RIP to the best cafe in Glendale. Always had the best deals (50% off for Capital One cardholders,…read moreMLB Mondays, etc.) and plenty of seating. Easily spent hours in here working or playing cards. Hope they reopen a location somewhere in Glendale! It's otherwise difficult to find a substitute for this awesome cafe.

I am *devastated* that this place is closing in April. It is such a great spot to WFM/study. Great…read morewifi, ample seating (different styles like rooms, small tables, "bar seating", etc) and really delicious matcha (verve!!) for a great price if you're a card holder. Check it out before it's gone!

Every time same thing - ATM does not have cash. Then why there is an ATM ? The whole meaning of ATM…read moreis so you can use it after hours and if he doesn't have cash, how is it any useful? If it happened once, I would understand, but it's almost all the time. Very disappointing

This is the worst bank they are scammers working there the atm took my cash and refused to credit…read moremy account such despicable character

No more Wellsfargo. Not only gutting out branch also the atm Machine also Very disappointing no…read moreletting us know if machine will go too but is now a given in any bank.

Absolutely the worst bank experience I have ever had. I was coming to get some work done by the…read moreATM. I tried to withdraw money and both ATM machine are out of money from 20,50,100 I had to wait in line for a banker and the line was ridiculously long with all customers inside the grocery market. All bank tellers windows are empty and no POS machine Please go to another Welksfargo bank

My wife and I have visited this branch to complete a wire transfer this morning and was assited by…read moreMr. Rene Grigorian. While completing our transaction, there were some issues due to a fraudulent action that had occurred in 2006 and the wire action could not proceed. However, Mr. Grigorian did his absolute best to resolve this issue by being on the phone with the fraud department for more than an hour. He was transferred to five different departments and additional transfers within these departments. However, he not only was professional during our entire 1.5 hours of visit, he also went far beyond what I would categorize as a normal customer service. I truly would like to thank Mr. Grigorian's not only for his technical knowledge to properly handle and resolve this sensitive situation, but also for his caring demeanor and superior customer service skills. Thank you again, Mr. Grigorian!

Went to deposit a check and they told me there is no hold but a few hours later got an email that…read morethere is a hold for seven days. Very frustrating- no transparency I would have deposited at my other bank. This isnt the first time I have issues here- discriminated every time I come in for a transaction even though I've been a member for over 15 years. I have had it. I'm soon going to close all my 3 accounts and go somewhere else; and they aren't small accounts. I'll be going somewhere where they appreciate our money. I would have given a zero if I could . Another Bank of America manager was telling me she has no idea what she is doing that's y she is putting holds on the checks even I have the funds available ,The manger said she can't do verification of checks or signatures or funds access availability . There branch manager's in that location on Montrose are incompetent of understanding there duties. I was gonna apply for a mortgage at Bank of America, and now I'm gonna go with the credit union.

I can't say enough great things about this credit union! They truly did the impossible by…read morerefinancing my car when no other company was willing to help. Arpi Khandzhyan was absolutely outstanding throughout the entire process. Not only was she incredibly helpful, but her quick skills, positivity, and determination made all the difference. She took the time to understand my situation, created a plan to help me get back on track, and followed through with amazing professionalism. I'm beyond grateful for her hard work and support. Thank you, Arpi -- I honestly couldn't thank you enough! Highly recommend this credit union to anyone who needs real help from people who truly care.

Long time customer at the Culver City branch and quality customer service has always been the…read morebiggest reason for staying. Holly is the best! Even when she is manning the shop alone, she takes time to make the visit a pleasant experience for each of her clients. ​

THE BANK MANAGER ANI MURADYAN in less than one week solved…read morethe problem which WHOLE ONLINE/PHONE customer care could not fix for 3 months! Thank you!!!

From the branch manager to private bankers and wealth managers, this is one of the best branches of…read moreChase.

Horrible experience. I went to East West Bank because I would rather do business with a smaller…read morebank than the usual big boys. Unfortunately, they don't know how to handle themselves, which is why they are who they are. I went in to open a business checking account, and was asked questions I've never been asked at a bank before. Why did I choose East West Bank? Who told me to go there? Why aren't I choosing another bank? You're right, why did I even walk in there?! No wonder your banks are always empty.... I have my personal account with the Los Angeles Police Federal Credit Union due to my job. Unfortunately, I can't open an out of state business with my credit union so I ended up there. I've never felt discriminated against because of tattoos or looks but this time I felt it in the pit of my stomach. Went down the street to Wells Fargo and got the account open in less than an hour. Don't waste your time here at East West Bank. If a bank questions why you're doing business with them, perhaps you should question why you're doing business with them too.

Thank you Martha Chavdarian and Maria Eseo for your patience and attentiveness to help resolve a…read moretime sensitive problem that was my fault but could not have reaolved on my own . Martha thank you for always brightening my periodic in person visits and Maria for jumping in to help this time when I really needed help. I am only one tiny customer with a regular checking account and i was cared for with superb follow through. You are what is right with this bank and the reason more and more people bank with you. Thank you so much.

Scammers are spoofing this banks phone number and using it to scam people. If you recieve a call…read morefrom them be very careful. They tell you that a Jessica White or another generic name is trying to take out 2000 and 3000 from seperate transactions from an iPhone in long Beach. Do not believe them. Call your real bank and verify.

Unethical company. I paid off my Chase card and they still tried to charge interest. I closed the…read moreaccount and now they're saying I owe them (I kid you not) 8 cents. Do yourself a favor and keep your money with a credit Union. Banks like Chase do not deserve the privilege of handling your money. Or credit. Especially at 25% APR. Gross & unethical

If you need to do some banking, don't go there, nobody cares about you. I don't know how they hire…read moreand train employees, but they have no people skills. Very bad customer service, specially from the males.

Never been here but had to pay a bill, so figured I'd find the closest Bank of America, and this…read morehappened to be it. Accessed the back door, down the stairs and was easy to find the windows. I was the first in line while one blond woman was talking in her language with the teller. Out of 5-6 windows, one was open. However, there was a younger guy and girl also there, but they were just...talking. I don't know the workings of a bank so they could have been discussing important matters, but from an outsider, it looked as though they were just passing time while about 3 minutes go by (which is A LOT when you're waiting). Other customers started lining up behind me during this time. Lady was STILL talking to the teller, and of course I couldn't tell if it was bank-related or social at this point. Finally, the younger girl opened a window. Did my simple transaction pretty much without speaking, no apology, no eye contact, and I was out in under a minute. My transaction was simple, and it shouldn't have taken that long due to their laziness. From other reviews, sounds as though the talking/ignoring customers is more common than not. Thankfully, this is not my regular bank stop location.

One star docked because they had only one teller working during lunch hour. I feel like any bank…read moreshould have more than one teller ready from noon to 1 PM on any given week day. The teller that WAS there worked as fast as she could and was polite and knowledgeable. I was there to get a cashier's check, and things moved along quickly. Has ample parking, in an easy to reach location. Just note it is a fairly small BofA, so check to make sure they have the service you want to do prior to arrival.

This branch is an absolute joke. Not a single person here knows what they're doing. I've dealt with…read moremultiple employees, I've been given case numbers, and every time I call corporate they tell me it needs to be handled in the branch. Every employee I speak to acts like I'm speaking another language and can't do anything other than direct me to corporate who insists that the branch can handle it. What a joke