My boyfriend surprised me and my buying a piece of lingerie for me which ended up being too small…read morefor me. They would not let me return or exchange even though it had only been bought an hour earlier and hadn't been worn. I would not suggest this business or any of the locations they have. Their rules are ridiculous.

Clean and knowledgeable staff. Lots of items to choose from. Definitely recommend this place!read more

Absolutely wonderful place! I am finally starting my journey into crossdressing and the staff there…read morewas fantastic. They had an answer to all my questions, which were many, and were beyond understanding and helpful. I could have spent all day and all of my money there. The dungeon is very well equipped for all your sexual needs as well. Reasonable prices, too. I will be a repeat customer for sure.

i have used janets closet for years very nice high end clothing for trans girls…read moreits a great place they have a huge mail order service that is very discrete

Kim and Sara's service was awesome, extremely helpful and fun. This store has so many amazing…read moreoptions! and the pricing is amazing.

really good selection of products and very clean, Jocelyn was very helpful and kept the place clean…read moren tidy

My boyfriend and I have been to several adult shops in the area and the older lady behind the…read morecounter was amazing! She was really funny and also very informative, very professional and at the same time also very down to earth! It's a discreet place with lots of treasures inside. A must visit. :)

From the owner: Customer Service! Making sure our customers find exactly what they are looking for and are happy…read morewith the product. If you can't find what you're looking for inside the store we can check if the item is available to us and can order it for you.

I mean it's called Janet's dungeon. How do you update rocks. You gotta be with the vibe boo.read more

This business is absolutely disgusting! The whole place is dated and dingy, looks like it hasn't…read morechanged since the 90's. The owner has a long history of making young women uncomfortable so don't go by yourself for your own safety. The employees made me very uncomfortable, following me throughout the store. I thought a sex shop would give me some privacy to get what I need but they trailed me during my whole visit like I was a shop lifter. I don't recommend this place in the slightest. It's very unhygienic. The whole place has the overwhelming smell of cat piss. No self respecting person should set foot in Janet's!!!!

The store had a great selection, even had cute halloween costumes and fun candy and games. The girl…read moreworking was super helpful and sweet as well

In LOVE with this store, I've learned to never buy stuff off Amazon and buy from here!!! Love the…read morestaff they help out a ton!!!!

I was racially and age profiled entering into the store. I was not greeted at all or acknowledged…read morethe whole 30mins I shopped. I also had my toddler on one hip and items in the other and not one time did the associates asked if I needed a bag to shop or put items behind the counter while I shopped. I am of minority and notice every non minority that entered the store was greeted and acknowledged the whole time I was in the store, keep in mind I paid close attention to that! upon checking out the first associate walked away from me while the second one stared for a few seconds before asking if I was ready to check out but not before greeting new non-minority women, than coming back to me! my right mind told me to walk out the store and leave everything on the counter but I was in shocked how rude these women were! I will never shop at this store again!

WORST CUSTOMER POLICY. They only want to rob you of as much money as they can. They charged me a…read more$30 late fee for being 3 days late, never told me about it, then for the next 2 months after that charged me 2 more $32 late fees. So now I am getting calls that it is going to effect my credit and I owe them $94 after I made no purchases. I will NEVER shop at these stores run by CROOKS ever again.

I'm not sure that I like the new model, where I can't see the bras or bathing suits. I'm limited…read morebecause of my size, so this is one of the few places I can find bras that fit. It is up to the fitter what I can see or try on. This doesn't always work for me, especially in bathing suits.

Sunny J's Bras in Plymouth MI has individual fittings which is why I went there. I bought several…read moreof the same bra, wore one of them but didn't like how the straps slipped off no matter how much I tightened them. Still had 2 or 3 more with the tags still on, but wasn't allowed to return them. Their policy is exchange only even if tags on and even if within 2 weeks of purchase. I knew there wasn't any other bra that would fit right. So I got stuck with what I had bought no matter what. I've never worn them! This is a really bad policy. I should have been able to get refund for the bras that still had tags on. I'll never shop there again.

The people in the store were very knowledgeable and friendly. I was greeted with a smile. I will…read moredefinitely be back to stock up on my toy collection.

I like the store . But will not go in if the skinny white guy with dark longish hair is working …read more He makes me and my bf uncomfortable..