Not impressed. Why? Well, I was looking to get some b & w copies out of a loose-leaf law book that I was returning to the library and called City Printing to confirm that they made small batch copies, they said yes, so I headed over. I was greeted by a pleasant employee, to whom I explained that I needed copies of a small number of pages from the binder I brought in. She said no problem and I handed her the first stack of 20 or so individual pages. I am assuming she was a new employee because she had to call someone to ask how to load the half sized pages I had handed her. After several minutes I looked up and noticed that instead of placing the stack into the auto-feeder, she was placing each page onto the glass, taking a copy them flipping it over to copy the back. I stopped her and asked why she was doing it like that and she said the auto feeder wasn't keeping the I pages straight (which was due to her loading them in backwards). I explained that the order of the pages was very important and I didn't have confidence that her method could ensure that so I asked her to return the originals. She did. I then asked if they could produce a life-size cutout of a cartoon character for a birthday party I was planning. She took my info and promised a call back with a quote after her boss got back from lunch. So that must be an epic lunch because it has been over a week and no call yet, soooo.....still waiting. read more

This place is great! Friendly, good quality prints and their prices are very good. Highly recommended.

Such a quick process and amazing turnout. I placed an order for 2, 22" vinyl prints and got a call the next day saying they were ready, very good price too! Sally and her associate were very helpful telling me how to apply the vinyl 10/10 read more

Amazing service and quality products! Our club had a last minute request and Sally went the extra distance to make it happen for our event. The whole process was easy from start to finish. City Printing & Graphics read more

City Printing & Graphics - Yard Sign - Printing Services Near Me - Simi Valley, California

This company makes great products but their customer service is lacking. They don't follow up , you have to chase them to get your work done. Maybe because I am a small business and my orders are on the smaller side I've been tossed aside. I've tried them 3 different times for printing and my experiences have been disappointing. I like to give business more then 1 try because I understand we are not always on our game and as a business owner myself I understand thing happen but I will not be using them again. read more

This place is a GEM. Sally and her daughter are super nice and they're also extremely good at what they do. I appreciate your guys' time and effort into solving my problem in such a short notice. Thank you again! read more

I have been using City Printing for my marketing contracts for several years now and every single time I pick my order up the quality bows me away, especially considering their incredible pricing and the customer service that you get from Sally, Laura and their team. I have done stand up banners, calendars, convention hand outs, product catalogs, line cards. Heck, they even wrapped a delivery van for me. I will ALWAYS use City Printing for my jobs, they just cannot be beat. read more

I usually go to another printer in another town. But today, I was fortunate to call City Printing & Graphics in Simi about my print job. Sally was so knowledgeable about what I needed and the best way to accomplish my desired goals. She really went out of her way to make sure everything was done just right. They took care of my printing job quickly. I am so happy that I made that call. And Sally and Laura were both so friendly and helpful. They really know how to put the customer first. I live in Simi and I love supporting local businesses. Try this local printer. They really deliver quality services. I will be using them for all my printing needs in the future. I would give more than five stars if I could! read more

I needed a small 12x18 sign for my fishing reel service but I didn't want to spend a lot of money. I first went to a nationally advertised sign shop and told them what I wanted. The best they could do was a sign made out of a plastic cardboard material (not very durable) for $125. I then went to City Printing and Graphics, where I met Laura and Sally. After explaining what I needed, I could tell that I was in the right place. Both were very friendly and professional, and seemed to genuinely appreciate my business and care about my project. Within a few moments, I ordered my sign, made out of metal, for $45. They also promised to have it ready by the end of the week. Today is Friday and I have my sign. In these days of poor service and poor quality, Laura and Sally are a refreshing change and it was truly a pleasure working with them. read more

Great printing shop. Friendly, personalized service. Fair prices. Quality work. Parking is a bit sparse there on Easy Street, but it's not a huge deal. City Printing is right next to Time Warner Cable so watch out for angry people walking around after they get the cable shaft! Overall, my experience was 5 star. Couldn't ask for more. I highly recommend this store for your printing needs. read more

City Printing & Graphics - Printing Services Near Me - Simi Valley, California

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Expedient, well priced service and my brother's celebration of life brochure turned out beautifully. Sally grasped what I'd hoped to accomplish and offered suggestions on design and stock, that created the perfect look. Her friendly and confident demeanor, made for an excellent customer service experience. read more

It pains me to leave a review like this for a mom and pop location, but I have to do it. I know that city printing and graphics probably specializes in large order printing and binding, but I thought they would have been willing to help me. I came in with a book that I use frequently for my college courses and research that is falling apart. It's an older book but it's so valuable and out of print to a person like myself that I was terrified to try and use it any longer. I walked in on a Friday about an hour before closing time and asked if they could put a plastic binding on the book so it wouldn't fall apart. There was an older woman, a man and a younger woman sitting behind the counter. The woman looked at the book and said that outside of putting a plastic spiral binding on the book there was nothing she could do. She She handed it back to me and I explained I used it often but that I wouldn't be able to get another copy because its out of print. The young woman behind the counter asked what it was and the woman said "Old book." The way she said it made me think that she's seen this type of thing before and that she would rather just not put a spiral binding on it. She also said I could glue the book back together, but I pointed out that I had already used tape and that wasn't working. The younger lady then said "Ebay....." in a condescending kind of way and then snickered. At this point it was clear that I wasn't going to find any help here, so I excused myself and left. Being told that you aren't willing to help a customer for a small sale is one thing, laughing at a customer is another. I won't be back. I went to Staples because I had no other options and it really hurt my heart, but Staples was extremely friendly, helpful, and had my order done in two days. They say they do this all the time, especially with a used bookstore right next door to them. I know where I'll be going next time I need printing supplies, and unfortunately, it's not back to city printing. read more

Wow, these folks saved me this week. I needed wedding invitations and cards printed from camera-ready (I THOUGHT!) masters made for me by a third party. Unfortunately, circumstances beyond my control had put me far behind schedule. I had only 2 days to get the cards printed and I was having trouble accessing the computer files sent to me. I needed only 40 cards front and back and 40 reply cards, but none of us could find the files on my computer or flash drive. With all these strikes against this project, I already knew that from a printer's point of view, this was NOT an appealing job! Another print shop had already told me that no one locally does wedding invitations anymore and yet another shop had quoted a 100-copy minimum for a 100-copy price with an 8-day turnaround. So by the time I arrived at City Printing, I was already in an advancing state of panic. Sally, David and Laura could have said, "Sorry," like the others, but they didn't. They were kind, respectful, encouraging and efficient throughout the process . Two days after my initial visit, I walked out of City's office with the completed invitations and reply cards. They're beautiful! And the bill was lower than I had expected it to be, especially considering that I was quite a nuisance to them. Thank you, thank you!! I highly recommend City Printing & Graphics. read more

I met Sally at a charity event. That should have told me the future... She is smart, funny, intelligent, and just plain pleasant. After about three years of saying 'hello' at the charity, I found out that she has a print shop. Great, I had a print shop too, years ago. What a difficult business! I quit after four years, she's been growing her business. I needed a banner. Sally helped me work out the graphic, lay in some text and gave me honest, helpful feedback. We made a beautiful piece that I'm now proud to reuse at every trade show! She gave me a tour of the shop too. Great machines; printing, binding, stamping, and everything else - all in full color. Her large format printer is phenomenal and I can't wait to go back for my next job. I won't even look for another custom printer! Yay, Sally! PS: There were several other jobs about the shop for other charities too. Let's ALL support City Printing! read more

Today a friend of mine was leaving California for Minnesota. I wanted to gift him a T-shirt with my face printed on it, as a funny gift. He was leaving at 12 and I called this shop around 10.30. Despite my lack of organization, Sally has been very professional and fast, and she did the t-shirt (exactly as I imagined it) in just 30 minutes. I came pick it up and brought it to my friend in the last minutes before he left. Thank you so much again Sally! read more

Sally is a great person and has a wonderful personality but unfortunately my experience was not even close to the glowing reviews they have received which is why I tried them in the first place. The quality of the end product was very subpar to the example I brought them. Unfortunately I won't use them again. I may have just been that one customer where nothing went right and your experience will be better. :-) read more

Sure maybe Sally is working in the front and there's a man in the back doing the printing, but there is no weird tension. I work for a plumbing company and we've been using City Printing for years. (I've been at my job for 12 years and I'm sure my boss has been using them even longer) I have never had any problems with them. Their prices are always fair. I love the ease of communication with them. I would recommend them to anyone. To each their own, and if you like paying high prices to get your stuff printed at a big chain, well good for you! But in all seriousness, there really is nothing negative that I can say about City Printing. read more

I was referred to Sally to create my business cards as well as a banner for my business. I was very impressed with the quality, service, and pricing that I received. I will definitely be going back for all my future business needs. read more

I have come to city printing a couple of times just to get high quality copies made of some art. Even though they usually do larger projects they are always happy to help me. Recently I came in on a day they seemed to be very busy. I let them know what I needed and that I had a tight schedule (I didn't get off work until well after they closed). They assured me that the job would get done and to come by after I got off work to pick up my copies. I love how friendly and willing to help they are. I would definitely refer my friends and family if they ever need a printing job done. read more

As a health care professional, I have choose to use City Printing for the personal attention and quality work. I have been a regular customer for over 10 years. Very happy with the design and printing. read more

City Printing has been doing my digital sign printing for a few years now. Always meeting and or exceeding my exceptions. Another big plus, they really work with their customers in every way they can to insure maximum results. read more

I have known Sally and David for 17 years. They are always very professional in their work and their service. I would recommend him to anybody. read more

Our business has been using City Printing for three years. They are always responsive to our requests, reasonably priced, friendly and can do quick turnarounds when needed. Ask for Sally. She will take good care of you. read more

There is a weird tension in this messy business with the woman in front and the man working in the back. I'll stick with Staples to print my stuff. read more

We have used City Printing for our business printing needs for the past five years. Sally, David and Laura have always made me feel right at home when I have come to the shop. The service has been prompt, and the printed materials have been done with great quality and a truly professional look. Time and time again I have seen that Sally has an amazing eye for design and layout. However, it was not until yesterday that I truly understood the scope of her expertise and knowledge beyond the "printing" world. We have recently had to rename our business due to a trademark conflict. This means re-doing all of our printed material as well as our beloved logo. Not only was Sally able to do the artwork and new design layout for us, she offered some very perceptive advice on how to go about making our transition seamless with our new brand. She was even able to give me some very sound suggestions about our new website. Her common sense, guidance and expertise in business matters reaches well beyond the scope of printed material. She has truly helped me to turn this daunting task into a positive and exciting new experience, and I am grateful for all the help with our new business endeavor. What an invaluable resource we have right here in Simi Valley - thanks so much City Printing! read more

Sally has been great to work with! Designed and printed our new business cards and they look wonderful! We are very happy. City Printing has done some last minute projects for us too! Love the ease and convenience of working with City Printing. read more