Very quick response... came to my house jiggled the door which unstuck the lock... simple fix I…read moredidn't discover. Service call charge? NO CHARGE THANKS MUCH

Was told he could maybe be there around 4, could be earlier or later. Would call hours before…read moreexpected arrival. Waited all day! Never called! Never showed up!

Listed our project and received a response within a few hours. We discussed the parameters of the…read moreproject and decided to proceed with his company. Our appointment was for 9am and the CWJ Lock & Key van arrived a few minutes early. The gentleman was very pleasant and reviewed the items to be installed and the location for each. He immediately went to work. Before starting, he placed a cloth over the floor to protect it and contain the dirt and sawdust which we appreciated since the floors are brand new. There were some questions and a few adaptations that needed to be made but every situation and all alternatives were explained. A few items we didn't even think about were explained and decisions made. In all, 8 new locks were installed. Some were replacements, some were new installs and 1 was a unique and challenging situation. All were handled expertly. We expected the entire project to take 8 to 10 hours but it only took a little less than 5. In each area where work was done the area was cleaned and other than the new lock there was no sign that any work had ever been done. The work was done quickly and expertly. All needed keys were made on site. We expected the work to cost around $600 but the actual cost was just a little over $400. We are so happy that we selected CWJ Lock & Key for this project. They have proven to us that they are an efficient, professional, person able and extremely reasonable firm and we recommend them highly.

Chuck came and rekeyed the locks on my house. He was polite, made me extra copies of the keys and…read moregave me a very reasonable quote. I would absolutely use him again.

Incredible service! We called at 3:00 pm and he was here as soon as he could (30 minutes driving…read morefrom Hamburg). We were locked out of our bedroom (cheap doorknob....). The young gentleman was beyond kind and efficient (in and out in around five minutes)! He offered helpful suggestions and made sure to let us know this happens often! A little cutie too if he was my grandson I would kiss him right on his cheek!

Fast, friendly, and very competent! I would recommend them to anyone ! I needed to have a key made…read morefor my Suburu after losing my spare. It the owner got back to me right away and made an appointment for the next day. The entire transaction was done within 10 minutes.

Aaron was very knowledgeable and helped tremendously in a tough situation. He is highly experienced…read moreand he quickly responded to my calls. Very reliable and prices were fair.

I can't say they're bad locksmiths because they never showed up. I called at 11:30 and they said…read morethey'd be over in an hour. At 1:30 I called again and the receptionist said they were just finishing up a nearby job and would call and come by shortly. When 2:30 came without a locksmith or a call I contacted another guy to do the job. When I called Buffalo Mobile to let them know the guy tried to talk over me with some cock and bull story and I when I said "it's my turn to talk," he said "I don't care about you blah, blah, blah" at which point I hung up. If you like being ghosted and treated rudely, this is your company.....

horrible answering. Ive called several days multiple times throughout the day and I get the…read moreanswering service one first ring. Has not returned a call yet & I've been calling for 4 days now. Don't recommend doing business with anyone who lacks customer service.

The customer service is awesome. They usually have what I want. Great price. Nice selection of…read morecustom keys.

Needed a new battery for my car key fob. I called to make sure they were open and that they could…read morechange the battery for this model. He said yes, absolutely. I popped over right then and was in and out in less than 10 minutes. The man who helped me was incredibly friendly and the whole process was very easy. I would absolutely go back here for other key needs. They also have a small parking lot so it makes it easy. I can't imagine that it gets very busy, so parking should always be pretty simple. The Englewood location is a nice one between Kenmore and Sheridan. So, relatively easy to get to if this is a neck of the woods that you frequent.

Dan go's the x-tra mile, takes the time to get the job done right. rekeyed my kwikset smartkey…read morelock that I messed up

How many times has Big Mike come to my rescue?? countless! Old school locksmith work with a…read moresolution for every problem you can imagine! He's got a massive bank of knowledge. Make sure you let him share a story or two, you won't regret it!

The best. Big Mike says he's not big anymore - I disagree. He's mega great. He restored my antique…read morestorefront perfectly, with vintage locks that turn like butter. Reasonably priced, honest. He always answers, is always ready to help. Good storyteller too.

Gorenflo is an excellent locksmith service, I use them in many of the buildings I manage regionallyread more

Gorenflo's is the kind of place that reminds you why local, family-run businesses still matter. The…read morestaff? Super friendly--like "remember your name and ask how your day's going" friendly. The service? Fast, professional, and solid. Reliable, helpful, and always welcoming--can't recommend them enough.

Had trouble with my dead bolt/door handle on my outside door. Called Kevin to diagnose the problem…read moreand he came out in a timely fashion. Door handle/dead bolt needed replacing and the necessary adjustments to make the door close and lock perfectly. Great job Kevin! Wayne

Great service and very reliable. Turned up at my door at the exact scheduled time and carried out…read morethe job most efficiently.