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    Citibank

    3.5 (4 reviews)
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    Services - Citibank

    Personal banking

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    9 months ago

    Came in was treated with hospitality very respectful and everyone seemed to enjoy doing there job

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    1 year ago

    Go see Racquel. She helped me solve a difficult problem and provided 5-star customer service!

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    2 years ago

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    10 years ago

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    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Chase Bank

    (6 reviews)

    I'll start off by saying everyone here was very nice. But the problem is that maybe they don't know…read morewhat they are doing, screwed something up and tried to cover themselves, or are just horrible communicators. So my sister and I went there on a Thursday to open a trust because my parents are selling their house. We met with Shawn, showed him our IDs, all the trust paperwork, everything needed to open it. We were told the "back office" needed to approve it. Ok. Weds my sister called and went in to finalize this. We couldn't complete the paperwork because both of us were not there. She signed and I told her to sign for me. They called later and said I needed to come in in person. I fly up from florida, go to sign, and they said BOTH of us need to be there in person to sign at the same time. Not even notarized. The woman wouldn't email my attorney sister the form to fill out ahead of time because it had to be "the original copy" I was also told that when we come in and sign (Friday afternoon) it could take an additional 3 business days for the "back office" (whoever they are) to approve. two grown ass adults, 800+ credit scores, depositing large sum of cash, borrowing absolutely nothing. they made it as difficult as possible. If you don't want the business just say so, but don't mess with people's time. We called Bank of America in Bayshore, went in and had the whole thing open and funded in 55 minutes. Completely incompetent Chase.

    Used to use this bank for deposits in to my corporate account. Tried to deposit cash. The dark…read morehaired middle age woman asked me for id. I said really? For a cash deposit? She said yes it's policy. (I rarely get asked for id) I said ok and went to my car for id. She then says said you don't need id and didn't even glance at it. Ok. Next time I go back same thing she asks me for id. I said you must be kidding. I took my slip and went 3 minutes east to West Babylon chase. Lovely Muslim woman took deposit no problem. I don't think people are depositing cash into others commercial accounts illegally. Most chase banks require exact amount for deposits and do not give change, very unusual for a bank I think. Go to West Babylon chase and avoid Babylon.

    FourLeaf Federal Credit Union - FourLeaf logo

    FourLeaf Federal Credit Union

    (7 reviews)

    Nothing against the people that are actually in the branch. They are amazing and friendly. My…read moreissue is with the new re branding and FourLeaf as a whole. We opened up a heloc when it was still Bethpage. One of the main reasons we did so through them is because we have our mortgage through them and checking savings. We loved the ease of access to take from heloc and add to our checking right through the mobile app. Easy peasy. Well once we heard it was changing names that's what we were told, only the name is changing nothing else. Everything you do now will stay the same. Okay great. So once the app updated I noticed that line of credit the heloc disappeared off the app... I know this because I needed to transfer money from heloc to pay something online. Where did it go! Well it was given to a third party like the mortgage was. Wtf? So now I went to the brand and said do you have the green checks we gave you? I said not that I noticed why would I need a check? Ohh well you said now you need to fill it out how much you want, write it out to yourself and then wait some odd amount of days to have it clear and become available.... I'm sorry what??? So basically after talking to many people at the bank, it seems they won't change their Jurassic period ways. I want to move all my accounts but since my interest rate is good with them that the only thing I'll be keeping with FourLeaf is the mortgage. Found a good and even better rate at another credit union. So I will be closing my checking savings and heloc at FourLeaf and taking my business elsewhere where all the things I need to do can be easily transferred between account across my mobile app Without having to write a check to myself and waiting days for it to be available. It's my own line of credit for goodness sake! Bye bye FourLeaf, your rebranding sucks! Oh now I can do 1k whoop di do... still doesn't solve the problem, I don't want to have to visit a branch, or call and wait for god knows how long. It's needs to be available via the app. We are still going to another bank.

    For some reason, I didn't change credit unions yet...but that changes on Monday. I went into my…read moreaccount today to transfer from one account to another. When I entered my one account to the other, the prompt wanted me to press a button so they would send me a code to my phone on order to complete the transaction. Well this is a new thing...and a really bad idea! I'm in my main account and I should me able to move it to any other of my account without having to get a new code sent. What a lousy idea, Four Score or whatever you call yourself any more.

    Citibank - banks - Updated May 2026

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