UPDATE (July 2026): I also posted this review on a wedding review website. Approximately 18 months…read morelater, The World Equestrian Center disputed that review and asked the platform to remove it. I provided documentation supporting the factual statements in my review, yet it was still removed based on a technical eligibility determination, not because my experience was found to be untrue. Based on the platform's published review policies and the timeline of my case, I believe the review was removed in error. In my opinion, this is another example of WEC choosing to challenge customer criticism rather than take accountability. It only reinforces the lack of professionalism we experienced throughout our wedding planning process. I stand by every word of my original review and hope other couples will carefully consider our experience when choosing a wedding venue.
- original review-
Brides and grooms, beware. My fiancé and I signed a contract with the World Equestrian Center in December 2023 for our wedding ceremony in the Chapel and our reception on the Stirrups Terrace. We were thrilled, believing we had secured our dream wedding.
However, just 41 days before our big day, I discovered on WEC's website that they were hosting a Grand Prix event in the main arena and selling tickets for a dining experience on the Stirrups Terrace where our dream reception was to take place. Learning about this significant change online, rather than through our WEC representative, highlights their unprofessionalism--unacceptable for a venue of this caliber.
When we confronted WEC, they admitted to being aware of the conflict but insisted we relocate our reception to another area. All that was offered to my fiancé and I for this massive inconvenience was a 40 x 40 tent for 74 guests. Since we were unwilling to move our reception to a new location, WEC cancelled our contract with 37 days to go before our wedding date. They also refused to mass cancel our room block so my fiancé and I had to contact every guest that booked at the hotel to call and cancel.
This breach of contract has utterly ruined our wedding day. It feels like a blatant bait-and-switch, driven by greed; they clearly prioritize making money over honoring commitments to their clients. They will toss aside your wedding contract if a better offer comes along.
I strongly advise prospective couples to consider other options before trusting the World Equestrian Center with such an important occasion.