My car key was lost and I was quoted by the dealer a pricey amount and a two week wait so I came to…read moreYelp for help. No more than 60 minutes after messaging and a phone call, Hillel was at my house making my key. He was professional and considerate of my needs and less expensive than the dealer who quote much more for one key.

Security Lock installed year ago. Never received a back up key. When I started having issues with…read morethe lock, he refused to come and check it out and refused to give me the backup key. Now he just refuses to return my call and give me the back up key. Would never recommend.

Came quickly, timely, prepared. Very friendly and had no problems accommodating additional…read morerequests I made once he was at my house.

Fast, friendly, and very competent! I would recommend them to anyone ! I needed to have a key made…read morefor my Suburu after losing my spare. It the owner got back to me right away and made an appointment for the next day. The entire transaction was done within 10 minutes.

Simon Goodman was great very knowledgeable professional will definitely call when I'm in need &…read morewill recommend.

Very quick response... came to my house jiggled the door which unstuck the lock... simple fix I…read moredidn't discover. Service call charge? NO CHARGE THANKS MUCH

I was disappointed with my experience. I came in with my own key blanks because this shop doesn't…read morecarry the blanks I needed. They have the equipment to cut that type of key, but they refused simply because I didn't purchase the blanks from them. I understand businesses have the right to set their own policies, but turning away a paying customer for a service you're fully capable of providing seems shortsighted. If you don't sell the specific blanks a customer needs, refusing to cut them anyway doesn't make much sense. It left me feeling like they weren't interested in earning my business. It's awesome though that they are doing so well that they don't need my money.

ABC locksmith was so handy for me when I locked myself out of my home. I highly recommend!!!!read more

Great guy. Fast service. Fair and honest pricing. If you are in the Alden area, this is the guy you…read morewant!

I could not be happier with the service and communication from Bob's Lock and Key. I lost my only…read moreKey Fob to my car and Bob came out and hooked me up with a new key fob the same day. Programmed and ready for use when I came home. Thanks for the great Service at an affordable price.

This is my go-to place for having keys made. Car keys, house keys, piano keys... wait--…read more No but seriously the people here are always courteous and professional, and while they take care of me quickly, they don't make me feel rushed when I'm trying to decide which designer key I want. Because really, who wants plain old silver house keys when you could have some with kittens and sunflowers on them?!

I was desperately searching for a few copies of my only key for a UTV. It seems the manufacturer is…read morelame and doesn't supply blanks to the dealerships, and the dealerships don't cut keys. They do, however recommend customers to the best lock and key service in western NY, Suburban Lock & Key Service. The skilled technician searched carefully for a match to my key, and was pretty sure he found one. It looked good to me, too. When I tried it, it was slightly different than the original, but it worked! That's all that matters to me, it worked! I'd recommend Suburban Lock & Key Service to anyone needing keys, but, even more than that, they have an extensive selection of safes and other security products that are worth examining. If you need to unlock it, or lock it up, go see Suburban Lock & Key Service.

Needed a new key fob, dealerships price was ridiculously expensive, but Advance was so affordable &…read morethe service was prompt, professional & accommodating. I would highly recommend this business.

Needed a new battery for my car key fob. I called to make sure they were open and that they could…read morechange the battery for this model. He said yes, absolutely. I popped over right then and was in and out in less than 10 minutes. The man who helped me was incredibly friendly and the whole process was very easy. I would absolutely go back here for other key needs. They also have a small parking lot so it makes it easy. I can't imagine that it gets very busy, so parking should always be pretty simple. The Englewood location is a nice one between Kenmore and Sheridan. So, relatively easy to get to if this is a neck of the woods that you frequent.

Very easy experience. He was responsive over text and over the phone. Polite man who got the work…read moredone; in and out within about an hour. He replaced two deadbolts and door knobs and rekeyed and made new keys so that they were all the same. His price was competitive compared to another estimate I got. Recommending this family business!

Chuck came and rekeyed the locks on my house. He was polite, made me extra copies of the keys and…read moregave me a very reasonable quote. I would absolutely use him again.