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    Thermal Shield Windows & Construction

    4.0 (8 reviews)
    Closed • 10:00 am - 3:00 pm

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    Direct Exteriors - Before picture

    Direct Exteriors

    (1 review)

    I bought my house in October. Direct Exteriors did the windows in 2019. I called the company,…read morespoke to Bruce. I told him that I had a few windows with the seals going bad and two out of track (so I can't open the windows, they just fall out). He said they shouldn't fall out and it 'sounded like user error'. I was pretty surprised to hear that comment as an essentially new customer. He then said it would be 'a couple hundred dollars' to send a team out to my house to look at the windows. That he could probably fix the tracked windows 'in about 5 seconds'. I left the conversation with an appointment scheduled, but not liking my experience with this company. I called an cancelled the appointment. I called to cancel- said I had an appointment scheduled and that I would like to cancel. Bruce answered and said ok....then there was dead air and I said, do you need my information? He replied. "I have your number' and then hung up on me. Given that about 9 out of 10 of my windows have either seal issues, track issues or powder showing up in between the glass, I have 0 confidence that reaching out to Direct Exteriors would help me would get me anywhere. Either the window manufacturer is crap, the install company or both. The customer service from Direct Exteriors is cringe worthy, no idea how they stay in business

    From the owner: Michigan Replacement Windows, Windows, Doors, Siding, Gutters, Vinyl Windows, Fiberglass Windows,…read moreSteel Entry Doors, Fiberglass Entry Doors, Vinyl Siding, Soffit, Trim, Window Contractor, Replacement Windows, Replacement Doors, Entry Doors, Michigan Window Company

    Precision Roofing & Siding

    Precision Roofing & Siding

    (2 reviews)

    Was told they were a commercial business when I got insurance check. I wanted to cancel the…read morefinancing o called speaking to Alyssa and she gave me the exact amount over night the check. Then boards are not to code so over night that check. They never called and canceled the financing on the roof. For some reason they fired the girl I got the amount from. I've never gotten a new roof or financing roof. I just lost everything in a house fire not long before moving in o this home. Jeff was the one that introduced himself as the supervisor and come to find out he is the owner. We had to pay the bank because we didn't think about canceling through the bank and calling them. I trusted them we ended up paying another amount almost the exact amount that was for the boards almost $6,000 more. So over $10,000 first check almost $6,000 for the up to code cost. Then another almost $6,000 to the bank! Does that even sound like the correct amount for a 1,055 sq foot home and didn't even do the garage either. That's a lot of money for just the roof of the size of the home. Plus they put white chaff on my chimney instead of the brown I picked out they said would replace they came and spray painted it. Then when I ask for the detailed billing they told me they don't do that. I had to call my insurance company to get that l?? No all they sent me was the cost of the damage from the tornado hitting surrounding area. The total of the check they sent me not a detailed bill for the roof showing the cost of material and labor. I don't know if it's still in time line of suing is passed. But I have all the paperwork and notes still. Be careful I had my roof done in 2023.maybe 2022. Beware

    Wish I could give them a 10 star!! Great pricing, great job, friendly workers, dependable and did…read morea great clean up job.

    Thermal Shield Windows & Construction - windowsinstallation - Updated October 2026

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