I bought my house in October. Direct Exteriors did the windows in 2019. I called the company,…read morespoke to Bruce. I told him that I had a few windows with the seals going bad and two out of track (so I can't open the windows, they just fall out). He said they shouldn't fall out and it 'sounded like user error'. I was pretty surprised to hear that comment as an essentially new customer. He then said it would be 'a couple hundred dollars' to send a team out to my house to look at the windows. That he could probably fix the tracked windows 'in about 5 seconds'. I left the conversation with an appointment scheduled, but not liking my experience with this company. I called an cancelled the appointment. I called to cancel- said I had an appointment scheduled and that I would like to cancel. Bruce answered and said ok....then there was dead air and I said, do you need my information? He replied. "I have your number' and then hung up on me. Given that about 9 out of 10 of my windows have either seal issues, track issues or powder showing up in between the glass, I have 0 confidence that reaching out to Direct Exteriors would help me would get me anywhere. Either the window manufacturer is crap, the install company or both. The customer service from Direct Exteriors is cringe worthy, no idea how they stay in business

From the owner: Michigan Replacement Windows, Windows, Doors, Siding, Gutters, Vinyl Windows, Fiberglass Windows,…read moreSteel Entry Doors, Fiberglass Entry Doors, Vinyl Siding, Soffit, Trim, Window Contractor, Replacement Windows, Replacement Doors, Entry Doors, Michigan Window Company

This was an excellent company to work with. The ordering and installation went very smooth. We love…read morethe windows and would highly recommend this company for new windows or window replacement. This project involved installing 2 new casement windows where there were not any existing windows. They had to cut holes on our interior and exterior. Fantastic job.

The crew did a great job replacing my patio doorwall. I will definitely call Mark again for any…read moreother window work on my home.

CAE Construction installed laundry room cabinets at my home a few weeks ago. The cabinets look…read moregreat and the CAE team was very professional. I will definitely call them again for projects in the future.

Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

Would not recommend for Auto glass. Go with you insurance preferred glass guys. I work for the…read morecompany that made my van and know them all too well (body engineer). The glass was installed horizontally (side to side) off center and the drv/pass side trim moldings are not installed flush. I've ween thousands of these roll out of Windsor assembly and never saw an oem trim job this uneven. Go elsewhere if you want you glass surround to look stock or clean.

We needed a glass replacement for our wood-burning insert. All they asked is that we bring in the…read moredoor and they not only replaced the correct glass, but they also installed it! This was all done within a day or two. We would highly recommend using Clarkston Glass for you glass needs!!!

I'm very pleased with the window installation from start to finish. The team delivered quality work…read moreat a fair price, and the windows themselves are excellent--both in performance and appearance. The installers worked efficiently and clearly communicated with each other, which made the process smooth and well-coordinated. Every window operates perfectly and looks fantastic. I highly recommend this company for their workmanship, value, and professionalism.

The team at Clarkson Window & Door was great to work with! From sales to installation, the process…read morewas easy and our sunroom was transformed with the new windows. Highly recommend the company and team!

This company was awesome! They were quick, efficient, and knowledgeable. I'm SO glad they contacted…read moreme on here!

Efficient and quick customer service, handled our situation very nicely and were accommodating.read more

I'm so satisfied that I chose this company. I was so concerned at the beginning to change the…read morewindows of my house but after I hire Parkview I felt so confident and happy especially when I found the right certified people for Anderson windows. Installation was smooth and they didn't make mess or damage at all especially for the casing. I only changed 5 windows but definitely I will hire them again for the future to update the rest windows.

These guys were fantastic. They had the best pricing and did an awesome job. I have recommended…read morethem to several friends.

I spoke with Cole, regarding a wood framed window that was stuck wide open at my mother's home…read more He was willing to put a rush on a replacement window, knowing that it is storm season. I had the window taped up with Plastic Sheeting, and was at wits end in trying to resolve the issue. He suggested trying Lemon Pledge, before ordering a new window. Let's just say that I was amazed, and extremely thankful to him and Dover Doors & Windows for not attempting to sell me 1st, when there was a possible solution. I will recommend this company to anyone seeking windows moving forward Jim E

Our family had our Garage Door replaces approximately 5 years ago. Right at the 5 year mark our…read moregarage ceased to work. It began to bend and bow, becoming unusable. Once this happened we contacted Dover and Company and they did not respond to us at all. It was at this point that we started a complaint with the BBB. We then reached back out to the company and they were willing to talk to us at that point. The owner stated that he would be willing to replace the garage door at cost. We indicated that moving forward with that option was not the company taking any responsibility they stated that they would be willing to replace the springs exchanging them with their heavier springs at their expense. We agreed to that and moved forward with getting them replaced. When the technicians from Dover come to our home they did not have the heavier and springs they tried to replace the existing springs with the same weight of springs that we had originally. The technician mentioned it and when we brought up the issue he had to contact his company to get the go ahead to replace the springs. Once that took place, the door was still not able to close. The Technician left at that point. We still did get a bill for this replacement!!! That is a large issue. Not only was it almost impossible to obtain meaningful assistance and a willingness to accept some accountability from Dover and Company but the replacement work was not what we were promised and then we received a bill when it was not warranted nor was the job completed. Dover and Company has proven to be not only dishonest but also does not stand behind their work.

we contacted Robert S after he damaged our 4 season room. He never fixed anything he broke. one…read moreof the worst experiences imaginable. This in response to Robert asking to have the review removed. I will cite one example and then you can make up your own mind. A major beam in our sun room was screwed in incorrectly by Roberts people. The beam fell from the ceiling hitting another contractor. Thank god the contractor wasn't injured.

Highly recommend Tony and Rob! They are your one stop shop for everything you need!…read more We started with our windows fixed by them. Instead of replacing all the windows around the house like all the window selling people are telling us, Rob offered to fix the windows for a much better pricing. We are so happy with the result we asked them to remodel our three bathrooms. Again, their quote was better than the other 8 companies we compared with. Their timing and flexibility was better as well! Throughout the process of bathroom remodeling, they were extremely helpful, accommodating and easy to work with. From picking tiles and helping us with the pickup (usually pretty expensive), to going out of their ways to seal cracks for us on the wall and hanging paintings for my mom. They even offered to walk my dog when they were working with us. They are excellent at what they do. See images for the before and after of the bathrooms. We love our 3 bathrooms now. They were able to accommodate everything we asked them too. Including changing old electric outlets, adding a shower in the guest bathroom, and switching the vent to a heated vent. They even helped to fix my kitchen sink that a plumber failed after trying for 3 days! They are also honest people. I did notice a cracked window and Rob immediately ordered a new one and covered the cost. So they do honor their warranty on their work. Overall, would highly recommend them for their excellent work, very fair pricing, and being such good nature people!