Excellent experience at this branch today thanks to Zor! I had a complicated transaction, and Zor…read morehandled it with exceptional professionalism, patience, and efficiency. It's rare to receive this level of customer service these days. Thank you, Zor, for making the process so smooth and stress-free. Your outstanding service is truly appreciated!

The banker was dismissive when we went in to open a business account for our production and guided…read moreus to call and make an appointment but did not offer to make one while we were there. I informed her that we had attempted to call prior to the visit. During this interaction the bank was completely empty. She then followed it up with instructing us to open an account online instead. Discriminatory and unprofessional behavior.

They refused to honor a check, because the maker would not pick up a phone call. The teller was…read moreprobably following policy, for which I fault the bank. But the teller did not help to make me feel better about it.

I have been a customer at this branch since 2018. The branch always has enough employees to avoid…read morelines. They are all professional, kind, and understanding. My go-to person is Zor. He is very helpful, friendly, and knowledgeable. I wish more banks had employees like Zor. I will keep referring friends and business partners to this location.

They refused to cash a check issued by my insurance company drawn on their bank. Checks drawn on…read moreany bank ate always able to be cashed at the issuing bank. This is the first time I've dealt with this bank. I'll never have any nice to say about Comerica nor will I deal with them again.

This company takes advantage of homeless people are people with disabilities I have fried committed…read moreagainst me the company told me what to do I did it I called back with confirmation numbers they said they did not care about the confirmation numbers and asked me to do it again in which I did and which I've done that for 30 straight days been on the phone for 30 days to this company on hold for over 100 hours been talked to so rudely it was unreal I beg at anyone wherever you do do not use this company if you have any questions please call me 818-691 488

|[ e z ]| Had to come here for a deposit and they were easy…read moreto work with. Though it was nearing end of day they were friendly and I didn't feel rushed at all. In fact, I was the only customer at the teller and I got all the attention which was refreshing as opposed to big time banks where you feel kinda rushed and moved out of the way. They walked me through the process and it was very efficient. |[ h i d d e n ]| This branch is unnoticeable from the outside of the building, you have to enter this little lobby of the building then take the old elevator to the 2nd floor and they are on the left side. There's also a really beautiful Christmas tree which is a bonus. Parking seems to be in a connected garage or street parking. |[ o v e r a l l ]| At first I was nervous because I've never had to deal with a small credit union but the experience was great.

This review is for CommunityAmerica now. I was a member of Unify Financial Credit Union for years -…read morethey were fine. They said being merged with CommunityAmerica will be seamless, it has NOT been seamless AT ALL! It's been an absolute nightmare. Where do I even begin with how horrible it has been? They decide to do the transition around the first of the month while I have bills (mortgage, etc) and a lot of money to move around. Doing a transition that locks members out on the first of the month is extremely stupid, then they didn't even transfer my correct information so I had no way to verify my account on the new app on August 3rd after being locked out for 3 days because they only had one way to verify my identity which was a phone number I haven't used in 9 years! No other way to verify like email, social security number, old account number, or password. Nope! So I call their customer disservice line to get access to my account. After being on hold for 20 minutes the CACU representative have no idea how to help me, he didn't know a single thing, I asked to get access and he said a representative will call me in about TWO business days, TWO business DAYS! Are they insane?!?! Well, I'm writing this two business days later and STILL NOTHING! No calls or emails from them. I can't even pay my Visa credit card on time. I asked him if the checks I've been writing will bounce, HE DIDN'T KNOW EITHER! And he couldn't care any less about my concerns. I tried to get these issues escalated, he wouldn't offer that. What kind of useless people work for this credit union? As soon as I get access to my money I'm leaving this horrible credit union because they are the absolute worst!

As a bank they're okay but I hate having to sign in and be ushered into an office because I don't…read morewant to deposit cash into an ATM And when I asked about securing my own loan with cash I got a big lecture on bringing in all my bills for consolidation and approval. Didn't even ask why I wanted to secure the loan myself. I didn't bother going back after that.

Delbert is amazing with customer service! My hubby and I spoke to him on the phone. His knowledge,…read moreprofessionalism, and personable attitude was wonderful! It was the closing hour on a holiday weekend...and he was so kind to take his time and finish working with us. This was our first contact with First Entertainment Credit Union...our Lucky day... Delbert answered the phone! :)

My favorite credit union. Always quick access in and out. Customer service is superb and they have…read moregreat interest rate deals on CD's, home loans, etc. Parking can be a little difficult at times but you can find a park. The best part is that they have a restroom for customers which gives them very high ratings :)

To everyone who is thinking of getting an autoload through this credit union. Just so you know ,…read morethey are crooks. You loan amount will automatically increased without you notice. They claim that they cannot reach you about your car insurance, they will add their insurance protection crap to your loan. You will have to end up either pay for it or you have to try the way to fight for it. I don't time to fight this fraudulent charge, I am looking for an attorney and sue them for their unethical practices: Loan Advance Insurance CPI Insurance USED AUTO INDIRECT , Amount:-$5,527.00

This is a long time waiting but I have nothing but amazing things to say about Logix Federal Credit…read moreUnion! I became a member in 2014 not knowing what a credit union was but was always interested by the little robot and the color scheme of the original corporate office. I remember getting all the information that helped persuade to open a membership. They assisted me with a credit card and then a personal loan to help me be debt free from past credit card uses! As of now, I'm close to paying off my debt and feel that Logix FCU gave me the chance to make that a reality! It's also great to say that every logix location I have had the pleasure of going to have all been great service all around! I know I will have a life long relationship with logix as I will also open an UTMA account for my nephew to help save for his future! I know Logix FCU will help the next generation just like they assisted me all these years! Heck! Their great service and chill atmosphere also got me interested in completing my banking and finance degree which now I work for a Credit Union! lol Your biggest fan! -Grigor

The official. The monkeys have taken over the zoo here. 3 reps, 40 mins on the just to update a…read morephone. 30 years I've doing banking here. Worst customer service!

They don't inform of the $40.00 dlls closing fee, I went to close my account and they charge that…read moreamount, I don't recommend this bank!!

I've been using this credit union as a CO-OP Shared Branching member for several years and have…read morealways had a great experience. The staff is consistently friendly, welcoming, and helpful. If you're ever in Glendale and need access to your credit union through the shared branching network, I highly recommend stopping by. As an added bonus, they always have candy and fresh popcorn available!