I've been coming here for a little over a year now. The receptionists are always friendly and polite. I'm a diabetic, and I have neuropathy in my feet. The techs are very careful and accommodating. I have an ingrown toenail, and the techs aren't scared to go in and dig it out. THE RELIEF IS WORTH IT! I get the same service every time: a pedicure with gel polish, eyebrow/lip wax, and manicure. Including tip, I usually pay around $110. The atmosphere is very relaxed. I usually bring my earbuds and let them do their thing while I enjoy music and the massage chair. To my knowledge they only have one aesthetician so I suggest calling ahead and making an appointment if you want a wax. There is a surcharge if you pay with card, but you get a discount if you bring cash. There are two atms next door as well. read more

The place looks a little run down. My gel manicure only lasted a week. My nail tech was very nice but my friend's tech was rude and kind of rough. Also a mani/pedi took for-ev-er. I've heard good things about this place from other people, so maybe basic gel manicures just aren't their speciality. read more

I have gone to City Star Nails 3 times and have had to best experiences. Gabby at the front is so kind! Kim and Kent have done an awesome job on my acrylics every single time. So happy I moved so close and have a new permanent nail spot :) read more

City Star Nails - Nail Salons Near Me - Cleveland, Ohio

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Had my nails done today not happy. First time going there and I really don't think I will go back, the tech that did my nails was short, and when I went back because something I felt was off, the tech says, why didn't you say something before you left. Had to ask her while she was putting on the acrylic nail to glue down the edge because I saw it was sticking up. The tray that she had worked from was no looking professional. And I had asked her round nails. Well some are pointed and some are round. Just not feeling this place... have to think long and hard about going back. read more

Never again. I recently moved to West Park, so I asked for recommendations on a nearby salon. Several neighbors recommended City Nails, so last minute I thought I'd give them a try. I called around 7, knowing they close at 8, to see if they could accommodate a walk in for a pedicure. He said No, but I could come in around 7:30. Great! I asked 'Do you accept credit card for service and tip?' he said 'Yes, we accept credit card! I arrive promptly at 7:30 and wasn't taken back to a chair until about 8 minutes to 8. I soaked for a bit then a gal came by to get started. I asked her to cut a little shorter, she left them too long, so she started filing. She then asked for my approval. I was shocked. My nails were ragged and not smooth, they weren't shaped uniformly at all. They were even pointy on the sides. I mentioned this to her and bent down to show what I meant. She continued to file and use cuticle scissors. She ended up filing them to a good length, but after asking again for approval they were still ragged. After explaining I would like smooth nails, she tried once again. This time was no better, but she had misshapen them so unevenly that everything was pointing towards my big toes. I finally said 'I'm not sure this is going to work out, I think I'm going to go' and started to get up. Another girl overheard and she said 'No no, I'll get you. I'll be done in a few minutes'. I was very frustrated and tired of swatting away flies, but I stayed. 15 minutes went by. I started to get up aagain and she said 'No I am coming right now, almost done.' Another 8 minutes. She yelled at me to stay in the water, which I had been soaking in for way too long and I was hot. She finally came over and got started. She used the cuticle scissors so FEROCIOUSLY I now have a sore and infection on my big toe. The shaping and polish came out okay, but all in all it wasn't worth it. I went to check out and of course saw the sign that they don't accept credit card tips. I've never done it in my life, but I didn't have any cash, so no tip was left. I discovered the next day that they had charged my credit car twice. Fun. I didn't leave until after 9:30. 2 hours of my time wasted for a terrible pedicure that is going to result in me having to go to the doctors office. read more

City Star Nails - Red, infected toe. I'm sorry for posting such a gross photo, but I wanted to provide proof. - Nail Salons Near Me - Cleveland, Ohio

This was my first time going here. I came in for a fill, my nails were not in bad condition, they were overgrown but none were broken and it was nothing out of the ordinary. It took 2 HOURS for them to prep and fill them and i got burnt at least 7 times during this process. Henry did a great job with the design and final product but after 2.5+ hours total for this was insane and then making a comment at the end about how it shouldn't take this long was uncalled for. What am i supposed to do? I have NEVER had an acrylic fill take this long and have been getting my nails done for years. I most likely will not be back. Went in at 12:10 was seated right away, left at 2:45. $75 just under 2 hours for prep and fill not even polish read more

City Star Nails - Nail Salons Near Me - Cleveland, Ohio

City star is my go-to nail salon. I've been getting services here for awhile now and have never left disappointed. Their staff is professional, kind and talented and the space is always clean. Kent is amazing!! Every time I get acrylics and show him an inspo picture, he does it 10x better. I've never had a nail tech pay such close attention to details. Highly recommend! read more

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Clean , professional and patient. I am very pleased. Little expensive but the quality was worth it. read more

City Star Nails - Nail Salons Near Me - Cleveland, Ohio

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Really happy with the job the man did with my nails and the time he took to make sure everything looked right and I was happy with it! Had a longer wait time even tho I booked an appointment but that was the only downside to my visit here! Definitely going back very pleased with the service read more

City Star Nails - Nails - Nail Salons Near Me - Cleveland, Ohio

Customer service could be better. Word to the wise, don't make fun of the customer you're helping. They may understand what you are saying. Never again! read more

I had gel nail polish applied Friday morning. It is Tuesday and they're already falling off! This never happens when I go to the Venetian in Rocky River. Hours after these photos were taken I am now down to four fingernails with intact polish. Could not be more annoyed at paying for a job done poorly. read more

City Star Nails - Gel polish falling off. - Nail Salons Near Me - Cleveland, Ohio

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I have been a costumer for over 2 years now, Their Gel selection of colors is giant! Along with regular polish. Tips* Don't go before they close not only is that rude but make an appointment in adv for pedis. They are always busy, not so much mornings during the weekdays. Come with time and be patient, they are fast and work well specially the gentlemen. They do take cards but tips are cash only* If you walk in after 4 on Thursday expect to wait. Weekends are packed and wait time can be an hour so remember again come with time. If you do make an appointment when you come in they might be working on some one but they will take you. Their nails last! Specially gels. Pedis are nice and so is waxing- I love this place and will continue to come every 3 weeks they are nice, quick and effective. I love em! read more

City Star Nails - Switched to gel! - Nail Salons Near Me - Cleveland, Ohio

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Fabulous customer service! They were patient and attentive with me! I even witnessed them managing an irate, crossing to belligerent, customer with patience, calm demeanor, and kindness. (I don't mean to be rude or a gossiper, but once the lady did as the technician advised her, the customer received the results she was being not-so-nice-at-that-moment about.) I was absolutely floored by the quality of this unassuming, seemingly generic looking salon. My medium length ombre acrylic nails are so skillfully crafted.... Just WOW Description of uploaded picture::: Below::: my phone does not do these nails justice; they glitter, the pink iridescent glitter color-shifts to blue, pink, and purple (base shade a pleasant and soft emerald). (technician suggested an amethyst base iridescent color-shifting glitter, but what can I say? I thought the soft green was a nice cool-tone addition. Im sure most people wouldn't add green to pink and blue, but he respectfully adhered to what I'm sure was a strange request! haha!) The gems are gorgeous, and three of the six on each ring finger also color shift to pink, purple, blue, green, to a diamond white, depending. Then the three circular rhinestones are diamond white to compliment the overall cool-color theme of the full-set acrylics. THANK YOU!!! read more

City Star Nails - Blue + pink ombre medium-length full-acrylic nails, rounded square tips. Emerald iridescent glitter, color shift, and rhinestones - Nail Salons Near Me - Cleveland, Ohio

I found City Star Nails on Yelp and decided to give them a try. When I walked in and I was greeted by a friendly face who asked what I wanted done. I responded a fill with shellac, so she showed me all the polishes. The salon is large and very clean with ample seating, stations, and pedicure chairs. I waited 10 minutes before Ken, the owner, told me I could sit at his station. After I sat at his station he noticed my University of Dayton pin and my Ohio State pin on my jacket. He then asked if I went to Ohio State and I responded no I went to the University of Dayton. He then gave me a high-five and told me his son is currently a student at UD. The Flyer in me was super excited and we started to discuss UD and what his son was studying. After a brief conversation about UD he told me that I needed to get a new set because my nails were lifting. I really appreciate his recommendation considering my nails were popping off like popcorn. But, now they're very strong and durable. Ken is super friendly and very professional. He did an amazing job. Before visiting City Star Nails my nails looked like they went through a paper shredder. Now my my nails are beautiful and I think I could pass for a hand model lol. Can't wait until my next appointment!! If you're in the area stop by City Star Nails. The prices are very reasonable and staff is super friendly. read more

City Star Nails - Nail Salons Near Me - Cleveland, Ohio

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They did an amazing job. Here's the reason why I will strongly recommend them. Great quality - I got gel four weeks ago and with very minor peel off (barely see it) and no crack so far. I took picture throughout the time and nails just always look fabulous. Great customer service - Kent did my nails with care and wonderful service. He helped me picked out the color which I liked a lot when it's done. Great location - very convenient. Next to chase branch, Marc's, and many other stores. I was able to run multiple errands while waiting for my apt. read more

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Ken and Kim go above and beyond for their customers. I am constantly impressed by their professionalism and beautiful work. I will continue to recommend this salon to all of my friends! read more

City Star Nails - I absolutely love the work that this establishment does. I am always impressed by the attention they give to each customer. I recommend! - Nail Salons Near Me - Cleveland, Ohio

I seriously adore this place. I have been a long time customer (14 years). That's literally since I was a freshman in high school. Dear Lord, I'm getting old. The place is run by the most absolutely wonderful people you will ever meet. Kent and Kim are literally the greatest. Kent is the only one I allow to do my nails - but when he's unavail I've had Kim and she's just as good, if not better. I stick to Kent because he's dealt with my high maintenance annoying requests since high school. Legit, who am I to tell them how to do their job? But! If there's something I don't like or want a certain way he has ALWAYS been accommodating. The salon itself has undergone a recent(ish) remodel and certain things are being switched out here & there (a new nail drying station coming soon). The walls are painted with serene colors like yellow, pastel green, and a warm red, faux pillars cover up their ventilation tubes. You're not going to be knocked out with the smell of acetone and acrylic when you walk in either, so that's a plus! Now don't get me wrong, City Star is a "strip mall nail salon" - but they've really classed it up. The clientele? Some of them are still significantly less classy than the salon (ouch) but it comes with the territory. It's not like you're headed to Anthony Vince (Crocker Park) and should be expecting waterfalls and a full bar. No frills, just great service. Parking lot is also sketchy now-a-days since Marc's is legitimately right next door. I park as far away as possible or else you're almost guaranteed a door ding, or five. Again I need to stress how wonderful Kent and Kim are - my visit today was my first visit in some time (was taking a hiatus from acrylics to try out shellac polish and natural nails) and when I walked in I was immediately greeted with warmth from Kim. She was happy to see me and asked how I had been. Once Kent came out he gave me a hug, I love these people! Next to my hair lady, they're the ones that know my life story (dirty laundry and all) & I wouldn't have it any other way. Ok, so they're closed Sundays now I believe (gotta give them 1 day off since they're there the other 6!), but they will be open on Christmas and New Years eve eves this year (2012). Gotta love great customer service. End note: Call ahead to make an appointment. They do take walk-ins but it's harder to get the person you want. Even more final notes (felt compelled to add my tips here too so that they're not hidden if people aren't looking): Their selection of nail polish colors is outstanding! Lots of reds and pinks (fabulous holiday colors - try OPI's "You Only Live Twice") but they've got the whole rainbow. Personal fave - China Glaze's "Under the Boardwalk" - fuschia-y purple (think Jersey Shore style) with a hint of sparkle! They also have a variety of gel polishes available - both Gelish and OPI brands (good selection of colors for those too). read more

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Went on a Friday morning on 4/6 i got pink and white nails coffin style. Kim was my nail tech she was very pleasant and was very detailed and perfected my coffin shape. The wait was about 15 mins not entirely too bad considering I was a walk in. Today is 4/26 almost 3 weeks since my full set I will provide pictures below. My nails have not lifted nor cracked. They still look beautiful. Great quality on nail as in a week I had cracked nails from another nail shop. Will be returning to Kim from now on. Extremely satisfied. read more

City Star Nails - Nail Salons Near Me - Cleveland, Ohio

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I went here for the first time late on a Tuesday and they were busy but accommodating. I asked for a full set and waited about 15 mins to start. I asked for stiletto style and showed the nail tech a picture from Pinterest. He copied it perfectly and took great care to make sure they all matched in length and shape. He didn't talk too much and kind of just let me watch tv. I'm so happy and for under $30! I tipped $10. The salon itself is clean and organized. Very happy and I will go back! Ladies please tip, I saw some tipping $5 on $50 bedazzled gel nails! read more

City Star Nails - Nail Salons Near Me - Cleveland, Ohio

Was looking for a new place to get my nails done because I felt I was being overcharged at the place I was going to in the past. My friend recommended I try here. There were 3 people waiting before me but I only waited about 10 minutes. I got a full set with gel polish and matte top coat and it only cost $55. Compared to my usual place where it would have been around $70. Plus I love how they look and the shape. I think the girl who did my nails was named Sophia. read more

City Star Nails - Nails - Nail Salons Near Me - Cleveland, Ohio

Well first I will be honest I did not have an appointment, but the sign says walk ins welcome. So I went in a Friday afternoon in January around 11:20. I was told 30 mins. and dummy me sat there an hour before asking again how much longer. I was told it would be another 30 mins. So of course I left! Just be honest up front. Drove 5 mins away to Victoria Nails and got an amazing Pedi! read more

I have been going here for pedicures which are mostly okay. But recently I've tried gel nail manicures. Horrible idea. I gave more than one chance!!! My nails chipped and the gel polished lifted within several days!!!! I didn't even do anything the first few days except shower. I'm so disappointed. Please don't waste your time or money. read more

City Star Nails - Horrible lifted nails after 4 days only!!! Why!!! - Nail Salons Near Me - Cleveland, Ohio

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2 days ago this was my second time back at this nail salon to give them another try. Although I was a half an hour early they still accommodated me with a pedicure and acrylic full set the lady " blue and white striped shirt" who did my Mani and full set was not very pleasant she wanted to first argue that nail polish that I bought from Walmart which was not gel polish that it was! I have never in my life been to a nail salon and argued with a nail tech about what was on my feet I tend to do my own pedicures but I felt like I wanted someone else to do them and do them nicely she went on and on about how much extra it will cost to remove it and I simply told her if I had on gel polish it wouldn't be easy for nail polish remover for this to come off ever heard of Sally Hansen top coat in a red bottle it works wonders this polish has been on my toes for one month! Needless to say when she got to my nails it was just a horrible experience attitude, on her phone putting her earpods in, snide remarks not paying attention to my nails burnt me with the nail drill nicked one of my fingers and oh when I asked for designs she pulls out some crap that came from I'm sure Dollar tree or family Dollar how do I know I've seen those and I've bought those stick on nail art how dare you think you're going to charge me all that money for a full set and on top of asking for designs you want to charge extra for some crap that you got from a regular store if you couldn't do freehanded designs that's all she had to say! After 30 minutes to get in my nails so-called dry it looked like somebody took my fingernail and smushed it together the nail polish an the top coat was horrible although I had to tell her to put a top coat on cuz she was done. She walked in the back and never came back I got upset I left came right back in and spoke to the young lady at the front desk she wanted to contribute her broken English as to why my service was horrible impossible that lady argued with me in English she can damn well hear English ridiculous second time, mixed reviews and needless to say I'll never return her ever again I see why a few people that I know have not returned there over the years this is ridiculous if this how you treat people who pay you to do a service why would I come to you why should I have to wait another hour for the owner to correct his employees problem big mistake!!! read more

This is my new go-to place. I wanted to make sure I'd been here a few times before giving an accurate review. The staff is friendly and they do an AMAZING job with pedicures! You definitely get you your money's worth. Also, being new to gel polish, I was pleasantly surprised by the options and how well they've turned out every time with my I have a definite preference for nail technician. Tom is my guy, but I know they do quality work here. My one complaint is that they often have a wait so book an appointment in advance and plan to spend some time here. It does make for a relaxing afternoon! read more

I downloaded this app solely to write a review on this nail salon. I had previously gotten a fill in on my acrylic nails at Prive Nail Salon in Eton. They did a horrible job on my nails. They were uneven, very thick, and parts of my nails were missing acrylic. In addition, the paint job was horrible, and it was gel so there was nothing I could do to fix it. I came to Yelp to help me find another nail salon I could go to to get them fixed. City Star was the only place I could find that had decent reviews, and it's 30 minutes away from me! This place was fabulous. I made an appointment and requested Ken after reading about how well he does nails on Yelp. I explained to him how I didn't really need a complete fill, I just wanted my nails fixed. He did amazingly. He took his time buffing my nails down, filling in the missing spots with acrylic, and did a beautiful job painting my nails. In addition, he took $10 off my fill job! The only reason I gave City Star 4 out of 5 stars was because it did take quite a while to get seated and for Ken to finish my nails. I made an appointment for 12, and didn't get started on until around 12:20. But other then that, they did a fabulous job. Will definitely be going there for any of my nail needs! read more

City Star Nails - Nail Salons Near Me - Cleveland, Ohio

If there was a way to give negative stars I would. Absolutely horrible customer service very uppity snooty Asian nail salon with white girl at the counter no communication with customers didn't tell us how long the wait was rude unprofessional don't come here read more

I really don't want to bash on this nail salon because the receptionist and a majority of the employees were polite but I felt I couldn't hide the experience I had. To start, beware of getting a pedicure here. It was not an enjoyable experience due to the fact that it was so rushed, rough, and carelessly done. I'm sure there are technicians that are better than others but the tech that did my pedicure rushed through it super fast & not to mention, pedicures are not supposed to be unbearingly painful like mine was. I woke up during the night with swollen and sore toes. It has been two days since the "pedicure" and they are still sore, which urged me to write this review & share a picture. I do not want anyone to go through what I went through. I think that given this situation, the technicians need to take a refresher course on how to properly give a pedicure to a client because this surely is not acceptable. I was very displeased and upset. However, on a more positive side note, the nail tech by the name of Kent took triple the amount of time and care on my sisters fingernails and did a beautiful job! read more

City Star Nails - A photo of my extremely sore toes 2 days after a poorly executed pedicure - Nail Salons Near Me - Cleveland, Ohio

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It's nice to have this place close by because they accept walk ins and can schedule you an appointment. They may be running late so if you do make an appointment, just be prepared for that possibility. I usually go somewhere else for my pedicures, but they're usually booked so far in advance. So while I don't appreciate the nail salon smell, I do love that I can relax in a massage chair, get my nails done, and don't have to talk to anyone. read more

I arrived with nobody in front of me. I signed in, no problem. Guy at desk said it would be just a few minutes. After 15 min., the phone rang and same guy answered. He walked over to me asking if I wanted 'just' a manicure? When I replied that I did, he recommended that I go grocery shopping at Marc's as they have just had a reservation for a pedicure. They had to take her first because it was more money. I left and won't return. read more

I usually never go here because the wait is actually unbelievable, but I had no choice. When i arrived I waited about 20mins then I was sat to get a soak off followed by a basic manicure. My nails soaked for 2hrs and they were still trying to get me to soak my nails while they serviced other people. They care more about getting as many people in as possible over servicing the people they have there waiting. After having my hand in acetone for 2hrs I told the lady helping me to just remove the acrylic and file my nails and I would leave because I could not imagine sitting there another 2hrs. I understand a busy shop but they should learn a more functional way to run such a busy place. Probably the most inconvenient salon I have ever been too. Wasted time here. read more

I have been going to city star nails for well over a year now and i will not go any where else! I usually go to Kim but Kent did my nails this time and did an amazing job. Professional and pleasant to deal with. Amazing nails at affordable prices! Five star !! read more

City Star Nails - Pink and white ombre nails by Kent - Nail Salons Near Me - Cleveland, Ohio

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I recently when to City Star Nails for the first time for a gel manicure. My initial experience seemed fine. I walked in and was helped within a few minutes. My nail tech did a good job, although she wasn't very talkative. I left feeling satisfied with what I had paid for. It was not until after I left that I became dissatisfied with the quality of my manicure. It was not even a week before my manicure began to chip. I do not have a job that is hard on my hands nor do I do anything that would be particularly rough on them. I have received countless gel manicures in the past and all have gone at least two weeks before chipping. I also just experienced a very deep crack in my nail while putting on my boot which has never been a problem, especially after a gel manicure. My nail tech even commented on how strong my nails were! Overall, I am not sure if these were all fluke experiences or if the quality of the gel polish just wasn't up to par with other salons. Unfortunately, I do no think I will be returning to City Star Nails and will instead seek out a salon that is a little pricier but offers superior quality. read more

Great service. As a walk-in, I was helped quickly. My nails were damaged by a previous nail tech and they were able to fix them. I was amazed by how my nails looks after I left the shop. I will return when I'm back in town. Thanks! read more

As always, Kent did an amazing job. He's the only person I trust with my nails. Well worth the drive from the eastside. read more

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I honestly usually go here often. The man that works here does great work. However, I cannot day that for the rest of his staff. One day I came here with my mother to get 2 nail fills. When my mother went up the register to pay while my nails were drying, the nail tech tried lying to my mother stating that my nail were originally square and she made them coffin. So before my mother paid my mother said in front of the women "Aaliyah weren't your nails already coffin shaped?". The nail tech then went to say "Oh my bad, yes her nails were coffin" Very money motivated which isn't necessarily a good thing. The next time I went to get a full set of nails with french tips. The nail tech I had was an older woman with glasses. She was very unfriendly. She did not greet me. First, when she cut down the tips after she glued them on, they were varying in length. It was so bad to the point I asked her to take off one of the tips because it was so short and did not align correctly with my nails. She became irritated. When filing my nails, she could not maintain the shape of square that I asked for. She made them round. When I asked her to file them square, she gave me the file and told me to do it. She then started screaming in Chinese at all the other technicians and at me. I don't know what she said but I'm guessing it was angry because all the technicians care to look at my nails. She then stormed in the back room still screaming. Another technician decided to finish my nails, which she did a fantastic job! However, the other technician kept coming out of the back room to scream about my nails. She literally walked over to where I was getting my nails fixed and screamed at me and the technician doing my nails. I would not recommend this nail salon due to the fact that it is hit or miss in how your nails turn out. If you do go here, i definitely recommend the male nail technician. He is not only just friendly but a great technician who takes the time to perfect your nails! read more

City Star Nails - French tip nails - Nail Salons Near Me - Cleveland, Ohio

First time getting a gel polish, was recommended here by a friend. I didn't have an appt. but I work nearby and called ahead and was told they could take me immediately. As soon as I walked in I was seated. They have an excellent colour selection and were very friendly and patient as I was new to the whole experience. Manicure and polish cost me only $32 plus tip. Not bad and I was in and out in 25 mins. I like love my results!! Can't wait to come back!!! Thank you City Star! read more

City Star Nails - 1073 English - Nail Salons Near Me - Cleveland, Ohio

Kim does an excellent job. She is a perfectionist and take so much pride in her Art. She also is the sweetest lady.

Terrible! The first day I went I had a full set of gel nails put on. The man who did my nails was pleasant and did a good job. The second time I went (for a fill in) a lady did my nails. Literally one day later the gel started peeling. Understand I had gel nails with gel polish on top. Something I have been getting for YEARS. I have never had my nails peel. Before the first week was up, I could see the first layer of polish on several nails and it looked matte in color. In addition, I was told that my fill in would cost $35 but somehow it became $42. All in all, I found this shop on Yelp and liked the pictures so I thought I would give it a try (new to the area)... I won't be returning! read more

It's a bummer to write this review, because City Star came recommended by a friend, and the pedicures were actually quite. The manicures, however, were a different story. I got a dip mani and my friend got a gel mani. First, they filed my friend's nails far too short and the wrong shape, even after asking how she liked them. They were not even/slanted, and the polish was completely uneven as well. She was already refiling them by the time we were in the car. To make matters worse, for a gel mani that is supposed to last two weeks, hers chipped within two days. She got a new mani less than a week later (elsewhere, of course). The woman who did my dip mani clearly did not know what she was dong. My biggest issue with that is that I made an appointment over a week ahead of time, so there's no reason someone who didn't know how to do a dip mani was doing my nails. I have had at least 3 nails chip within about 5 days, and one of my nails has a weird crack/bubble in it. The quality is so poor. And on top of that, she did the dip polish, but didn't clean my cuticles, put lotion on my hands... none of the actual "mani" part. So i got an extremely poor polish change for the price of a mani. Unfortunately, this is not a place I would recommend going. Prices are far too high in general, but especially for lackluster services. read more

This might be the first nail shop I've stopped in for a pedi and didn't hate. Being in the industry I'm very picky and critical. Would give 5 stars but the cheap products are meh. read more