Yes they are nice to your face .BUT WHEN YOUR CAR GOES WRONG IT'S A WHOLE DIFFERENT BALL GAME weasel words to get out paying ti fix the problem ie we have spent are quota and scare tactics and that I would have to pay £2500 pound to have it fixed I bought the car one year 4 month took out exstra cover to 2 year and theN they say wear and tear .this could happen to you .avoid and take my word on it before its to late you know that saying it wont happen to me well it will and they say what do you expect with a second hand car .please dont be scammed just dont trust anyone from this company or have any dealing you will be sorry . read more