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    Citibank

    3.5 (24 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Citibank

    Personal banking

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    5 years ago

    Helpful 0
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    2 years ago

    Helpful 2
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    Photo of Arpa I.
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    3 years ago

    Helpful 1
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    2 years ago

    Customer service is horrible. Rude employees. I had to open account here, but I decided to go to other branch.

    Helpful 1
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    5 years ago

    Helpful 3
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    3 years ago

    Great service . San was a great help. So taff is so friendly and kind. As soon as I walked in got greeted and treated well

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    Photo of Hovik B.
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    11 years ago

    Helpful 8
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    6 years ago

    Helpful 1
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    7 years ago

    This branch is super clean. The customer service in here is wonderful and fast. Went in for lunch and was out within minutes! Thank you!

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    Photo of Ani Z.
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    6 years ago

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    5 years ago

    Helpful 3
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    6 years ago

    Helpful 1
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    5 years ago

    Great staff... location is easy to get to and easy parking ... the employees know my name that makes me feel welcome

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    7 years ago

    Helpful 1
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    12 years ago

    Helpful 3
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    11 years ago

    Helpful 1
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    Photo of Rodolfo D.
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    12 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    10 years ago

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    11 years ago

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    Photo of Jonny R.
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    12 years ago

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    Ask the Community - Citibank

    Review Highlights - Citibank

    I love the easy to access parking, especially since it's free with validation.

    Mentioned in 2 reviews

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    Bank of America Financial Center - On Honolulu Ave just west of Ocean View. THREE walk up ATMs in front.

    Bank of America Financial Center

    (35 reviews)

    My wife and I have visited this branch to complete a wire transfer this morning and was assited by…read moreMr. Rene Grigorian. While completing our transaction, there were some issues due to a fraudulent action that had occurred in 2006 and the wire action could not proceed. However, Mr. Grigorian did his absolute best to resolve this issue by being on the phone with the fraud department for more than an hour. He was transferred to five different departments and additional transfers within these departments. However, he not only was professional during our entire 1.5 hours of visit, he also went far beyond what I would categorize as a normal customer service. I truly would like to thank Mr. Grigorian's not only for his technical knowledge to properly handle and resolve this sensitive situation, but also for his caring demeanor and superior customer service skills. Thank you again, Mr. Grigorian!

    Went to deposit a check and they told me there is no hold but a few hours later got an email that…read morethere is a hold for seven days. Very frustrating- no transparency I would have deposited at my other bank. This isnt the first time I have issues here- discriminated every time I come in for a transaction even though I've been a member for over 15 years. I have had it. I'm soon going to close all my 3 accounts and go somewhere else; and they aren't small accounts. I'll be going somewhere where they appreciate our money. I would have given a zero if I could . Another Bank of America manager was telling me she has no idea what she is doing that's y she is putting holds on the checks even I have the funds available ,The manger said she can't do verification of checks or signatures or funds access availability . There branch manager's in that location on Montrose are incompetent of understanding there duties. I was gonna apply for a mortgage at Bank of America, and now I'm gonna go with the credit union.

    East West Bank

    East West Bank

    (18 reviews)

    Horrible experience. I went to East West Bank because I would rather do business with a smaller…read morebank than the usual big boys. Unfortunately, they don't know how to handle themselves, which is why they are who they are. I went in to open a business checking account, and was asked questions I've never been asked at a bank before. Why did I choose East West Bank? Who told me to go there? Why aren't I choosing another bank? You're right, why did I even walk in there?! No wonder your banks are always empty.... I have my personal account with the Los Angeles Police Federal Credit Union due to my job. Unfortunately, I can't open an out of state business with my credit union so I ended up there. I've never felt discriminated against because of tattoos or looks but this time I felt it in the pit of my stomach. Went down the street to Wells Fargo and got the account open in less than an hour. Don't waste your time here at East West Bank. If a bank questions why you're doing business with them, perhaps you should question why you're doing business with them too.

    Thank you Martha Chavdarian and Maria Eseo for your patience and attentiveness to help resolve a…read moretime sensitive problem that was my fault but could not have reaolved on my own . Martha thank you for always brightening my periodic in person visits and Maria for jumping in to help this time when I really needed help. I am only one tiny customer with a regular checking account and i was cared for with superb follow through. You are what is right with this bank and the reason more and more people bank with you. Thank you so much.

    Citibank - banks - Updated May 2026

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