City Cab gave me a ride in the past to a surgery and to another medical procedure, and more…read morerecently too. It is uncertain why they would not let me take City Cab home. She was on time, and she would have walked me to my door after the surgery, but I was required to have a friend take time from their job to pick me up after surgery or from any procedure where I had to be asleep. Dealing with out of the country people answering the phone and seeing the bad reviews here I made sure I called three times to confirm in advance, including the day before. These out of the country answering services are difficult to understand, so one has to say each letter with a word. For instance, D for David, r for Randy, etc and ask them to speak slowly and precisely for us to understand their strong foreign accents. Then, I ask them to repeat each thing I say back to me. After the struggle with communications, if they arrived even 10 minutes late, I was prepared to drive myself in my own car and pay somebody to drive me to pick up my car the following day rather than be late. To my surprise it all went very smoothly, as it always did in the past with City Cab. Once the lovely and personable lady driving City Cab arrived exactly on time to pick me up, it was like night and day from the answering service in the Philippians or ?. This very nice City Cab driver seemed familiar to me. Perhaps I got this same excellent City Cab driver years before for a ride to another medical surgery or procedure. I will continue to use City Cab in the future. However, I will continue to confirm twice or three times before (always writing down each name ~ making them spell it) as I hate that the USA has outsourced our phone jobs to other countries making it more challenging for us to understand what they are saying.

This company could use a lot of help. I recommend using Uber. The drivers are inconsiderate cuss,…read moreand have a hard time counting and now that the dispatches is from the Philippines, you can barely understand what they have to say. This company used to be pretty decent, but it is definitely gone downhill.

The drivers are really good people who want to get you to your destination on time. Great…read moreconversation and a smile are to be expected;)

Good experience. He was very helpful getting to my daughters graduation at the college. I'm…read morehandicapped and he got me right to the entrance of the building so I didn't have to walk far.

Really cool drivers- get you where you need to go, when you need to get there! This is all I can…read moreask for in a cab ride:)

Plaza cab is the best method of late night transportation in Arcata. Cedric is a saint who has been…read morecabbing for years. It's cash only and not expensive. Cost about 5$ just about anyone in Arcata.

I took a few rides on this service as I travel quite a bit to the airport. The first time I met…read morethe owner, who picked me up and drove me to the airport at 4:30 AM, completely on time and very friendly to talk with the entire way. I was the only customer. The next time I found out my flight was delayed till 2:00PM (from 5:20), which I did not know, but I called and she let me know. They know all the flight times, also, btw. Most of the staff was pretty good, but one or two were strange. I got a pick up from the airport to home, and the guy flashed me first with the 'tip screen' of his iPad. Before we even left the airport! He did not get out or even try to help anyone with their baggage, but always put the tip screen right in their face first thing. Another time, I got a pickup from a lady, whom I will call the 'conspiracy theory' lady. She was quite rabid (I'm being nice here) about politics, to the point of letting me know that our politicians may have been replaced by aliens. I 'got thru' but was kinda annoyed. Overall, I do enjoy the service. The card reader did not take my company credit card a couple times so I had to eat the $40 ride fee, but mostly it is good. If you meet the owner, you'll find she is very pleasant and agreeable to converse with, and definitely works to make your trip enjoyable. Oh, and the 'conspiracy lady' was let go for getting into an accident, which the 'tip first' guy told me.

Do not trust this service to take you anywhere. I called in advance to schedule a drop off from…read moreArcata airport to Eureka. I gave all the information as was told they would be there. My flight arrives, I gather my luggage and head out thinking there will be someone to pick me up instead I get a text asking me if 1:00 is my departure or arrival!! The driver then says she cannot take me and that I need to wait for the next flight to arrive and then I will be taken. I prearrange my pick up, if I was told ahead that I would need to wait no problem but to tell me in a text message!! Do not trust this company use Lyft or hire a cab you'll have way better service!!

Fee and refund policies are exorbitant / inappropriate - %28 of ticket amount taken immediately…read morewhen booking and later requesting a refund within 24 hours. Refund issued in the form of a voucher which will not be used. Airlines are required to issue 100% cash refund within 24 hours.

Bought a ticket for my daughter to come home for spring break. She arrived well in advance of the…read moredeparture time. Waited. No bus. No text, no call, no email. The Bus depot was closed on weekends. We checked the web. "No Data". Called customer service. The poor woman there had basically the same information we did. She advised our daughter to wait outside in the rain for two hours to qualify for a revised ticket the following day. She did. This morning the exact same thing happened. We tried to escalate. The customer service personnel cannot do so. No managers, no one. I can't understand how Greyhound doesn't know where their busses are, or where they were last or anything. It is incompetence at the highest level. If you value your children's lives DO NOT use Greyhound.

I've seen 2 different names for this "Mel's Yreka Taxi" and "Road Runner transportation Services"…read morethe caller ID for this phone number said "Road Runners transportation services" but the phone number on the Google side is a disconnected number. The car I road in had 5 different service lights on her dashboard and it felt like her suspension for the car was nonexistent. Car also smelt like cigarettes and the car needed to be vacuumed. Felt unsafe and disgusted probably would've refused the car if I wasn't already super late to my flight since it seems like nobody else drives in this small community.

WOULD NOT RECOMMEND!!! Firstly it costed $98 dollars for a 25 minute ride, the vehicle was BEYOND…read moreFILTHY with discolored seats from stains and God knows what else, animal hair everywhere and I mean long thick animal hair, smelled like a cigarette factory, I told her I was a non smoker and she still attempted to smoke a cigarette. Just an overall uncomfortable and extremely overpriced experience. I felt filthy getting out of that vehicle and I smelled like cigarettes and I don't smoke once again.