The drivers are really good people who want to get you to your destination on time. Great…read moreconversation and a smile are to be expected;)

Good experience. He was very helpful getting to my daughters graduation at the college. I'm…read morehandicapped and he got me right to the entrance of the building so I didn't have to walk far.

Really cool drivers- get you where you need to go, when you need to get there! This is all I can…read moreask for in a cab ride:)

Plaza cab is the best method of late night transportation in Arcata. Cedric is a saint who has been…read morecabbing for years. It's cash only and not expensive. Cost about 5$ just about anyone in Arcata.

Do not trust this service to take you anywhere. I called in advance to schedule a drop off from…read moreArcata airport to Eureka. I gave all the information as was told they would be there. My flight arrives, I gather my luggage and head out thinking there will be someone to pick me up instead I get a text asking me if 1:00 is my departure or arrival!! The driver then says she cannot take me and that I need to wait for the next flight to arrive and then I will be taken. I prearrange my pick up, if I was told ahead that I would need to wait no problem but to tell me in a text message!! Do not trust this company use Lyft or hire a cab you'll have way better service!!

Was very disappointed the last time we tried to use them. They totally had the wrong town to pick…read moreus up. We were lucky to get to the airport ourselves on time, having to break the speed limit

I was stranded at the airport with lots of luggage: there were no ubers…read more The taxi man did not help me with my 50 lb luggage and made a call to the owner complaining about my luggage and how it was touching the seats. The. He complained ed about how he had to move his stuff for me to sit in the front ie clipboard with papers on it . He would not stop complaining and literally yelling at me. I asked him to stop yelling at me over five times and told him to stop yelling at me. He pulled over and threatened to stop the taxi on the side of the road for me to get out . I pleaded with him to take me home and stop yelling at me. He eventually stopped at the end of the ride he apologized, but it was too late. I called the owner and she apologized, but offered no money back or free ride to make this all a little better. No worries , I really do not care. I will take my own ride tomorrow.

From the owner: We are a team of experienced and professional drivers dedicated to providing our customers with the…read morehighest level of comfort, convenience, and safety in Eureka. Taxi Service available 20 hrs a day, 7 days a week. 4am to Airport by reservation (only in advance.) Please notice that we only accept service dogs on trips, no pets allowed.

Fee and refund policies are exorbitant / inappropriate - %28 of ticket amount taken immediately…read morewhen booking and later requesting a refund within 24 hours. Refund issued in the form of a voucher which will not be used. Airlines are required to issue 100% cash refund within 24 hours.

Bought a ticket for my daughter to come home for spring break. She arrived well in advance of the…read moredeparture time. Waited. No bus. No text, no call, no email. The Bus depot was closed on weekends. We checked the web. "No Data". Called customer service. The poor woman there had basically the same information we did. She advised our daughter to wait outside in the rain for two hours to qualify for a revised ticket the following day. She did. This morning the exact same thing happened. We tried to escalate. The customer service personnel cannot do so. No managers, no one. I can't understand how Greyhound doesn't know where their busses are, or where they were last or anything. It is incompetence at the highest level. If you value your children's lives DO NOT use Greyhound.