As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

These guys were really incredible. My laptop is fairly old, but they managed to get it set up so…read morethat it's no longer necessary for me to get a new one right away. They kept me in constant communication and understanding throughout the entire process.

Sebastian is incredible! He was attentive, responsive, and fair! Fixed my computer (keyboard…read morereplacement) for $300 when Apple quoted me $1500!

I went to Sebastian for help because my mid-2020 Macbook Pro laptop had started really having…read moreissues with battery and the "Battery Service" notification had started to come on. To get it repaired by Apple would be about $500, and I'm a student on a budget. Sebastian said he could order the battery ahead of time so he could repair it in 1 day, and he repaired it in a matter of hours. Not only that, but he let me know if I had any issues I could follow up with him. His pricing is reasonable, he is clear and responds super fast to any messages or questions. I highly recommend him!

LBM replaced the cracked screen on my 5 year-old Mac Book Pro in…read moreMay 2025. Less than 10 months later the screen goes semi-dark and then fully dark after a few minutes of use. The technician diagnosed the problem as a defective screen and insinuates that I might have dropped the computer or spilled liquid on it ! How can a brand new screen go bad after 10 months unless it was a recycled or generic one yet charging brand name price ? Sorry to have tried to support a local business. It will be Apple a block away next time. David C

On May 21, 2025 Lincoln sent a technician to my home to hook up a newly purchased photo printer and…read moreto show me how to use a newly purchased CD player. The technician was unfamiliar with either device. The photo printer, as connected, smudged badly, which the technician said was the result of using the wrong paper. He managed to get the CD player working by attaching it to my phone charger. I left town for the holiday weekend. Service charge $300+ I returned from the holiday weekend and realized that the technician had taken my business printer off-line. I couldn't get it working and they were unable to resolve the problem over the phone so, on May 28, they sent the technician back to my apartment where he got the printer back on-line. Service charge $200+. I went out to lunch and, when I returned, I found that the printer was again off-line. I called and the issue was resolved by my unplugging the printer, waiting a few minutes, and plugging it back in. The unplugging technique, such as it was, would only last a few hours with the result that almost every time I needed to print or scan, I had to unplug, wait and re-plug. Additionally, the connection between the computer and printer had become very slow. I called again and requested that they send me a different technician who came on June 5. He put my printer back on line, did something that made the photo printer actually work, and was able to get the printer to respond more quickly when printing. Service charge $200+ June 6 the printer was again off-line. I called that morning and was told to "calm down." I'm done with Lincoln Business Machine.

These guys were great from the start. They helped set…read moreexpectations of what were possible and wasn't. I've gone to them for many phone related repairs and even a passion project of bringing back alive my original Google Pixel 1 phone.

Once again, GEEK SHOP to the rescue! This amazing, responsive local business will repair Mac and…read moreApple products that the Genius Bar tells you to replace. Just now saved a MacBook screen by reattaching the rubber gasket that came loose. I try to buy all my accessories from them too. Great work, reasonable prices, fast, nice... what more could you want?

Davall proved to be a tech guru and did a great job for us. On eBay, I sold a sophisticated…read moreenvelope printer that can print 30,000 postcards in one hour. But, installing it is a nightmare. Luckily, Davall jumped right in and figured out the printer, the driver and the software. His labor rate is very reasonable and he did not bill us for a trip charge.

Davall answered my request quickly, gave me a reasonable price quote, arrived on time and fixed the…read moreproblem. He was courteous, thorough and professional and I would not hesitate to use his services again in the future. it's good to know there are trustworthy people who can help with ever "updating" technology! Thanks Davall! Chris P.

Excellent service and super fast. The flight attendant…read morespilled soda on my laptop by accident and my keyboard died. LaptopMD helped me contain the issue and cleaned the laptop within 1 hr (I paid for rush order service). They even had a super cheap external keyboard to get me going. Highly recommended and very friendly staff!

My laptop was in bad condition. The hinges somehow got broken and I was unable to open or close the…read morelid. I actually had it secured in one position using duck tape. It was definitely In sorry shape. After shopping around I ended up at Laptop MD. Even though my laptop was in bad shape (pieces of plastic was coming off even as the guy was examining it), it wasn't a problem for them. In a couple days it was ready and it was like new! I fell in love with my laptop all over again. I will undoubtedly bring a few other devices in, as these folks are good and know what they're doing. Highly recommended.

Etamar and Yonatan were incredibly responsive to my requests and offered a great solution to my…read moreongoing wifi issues. We had a number of dead spots throughout our home and they had a relatively easy fix. From reaching out to them through ordering the equipment to installation was just one week. Etamar is efficient, polite and punctual and got everything done as promised. Everyone is thrilled and I recommend PointerTech without reservation. Thank you Etamar and Yonatan for everything!

I needed someone to re-vamp my home Wifi Network. Etamar came over right away and figured out the…read moreissue and fixed it incredibly quickly. He was very clear and very straightforward. I plan to hire him again to upgrade the whole system in the fall. Thanks!

For a year, all Windows 10 users have been getting nonstop warnings that Windows 10 service…read more(whatzit, anyway?) was ending soon. Then, six months ago, stronger warnings that my laptop was incompatible with Windows 11. So, when malware corrupted my SSD, I picked out a $1,900 Windows 11 laptop. But I still had made an appointment with a 5-star computer repair shop. I get there, he debunks all the lies, and installs a Windows 11 SSD in one hour for $250 cash. Very glad I did not cancel the appointment!

They found the problem on my HP laptop and they could fix it…read more Excellent customer service Very efficient I consider the price acceptable for the repair they did. Thanks Alphax Tech

Extremely kind and patient tech staff, quick to evaluate your Apple product issues and determine…read morebest path forward. I came in with issues in my AirPod pro 3s and the case battery Specific shout out to Angela who was very nice and helpful.

Great place; really professional and courteous tech staff, and reasonably priced hardware. I've…read morebought all of my MacBooks and desktops there for years. If you need service, they always explain what they're doing, and if you don't really need service, for example, if it's a dumb thing (like one time I just needed to air-dust my keyboard), they will likely solve the problem 1-2-3 and send you on your way without charge.

We are very happy with our choice to have our Internet and phone lines set up by Super -G…read moreIntelligence. They are friendly, professionals and are happy to answer questions. We will consider them for any future IT request! A+ Service

The service provided by Steve was outstanding. I needed an upgrade to my Home internet network…read morecompleted as soon as possible. Steve was punctual, personable, thorough and very professional and patient. The cost for the time and labor spent was extremely reasonable. Steve went the extra yard, communicating with Verizon to complete the network connection and activation at no additional charge. I cannot recommend Super-G Intelligence enough for IT related projects.