I may be a fool for liking Fiats and Alfa Romeos, but alan Gibson shouldn't try to reinforce customer's wonderings. Fiat Multiplas are ugly. We knew this, we knew also that they were hugely practical. What we disn't expect was to go to a dealship who reinforced the ugliness of the car and the purchasing experience over its potential practicality. 1. We rang up asking for a diesel to a budget. Sure we've got one in, low mileage they said. 2. We turn up to have a look. - problem 1, its not a diesel - problem 2, its not low mileage - problem 3, they didn't even bother to clean it - problem 4, it was ridiculously over priced, way over book price let alone our budget So, someone was having a bad day, perhaps miscommunication? I kept up hope, told them politely it wasn't what I was looking for, left my details so they could ring me when they found a decent one and resolved to keep a check on their forecourt over the coming weeks. Cynical me you may think, I admit, I'm suspicious of large dealerships (see my Mill Lane post). In this case, unfortunately, the cynicism was well founded. I had no calls about more suitable cars, and the one we'd been shown stayed on their forecourt for several months at the same inflated price until, until finally, someone had the common sense to cut the price by around 40%. We still didn't buy it though. read more