They were a life saver! And so friendly and easy to work with. Thanks especially to Jeff and…read moreMadeline. They were so helpful.

Jeff and his team at A3 have helped us out two separate times with heat treatment for unwanted…read morebedbugs (four years apart). He provides a great warranty and focuses on each of his clients. I am now on a coop board and would enlist A3 again were our community to need his services. We are also advocates for heat treatment generally. It was less painful than the spray treatment and worked when spray wasn't effective in our walls. If you're thinking about going cheaply, just consider that it make take a few tries and will definitely impact your life for a longer period than heat. Last point - this experience can be horrifying. Jeff also helped us cope. Since he has seen it so many times he provides great perspective. He is trustworthy and kind, and that helped us so much.

First time we called Mr.Santiago we were desperate for a serious health hazard, RATS.I had called…read morethree different exterminators who came, inspected , charged and said the problem was taken care of.They of course lied through their teeth.Then by slim chance we found Jose, and to say he was a life saver would be an understatement.He came and explained fully what the condition was and how it could be corrected.After the treatment, rats were gone and my tenants were happy and safe.Jose is always professional, respectable and very informative when doing his work.He will gladly answer questions that you or tenants may have about on going work.My only regret is not finding Jose sooner.But now that we are steady customers, we refuse to go to another exterminator.Tell me where you can go to find professionalism, respect and reliability,right here.Try the rest but appreciate the best. 06/19/2020 Have been a steady customer with Caution Pest control for a few years now.To say the Mr.Santiago is very professional, honest and very effective would be an understatement.When you find someone who is professional and honest like Mr.Santiago you are so appreciative.I have had bad experiences with more then a few exterminators.Using poor quality poison, not showing up, over charging you for numerous visits.Like I stated I had a rat condition that Caution handled immediately.No dishonesty, no baloney,no tricks.Handled the condition and corrected it to make sure it never happened again.Trust me you can try the rest.But in the end you deserve the best.Caution Pest control and Mr.Santiago are just that.

It's been less than a week since Jose had come to the rescue and I am already seeing HUGE results!…read moreSince the first phone call with Liz, I could tell Caution Pest Control was the right choice for me and my husband. Our apartment, which had roaches, had started as a small problem that had grown over the past few months. Liz and Jose educated me on how roaches live, what they eat, how certain products can even create more of a mess! Jose walked me through the entire process and showed me everything he was doing. He even showed me where these sneaky little suckers were living and things to look out for. Liz even called to check up on everything and see how progress was going. After Jose left, the next morning we were already seeing results! I'm extremely pleased with Caution Pest Control and have faith this issue is fixed finally!

We've had pest control from this service for the past two years after they were recommended by a…read moreFacebook friend who lives nearby. We've seen no live insects in our place after the treatment. They do a great job in spraying and putting out traps for a reasonable price. The exterminator/owner Henry is very nice and friendly, too. I'm sure we will keep using MTP as long as we live here.

Great experience working with Minus The Pest. This is my second time using Henry's pest services…read moreand he is very professional and gets the job done right. I highly recommend for any pest services needed.

I used Pest Invaders to deal with a wasp issue I had in my house. Rafael arrived ahead of time,…read moreexplained all the options and mitigated the situation. I highly recommend Pest Invaders. I will use them again this Spring.

Ralph from Pest Invaders Solution was professional, prompt, and highly knowledgeable. He was able…read moreto assess and manage our pest issue immediately. I highly recommend using this service for any and all your pest issues!

Ace Bedbug Exterminating was by far and away the easiest bed bug exterminator to deal with and most…read morereasonable price I got when my bed bug issue cropped up about a year ago. It was a Sunday night when I felt something crawling on my leg while sitting on my couch, and I grabbed at my leg. When I opened my hand it revealed something that looked like a bed bug, and indeed it was. While our infestation was minimal (we saw 2 bedbugs in 2 weeks of visually monitoring and a canine inspection confirmed it was only in 2 rooms), the estimates I was getting to resolve the issue in my 3 bedroom home were astronomical. A competitor quoted me $6,000+ for a heat treatment which carried no guarantee on it. And the reality of it is, all you need are a few eggs to survive the heat, and you have to start the removal process all over again. Additionally, they suggested a separate treatment with vikane gas, which as it turns out, can be harmful to people if used to treat older furniture. I think that would have been an extra $2K between the gas a truck rental or so. And then we also would have had to remove personal items from the bedrooms, etc. The competitor was happy to refer me to a mover to get the items out of the room. I think that estimate was another $1600 or so. When I called Luis at Ace, he was able to give me a ballpark estimate over the phone and confirmed it with a free-estimate in-person. It was less than half the price of the $6K estimate from the competitor... But the Ace service included a guarantee. Another one of Ace's competitors wanted to charge me something like $150 for an in-person estimate. Horrible. Ace uses the Aprehend bed bug treatment, which is basically an amazing science-based bio-weapon that is only harmful to the bugs. The bed bugs crawl through the invisible film left by the treatment, but it doesn't kill them instantly. Instead it clings to them, they bring it back to the nest, and it's there at the treatment spreads through the colony and begins breaking down the bed bugs' from the outside in. Ace's competitor that quoted me $6K+ for the heat treatment also lost points because they bad-mouthed the Aprehend treatment when I asked them about it. They said it was oily, messy and would leave a residue and mess. Maybe that happens with amateur exterminators, but that was not my experience. After Luis left, I inspected everywhere he was supposed to spray and there was no visible trace of the Aprehend. Suffice it to say it has been a year, and we have not seen a beg bug since. In addition to treating my home, Luis treated my car with another product called CrossFire (the Aprehend would not have survived in the heat of the car). Additionally at the time, my father was living with me and he was a chair-bound dementia patient, which would have made treating the house a major challenge if not for Luis' kindness. Luis came and treated the house on the first day, and we isolated my Dad in his room for about 3 hours. Then, the next day, Luis came back and treated my Dad's room at no extra charge. What can you say about someone like that, other than to know there are good people in the world who will go above and beyond in difficult circumstances. The problem with bed bugs are the exterminators. Most of them are bottom feeders who are looking to sell and upsell you on expensive treatments that carry no promise of success. That's not the case, thanks to Ace's guarantee. Dealing with bed bugs has been the one of the worst experiences of my life. But it's not the bugs. They're actually easy to get rid of and more of an inconvenience, as they are harmless and unlike, say mosquitoes, which actually carry and spread disease. But Luis was not only a great exterminator, but very kind in going above and beyond given my Dad's situation. Thanks Luis!

Louis was a pleasure to deal with. He delivered when and how he represented. Hope I never have to…read moredeal with bed bugs ever again. But if I do, I know who to turn to. I have no problem recommending his services.

This company services my building. They are very thorough! All my questions were answered, and…read moreservice followed up. I just received a follow up visit and I'm still happy with the service. My pest issue was handled and resolved and I have preventative traps and ant gel around my apartment

Alvin was extremely professional with a job that required several return visits. He made me feel…read morevery confident that once he took on the job, he wouldn't quit until it was done to my satisfaction. This for me was very important considering I was able to complete the entire business from my home in California, 3000 miles away.

This company was highly professional, knowledgeable and responsive in putting an end to a…read morepersistent pest situation my folks were dealing with. They definitely know what they're doing, and their service really is first rate. I can't recommend them highly enough.

Wanna find a first rate solution to your problem? Start by eliminating this company from…read moreconsideration. What an absolute joke of a business. First, the one and only nice thing to say is that the exterminators are usually very nice people and mean well. However, they are the furthest thing from experts. They've yet to figure out why mice are getting in the building, and their answer to everything is scheduling follow up appointments. Automated phone services are more useful than their live receptionists. Not only are they completely incompetent, but they're nasty as can be. They tell you a time slot and don't show up, they have flat out not showed up at all, and never take accountability for anything. How they are still in business is baffling. This company needs to be exterminated.

They were fast and sympathetic to my needs. I needed help right away and they came within the hour…read more I was infested with bedbugs from my laundromat. I was going to see if I can take care of the problem myself but I went online and found them instead. They did all the work. They moved what had to be moved in my apartment to get to source. Not only did they kill the little critters but also sealed my mattress to prevent any further infestation. I highly recommend Ecology EP. If you ever come across this problem, do give them a call. Like I mention before they were courteous and expedient.Their prices too were reasonable and below the competition. For the relief they gave me, it was worth it.

I had bedbugs once before in 2007, and I've seen how other companies operate, so it's not for…read morenothing when I say I'm extremely impressed with Ecology EP and Arnold the director. (N.B. I will alter this review if their work doesn't hold up, so please take comfort if this is still here and still has five stars three months from now.) The thing is, when I woke up this morning to find a live bedbug walking across my comforter in front of my nose, I instantly went into full panic mode--not because bedbug bites are so terrible (you'll survive)--but because the PROCESS is MISERABLE. Here was what was horrible BEFORE I found Ecology Ep: *Landlord pretended like he'd never heard of such a thing, and only begrudgingly sent his "exterminator" who sprayed with generic chemicals around the perimeter and left me with hopping mad bedbugs. (Note to 25 year old me: Small Claims Court is your friend.) *I was poor and as a result (or so I thought) the guy I could afford said that I had to do a lot of work on my own. Meaning: *Bagging up everything I owned. *Carrying everything that I could wash to the laundromat. *Dry cleaning what I could afford to dry clean and throwing away the rest. *Buying a new mattress cover and putting it on my infested mattress all by myself. *Throwing out half my furniture. *And even then he had to come back twice, probably because I didn't do everything correctly (given that I was doing it all by myself.) Arnold put me through none of that. It was AMAZING. Here's why: *Great price written right on the website--and LESS than what I paid in 2007. That's shocking--you'll see why in a minute--but it was also great because it meant I could call my landlords and say: "Here's what we're doing, THIS is the price, you're legally obligated to pay for it, and we're doing it tonight before the problem becomes insane. Also, it's coming out of my rent." They said, "Oh my god oh my god fine!" *They guaranteed the work at the industry standard, also right on the website. Another thing I could tell my landlords. *They're licensed and insured and used proper invoicing, also great for dealing with landlords. *Ecology Ep showed up the same day I called. *Arnold brought a small ARMY of people. Four workers, all very sweet. *The price INCLUDED mattress covers for my bed AND my futon. *THEY put the mattress covers on (the worst job ever.) *THEY moved all my furniture--but I didn't have to throw anything away! *THEY bagged up all the things that needed washing. *THEY helped me carry all my stuff to the laundromat. *Instead of putting me through the cost of dry cleaning, THEY brought a steam cleaner and steamed all my good clothes. *AND they didn't just spray with Ecologically sound (but guaranteed!) chemicals, but they ALSO sealed the cracks in my floors and steamed all my books and things I probably couldn't clean on my own. *AND they found the bedbug nest. And killed those jerks. *AND they were extremely kind and lovely about it, from beginning to end. A real plus when you're traumatized by bedbugs. Also, I asked Arnold to check another property while he was in the area, and he found no bedbugs. He could easily have sold me on more work, but he didn't lie, above-and-beyond compassion and professionalism I found consistent with the negative review and his response listed here. Frankly, his straightforward response to the negative review on his free service was an additional reason for me to hire him. Arnold told me he has a lot of contracts now with a lot of large shelters, dorms, and schools, and I believe it. As a young single woman, Ecology EP's help was enormous at an unbelievable price. I strongly recommend them to others who need help.