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    Circle Square Commons

    5.0 (3 reviews)

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    3 months ago

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    Courtyard by Marriott Ocala

    Courtyard by Marriott Ocala

    (64 reviews)

    $$

    To be fair after we went out and bought our own pillows the stay was rather comfortable…read more There was no construction noise, and the paint smell did dissipate. After the first clean of our rooms the maids did notice we didn't have an inner shower curtain and replaced that giving us one without us having to ask. While not completely up to par, they did try.

    They are under construction. You will not be able to sleep in…read more So with that said, they are not liable for anything that goes wrong. I checked in at 10pm drove around back and unloaded my vehicle already exhausted from driving. Go into the room put everything down to then walk into a flooded bathroom. The faucet would not turn off. So I had to pack everything back in the car with my daughter and go back to get another room. The front desk lady was nice but didn't really seem to care about the flooded room. She acted as if it were normal, no shock on her behalf. At least act as if that was a surprise. The rooms are ok, not bad I got great rest until 8am when the construction workers started laying down plastic to protect their floors. It was unbearable. Pulling plastic tight on the floor right outside every ones doors. Might as well give everyone sleeping a big F U wake up and get out. I called the front desk and the lady acting as if she had no idea what was going on. "I'm at the front desk, I can't leave" Duh call someone and see what is happening. I asked her why she was acting stupid because she was. My room phone then rang, although the lady said she had NO IDEA who I was where I was, "Where am I" she might as well as said. The room phone rang but didn't work. It doesn't work calling out neither. The manager acted pompous and said construction in posted on third party sites. I said show me, he couldn't. But he did say they made sure to post it last year. This guy is the GM and he has no idea what is happening. You haven't checked to avoid these situations, you haven't checked where your clients rely on to book for an entire year. Bro! Get it together. Then here comes the tactic of avoiding an angry customer. "You don't have to be rude" by asking why are you acting stupid, which you absolutely were. I hung up the phone because I got tired of the lady acting as if she had no idea what is happening with the plastic. No clue. I then told the gentleman "You are not stupid you know exactly what's happening here" he took that as an insult because I consider him to be highly intelligent yet he is ACTING stupid not that he is. So then I did become heated and used fowl language to help him understand what rude is and how aggressive a situation can spiral out of control for the sake of you guys not taking accountability. They didn't even apologize because once they do that they are liable. Don't waste your time and hard earned money staying here because they could give a rats behind about your stay. They just want to secure that money while they revenivate and you can go screw off. I can't sleep now because of the construction so we have to leave. There is no sleeping in here so don't count on it.

    SpringHill Suites by Marriott Ocala

    SpringHill Suites by Marriott Ocala

    (23 reviews)

    $$

    I've stayed at this hotel many times. In fact, I've stayed at many springhill suites. This one has…read moreexcellent customer service. Everytime you go by the desk to enter or leave, they always say hello or have a nice day etc. The management here is top notch. The breakfast is also pretty good. Most places have on type of egg but this place has three! The egg white really made me happy. They also have the usual waffles, yogurt, oatmeal, potatoes, meat, coffee etc. The rooms are consistently clean. The ice machines always work. The lobby bathroom is safe and clean. The gym is decent size. There is plenty of parking. They have Tesla superchargers. I've never tried their indoor pool. The location is good- it's a quiet area. Right off the freeway. Close to a gas station. Uber Eats will deliver here. I've never had any issues at this hotel and I will stay here again.

    I do about 80 to 100 hotel stays a year for my job, all at Marriott properties. That said, this is…read morea perfectly fine Springhill Suites (pretty much like every other one I've ever stayed at) and the lady at the front desk who checked me in was very kind and professional and was just doing her job. That said, I am leaving this review because I feel like The management and owners of this hotel do not value their customers as they are charging a fee to park in the parking lot of a suburban hotel as if this is some luxury downtown property. It is customary to provide parking at a hotel like this one that honestly is not very convenient to much of anything. Additionally, the last thing I felt like doing while lugging all of my luggage and getting to my hotel, hoping to rest, was to go back out to my car to put a tag on my dashboard. Let's be honest, it's just another way calous companies are taking advantage and ringing every dollar out of their customers. I have zero tolerance for being taken advantage of. Seems like customer service and loyalty are dead!

    Circle Square Commons - venues - Updated August 2026

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