I'm diabetic and have recently had my knee replaced, I haven't taken my Norco today and I'm in…read moresevere pain ( it's 11:30) my insulin had to be ordered, which I haven't taken for 3 days, I talked to a technician at 10am, he said that the order came in, but it would be a FEW HOURS before it was ready. Now I was a Senior Technician at this same pharmacy for 12 years, if someone called me and said they were in dire straits and needed their medicine asap, I was on it and even at times delivered prescriptions to their homes, but you get no customer service anymore... If you're going to hold medication like insulins in a far off land find a better way to get them in faster and make the process easier, my typical 90 sugars are at 281 right now, I have someone impatiently waiting to pick my scripts up, but here we sit !! It's now 12 noon and nothing !

When you're driving cross-country, you're at the mercy of the local pharmacy if you need a…read moreprescription called in from your doctor back home. The pharmacy was helpful, and filled my prescription fairly quickly. Then a pharmacist even came out to show me where I could get some over-the-counter children's medications that I was looking for. She even stood there explaining the differences between one and another. That doesn't happen in Los Angeles, for sure! On top of the helpful pharmacy, I shopped around while I waited for my prescription to be filled and even picked up a few really well-priced toys for the rest of our trip. The store seemed clean, well-organized, and staffed by friendly, helpful folks who take pride in their work. Thanks, Walgreens of Rock Falls!

I had forgotten important medication back home in Colorado--medication that could have become…read morelife-threatening if I went even a few days without it because of the serious side effects of stopping cold turkey. I called this pharmacy from three states away, explained my situation, and they immediately took care of filling the prescription. I was able to pick it up the very next day when I arrived in town, and the entire process was smooth and stress-free. Since my insurance would not cover the medication, they found an RX pay card that made it affordable, which I truly appreciated. Constance helped me, and she was absolutely wonderful--kind, professional, and genuinely attentive. I am very thankful for this pharmacy and the care they showed me. The only small challenge was the automated phone system, which occasionally looped me back when I tried to reach the pharmacy directly, but that did not take away from the excellent service I received.

asked to use the packing tape because they normally let me and this woman said no you can buy some…read moreyourself. very rude experience.

We were on the road on a Friday evening and put in an order ahead of time for a large specialty…read moreHawaiian pizza so that it would be ready by the time we would get there. Sure enough, it was hot and ready when we arrived. We also picked up a few premade items. The pizza was good, but being gas station pizza it has a ceiling. It was as good as we expected it to be. The premade items (slice of cheese pizza and premade King's Hawaiian BBQ Brisket Sliders) were good as wel. Great stop on a road trip when you need to get gas, use the (clean) bathroom, and grab some food to go along I-88 as long as you don't expect anything beyond gas station standards. Lastly, everyone we interacted with was friendly and helpful.

The one in Kewanee IL is a real crap shoot on food especially the Pizza. One time it will be great…read morewith the pizza being cooked perfectly and another time it will be utter shit. one time last year my father ordered two large pizzas,two orders of breadsticks and a order of wings and when we got there the two women that started the order just took off and clocked out without telling their replacement about our order so it got burnt to shit. The woman who replaced them was in a really shitty mood and just boxed the food that was all burnt to shit and just sent it out. The wings were hard as rocks we literally horsed one down the street with a baseball bat lol. and the rest was BARELY edible.