me was incredibly friendly and the whole process was very easy. I would absolutely go back here for other key needs. They also have a small parking lot so it makes it easy. I can't imagine that it gets very busy, so parking should always be pretty simple. The Englewood location is a nice one between Kenmore and Sheridan. So, relatively easy to get to if this is a neck of the woods that you frequent.

Dan go's the x-tra mile, takes the time to get the job done right. rekeyed my kwikset smartkey…read morelock that I messed up

Listed our project and received a response within a few hours. We discussed the parameters of the…read moreproject and decided to proceed with his company. Our appointment was for 9am and the CWJ Lock & Key van arrived a few minutes early. The gentleman was very pleasant and reviewed the items to be installed and the location for each. He immediately went to work. Before starting, he placed a cloth over the floor to protect it and contain the dirt and sawdust which we appreciated since the floors are brand new. There were some questions and a few adaptations that needed to be made but every situation and all alternatives were explained. A few items we didn't even think about were explained and decisions made. In all, 8 new locks were installed. Some were replacements, some were new installs and 1 was a unique and challenging situation. All were handled expertly. We expected the entire project to take 8 to 10 hours but it only took a little less than 5. In each area where work was done the area was cleaned and other than the new lock there was no sign that any work had ever been done. The work was done quickly and expertly. All needed keys were made on site. We expected the work to cost around $600 but the actual cost was just a little over $400. We are so happy that we selected CWJ Lock & Key for this project. They have proven to us that they are an efficient, professional, person able and extremely reasonable firm and we recommend them highly.

Chuck came and rekeyed the locks on my house. He was polite, made me extra copies of the keys and…read moregave me a very reasonable quote. I would absolutely use him again.