I have been using this garage for a number of years, however just experienced shocking cutomer…read moreservice from the Manager. If you experience any problems with the work done, dont expect any good will on their part. The manager refused to accept liability or offer any money off as a good will gesture!I will not be returning back to this garage.

Minor problem, seen and solved the same day! Also thorough and professional at reasonable price…read more They solved what two other garages couldn't so I'm very happy with their service.

DO NOT USE THESE COWBOYS!…read more The car broke down after 17 days and only 900 miles driven.. the AA recovered the vehicle where on the report it showed that the vehicle had been recorded as having cam belt failure 3 months before they sold me it... The car went into an independent garage and they had the car in for 3 weeks and couldn't find what was wrong with it.. all we know is that it was something to do with the timing chain which could've been that they fitted it with an inferior part or a mistake was made when fixing it but either way it lasted 900 miles and then broke down. I was quoted £12,000 by Jaguar for a whole new engine which they thought it needed! Flexy cars took no responsibility, refused to cover the recovery of the vehicle and insisted it was my responsibility (it legally is not), recovery was quoted at £600 due to distance. Fast forward 12 months and there's too much to mention but long story short, I hired a lawyer and we went through an extremely long winded legal process.. made long by their refusal to meet any of the deadlines, do any of the things the court ordered and constantly avoiding contact, dragging their heels, trying to muddy the waters and create confusion and ultimately getting extension after extension from the court, all the time costing ME the innocent customer who had been sold a duff car more and more money, time, energy and stress. They based their whole defence on the wording my lawyer had used calling it a cam belt fault (which we got from the AA report) when the car has a timing chain. These things are practically exactly the same thing and they were just doing anything they could to avoid responsibility. PLEASE AVOID FLEXY CARS THEY ARE LIARS, DISHONEST, SELL FAULTY CARS AND ONLY WANT YOUR MONEY! I've learnt valuable lessons from this experience but I don't want anyone else to make the same mistake. They should be shut down in an instant. PLEASE DONT USE THESE HORRIBLE SCAMMERS AND SPREAD THE WORD 0/5 if I could give minuses I WOULD.

There are so many things wrong with these under handed people, I do not know where to begin. For…read moreanyone reading this who has purchased a car from Flexy, remember that you have the right to have the issue fixed by Flexy as long as you report it within six months. If they refuse, it is then your right to a full refund. Do not let them get away with being cowboys any more! 1. If you see positive reviews, this is because they are pressuring people to leave positive reviews across multiple platforms while they are closing the sale. They did the same to me, offering me a discount for leaving a positive review. If there are any positive reviews from me on other platforms, this is why. This violates the terms of use for all those platforms. Really they should be removed from every platform, but if they were, then you would not be able to see what a bad reputation they had. 2. My review has been seen by over 1050 people, Flexy cars have not bothered to respond further to my complaint or this review. That should tell you, the reader, all you need to know. 3. Within 800 miles of the MOT being carried out by Flexy, all brakes needed to be replaced. Flexy claims car was sold in working order, and it is wear and tear. I reject this. 4. Within 2000 miles of the MOT, all four tyres needed replacing. They said the tyres were sold within legal limits, I reject this. Along side the issue with the brakes, this is beyond suspicious. 5. The AC compressor is not working. When I reported this, I was told it was not covered by the "extended warranty". When I learnt about my rights under the consumer rights act 2015, I went back to them. They said they had no record of my reporting this, and it was therefore not covered. See attached photos to see if this was reported properly. 6. The front axel and rear axel had different sized across the same axel. This is illegal to the best of my knowledge. I have attached photos about this. 7. They were meant to get a cap for the driver's door. They did not fit this by the time I picked up the car. After collecting, upon calling Farook, he fobbed me off saying the person who deals with this is not here, call back Tuesday. 7 months after purchase, I do not have this, despite being given it in writing. Flexy had the audacity to claim it was already on the car when I picked it up. I have attached the photo showing the deposit receipt and Farook's handwriting confirm that he would be sorting this out. If they cannot do something so simple, you have to question what it is they can do. 8. As other reviews clearly state, Farook took ages to process the documents for the V5. Flexy claims any delays were due to "external agencies". I checked with the DVLA during the period in which we were waiting for the V5. They said no application had been received. As it's all done electronically, when my father chased Farook up, it came within a week. 9. I have opened a complaint through the AA, as they are approved used car dealers through the AA. They are meant to follow the ombudsman scheme. However, if I do not receive a positive outcome, I will follow up through the small claims court. I would recommend anyone else who is suffering from these people's shoddy business practices does the same. I will update the review as more develops. In the interim, I recommend anyone thinking of purchasing a car from these people should be seen by a psychiatrist immediately. I have had to spend £2000 on repairs after buying this car from them, I will still have to replace the rear brake discs, and I still need to get the AC repaired. There are other reviews that state similar things, I wish I had read them before buying.

Should have gone straight back in person to deal with the problems first but really lost patience…read more The dealer did repairs and a bit extra to make up for other faults and full credit to them for that. I have been told that some cars are jinxed and mine must be one of those as the gearbox failed after 12 months. I advise you to not lose confidence and go back with any fault to see what can be done. The salesman says he is god-fearing and I was impressed by that and that is the major factor that persuades me not to be negative about him.

i had a excellent deal with motocars. they showed me how to check the mileage is genuine from japan…read moreand the sales and the after sales is excellent.

Went here to get my car's MOT done, they charged £35 which…read morewas a good price and told me that I needed to have my front two tyre replaced and they can do this for me at an additional charge. the mechanic who was completing my cars MOT was very polite and told me that he will put on the new tyres before performing the MOT, the waiting area/reception is a bit dreary and can do with a bit of modernising and the MOT did take longer than expected, but I was able to work out a good deal with the price of the MOT and two new tyres. Overall a good quality job was done and as an added bonus my front two alloy wheels had been cleaned. Highly recommend Taj Quick Fit.

Popped down here with my parents to see if they had a Lotus Emira to look at. While we were there…read morewe talked to the Morgan salesman. He was super nice and chatted to us. Then the Emira came in from a test drive and the salesman that was out there with the tester was super nice to us as well. Got a few pics while we were down there.

I was attending a play at West Horsley Place but couldn't find the venue. I stopped to ask…read moredirections and the salesperson was super helpful as the sat nav indicated the venue is where the dealership is located. If ever I was going to buy a Lotus/have one serviced this is the place I could see.