My boyfriend surprised me and my buying a piece of lingerie for me which ended up being too small…read morefor me. They would not let me return or exchange even though it had only been bought an hour earlier and hadn't been worn. I would not suggest this business or any of the locations they have. Their rules are ridiculous.

Clean and knowledgeable staff. Lots of items to choose from. Definitely recommend this place!read more

Absolutely wonderful place! I am finally starting my journey into crossdressing and the staff there…read morewas fantastic. They had an answer to all my questions, which were many, and were beyond understanding and helpful. I could have spent all day and all of my money there. The dungeon is very well equipped for all your sexual needs as well. Reasonable prices, too. I will be a repeat customer for sure.

i have used janets closet for years very nice high end clothing for trans girls…read moreits a great place they have a huge mail order service that is very discrete

Kim and Sara's service was awesome, extremely helpful and fun. This store has so many amazing…read moreoptions! and the pricing is amazing.

really good selection of products and very clean, Jocelyn was very helpful and kept the place clean…read moren tidy

Love the store. It has a big variety there, Also it's maintained which i mean clean…read more. Haven't been there in a while. Definitely not seedy. Parking lot needs to be bigger.

I love this store…read more To start with, the staff are wonderful: they are humorous, knowledgeable and friendly. I have been going to this location for about 4 or 5 years and I have never had a bad experience - moreover, I have always been approached by helpful, great staff. To me, the staff are a HUGE part of the sex shop experience because so many customers go in there unsure of what they want/need, unsure of what toys will fulfill or clash with those needs, maybe feeling a bit uncomfortable. And on the flip side, lots of customers (like myself) go in there just browsing, not really needing something but feeling like a little more spice is needed. The staff there have always given great recommendations and made the experience great! As for the selection, I would say that it is pretty good. You'll find humorous gifts and cards, a good variety of lingerie and dancing outfits (complete with shoes), videos and literature, and the essential toys and lubes. There are also some more "spicy" toys (double dildos, some restraints) but nothing "varsity level": you will not, for example, find a variety of straps, fucking machines, a good ball gag, or similar fetish wear. But for the average shopper, everything is great!

My boyfriend and I have been to several adult shops in the area and the older lady behind the…read morecounter was amazing! She was really funny and also very informative, very professional and at the same time also very down to earth! It's a discreet place with lots of treasures inside. A must visit. :)

From the owner: Customer Service! Making sure our customers find exactly what they are looking for and are happy…read morewith the product. If you can't find what you're looking for inside the store we can check if the item is available to us and can order it for you.

I mean it's called Janet's dungeon. How do you update rocks. You gotta be with the vibe boo.read more

This business is absolutely disgusting! The whole place is dated and dingy, looks like it hasn't…read morechanged since the 90's. The owner has a long history of making young women uncomfortable so don't go by yourself for your own safety. The employees made me very uncomfortable, following me throughout the store. I thought a sex shop would give me some privacy to get what I need but they trailed me during my whole visit like I was a shop lifter. I don't recommend this place in the slightest. It's very unhygienic. The whole place has the overwhelming smell of cat piss. No self respecting person should set foot in Janet's!!!!

The store had a great selection, even had cute halloween costumes and fun candy and games. The girl…read moreworking was super helpful and sweet as well

In LOVE with this store, I've learned to never buy stuff off Amazon and buy from here!!! Love the…read morestaff they help out a ton!!!!

I'm not sure that I like the new model, where I can't see the bras or bathing suits. I'm limited…read morebecause of my size, so this is one of the few places I can find bras that fit. It is up to the fitter what I can see or try on. This doesn't always work for me, especially in bathing suits.

Sunny J's Bras in Plymouth MI has individual fittings which is why I went there. I bought several…read moreof the same bra, wore one of them but didn't like how the straps slipped off no matter how much I tightened them. Still had 2 or 3 more with the tags still on, but wasn't allowed to return them. Their policy is exchange only even if tags on and even if within 2 weeks of purchase. I knew there wasn't any other bra that would fit right. So I got stuck with what I had bought no matter what. I've never worn them! This is a really bad policy. I should have been able to get refund for the bras that still had tags on. I'll never shop there again.

The people in the store were very knowledgeable and friendly. I was greeted with a smile. I will…read moredefinitely be back to stock up on my toy collection.

I like the store . But will not go in if the skinny white guy with dark longish hair is working …read more He makes me and my bf uncomfortable..