1. Citi Roofing

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Waterford, MI

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Citi Roofing

3.0 (4 reviews)
Open • 9:00 am - 5:00 pm

Services - Citi Roofing

Gutter installation

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Thermal Shield Windows & Construction - The finished product, looks awesome!

Thermal Shield Windows & Construction

(8 reviews)

Just got the whole house (13) windows, a bay window, a bow window and four sliding doors replaced…read morethis week by Thermal Shield. Everyone was great to work with from Jeff, salesman, Amy & Denise, office, and Matt & Tim who installed the windows. They also replaced windows in our previous home and was pleased with the work done so went with them even though they were just slightly more than some of the other quotes. I really appreciated Amy keeping me updated with the delay due to covid-19 and always returning my calls. Matt & Tim I wish I could give them 10 stars. They were outstanding and a great team. Amazing work with the windows along with caulking, insulation and clean up. We had a bow and a bay window, so they had to do extra work around the windows and they look fantastic. Our old windows were Pella from 1987 and there is a huge difference with the look, sound and looking forward to seeing some energy savings, especially during winter.

UNFORTUNATELY, I CAN'T WRITE GOOD REVIEW FOR THIA COMPANY…read more Their windows have huge problem. I order 4 windows. They requested price much higher than other company. Owner of company came to my house to make contract. I told him that price too high. He promised me that their windows much better than windows from another company. ALSO, HE PROMISSED IF I'M NOT GOING TO BE SATISFIED, HE RETURNED MY MONEY WITHOUT ANY QUESTIONS. After installations I determined that windows are not closing completely and leaking air. A few times he sent workers to fix. It was working a few days as normal and again stop close completely. Finaly, I determined by myself that windows have design problem. I was requesting my money back. He refused and not answering on my messages. So don't trust that company at all. They are not keeping their promises. And just simply dishonest people.

Direct Exteriors - Before picture

Direct Exteriors

(1 review)

I bought my house in October. Direct Exteriors did the windows in 2019. I called the company,…read morespoke to Bruce. I told him that I had a few windows with the seals going bad and two out of track (so I can't open the windows, they just fall out). He said they shouldn't fall out and it 'sounded like user error'. I was pretty surprised to hear that comment as an essentially new customer. He then said it would be 'a couple hundred dollars' to send a team out to my house to look at the windows. That he could probably fix the tracked windows 'in about 5 seconds'. I left the conversation with an appointment scheduled, but not liking my experience with this company. I called an cancelled the appointment. I called to cancel- said I had an appointment scheduled and that I would like to cancel. Bruce answered and said ok....then there was dead air and I said, do you need my information? He replied. "I have your number' and then hung up on me. Given that about 9 out of 10 of my windows have either seal issues, track issues or powder showing up in between the glass, I have 0 confidence that reaching out to Direct Exteriors would help me would get me anywhere. Either the window manufacturer is crap, the install company or both. The customer service from Direct Exteriors is cringe worthy, no idea how they stay in business

From the owner: Michigan Replacement Windows, Windows, Doors, Siding, Gutters, Vinyl Windows, Fiberglass Windows,…read moreSteel Entry Doors, Fiberglass Entry Doors, Vinyl Siding, Soffit, Trim, Window Contractor, Replacement Windows, Replacement Doors, Entry Doors, Michigan Window Company

Precision Roofing & Siding

Precision Roofing & Siding

(2 reviews)

Was told they were a commercial business when I got insurance check. I wanted to cancel the…read morefinancing o called speaking to Alyssa and she gave me the exact amount over night the check. Then boards are not to code so over night that check. They never called and canceled the financing on the roof. For some reason they fired the girl I got the amount from. I've never gotten a new roof or financing roof. I just lost everything in a house fire not long before moving in o this home. Jeff was the one that introduced himself as the supervisor and come to find out he is the owner. We had to pay the bank because we didn't think about canceling through the bank and calling them. I trusted them we ended up paying another amount almost the exact amount that was for the boards almost $6,000 more. So over $10,000 first check almost $6,000 for the up to code cost. Then another almost $6,000 to the bank! Does that even sound like the correct amount for a 1,055 sq foot home and didn't even do the garage either. That's a lot of money for just the roof of the size of the home. Plus they put white chaff on my chimney instead of the brown I picked out they said would replace they came and spray painted it. Then when I ask for the detailed billing they told me they don't do that. I had to call my insurance company to get that l?? No all they sent me was the cost of the damage from the tornado hitting surrounding area. The total of the check they sent me not a detailed bill for the roof showing the cost of material and labor. I don't know if it's still in time line of suing is passed. But I have all the paperwork and notes still. Be careful I had my roof done in 2023.maybe 2022. Beware

Wish I could give them a 10 star!! Great pricing, great job, friendly workers, dependable and did…read morea great clean up job.

Citi Roofing - roofing - Updated October 2026

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