Car wash did at all clean and dry my Mercedes. The guy said that is what you get. Terrible!read more

Hi Cheryl, The review wasn't meant to pick on your business…read moreor your team members, its about an oversight and misdiagnosis. The drain plug was never tightened. It wasn't tightened during the initial oil change and was never checked when brought back for the follow-up inspection. The seal wasn't leaking then, and the seal isn't leaking now, there is no seal leak. I tightened the drain plug, that was the issue, problem solved. -You are correct, a staff member did check the oil level and it was still at an acceptable level just minus what had leaked out. -You are correct, I was allowed downstairs to view what was thought to be a leaking seal and I appreciate that. -Yes, the drain plug is in good condition now that I've tightened it, it is holding oil as intended. At no point did I claim that any of your staff created a "seal leak" as the result of an oil change. The plug was loose and got overlooked twice, that's it. My intention was never to get anything out of this, its informational only and a reflection of this specific visit. Thank you.

Have had all my vehicles serviced here for years. From a 1996 Mustang to our 2021 Gladiator and…read moreseveral in-between. Even a Mustang I used to enter in car shows. They are very good about keeping it clean. I trust them with my stuff.

They got me in right away and were courteous and priced fairly! They took pictures to show me the…read moreparts that needed repaired and showed me a parts diagram to explain thoroughly.

Good morning and good Day. I've been wanting to write a good review about 10 times now literary, i…read morefinally found the time this morning. I moved to Rock Falls 4 months ago and did not have a mechanic that i knew of, i took my car to Midas here in Sterling as my mom told my how kind and professional they were; it was only fixing a flat but it made a great impression on her. I have been there for All of my 100,000 miles tune ups and things that have broken down. they get busy so it is important to plan ahead. they have offered me a ride to get to my CDL class at Sauk Vally. Dan and his team are very competent and kind. I felt like i was home when i was so far away and for that i am truly grateful. Thank you Dan, Coney, Wes and the whole Sterling Midas Team. I drive with confidence knowing i got the Midas Touch. Trust is urned, I've been burned by other mechanics in the past and people from all professions; your business made me have a little more faith in this world and most importantly my second home, my car. Thank You.

The crew was very helpful, thanks fellas. I will diffently be back here for help in the future.read more

I appreciated the service at Bonnell Auto Repair because they care for my car as if it were their…read moreown. They offered very excellent customer service. Their service is excellent and the pricing is reasonable and fair. The owner is very caring about his job and the services rendered he cares about his customers. He is hard working as well as friendly. If you're looking for quality Car Repair with a trustworthy honest man well go to Bonnell Auto Repair shop? They will deliver excellent service for a fair price. Genuinely Miss Loretta Llorente

This is probably the busiest auto repair shop in the whole county! There is usually a dozen or…read moremore cars in their lot waiting to be serviced, so it might take a little longer to get your car in, but when it is done the price will be fair and it will be fixed right! They charged me $80 an hour labor to work on my Lincoln Town Car, which is the average labor cost across the Country, and $60 for picking it up at my house and towing it to their garage, which is below average towing costs. All in all, I'm very satisfied with them and recommend them to anybody that needs their car serviced. Bonnell's is a family owed business that has been repairing and servicing cars for well over 50 years. You know to last that long, it HAS to be very good place to have your auto worked on.

I recently, yesterday had my tires replaced and a new battery installed here and I must say the…read moreentire team here was fantastic. I negotiated pricing and product over the phone the day prior with Greg and brought my car in at 7am the following day. They replaced my tires and battery in just over an hour and did an excellent job. Pricing, service, and the overall experience was fantastic. These people are great. The facility is clean with a nice waiting room for coffee and bottled water. This is about the best service one can get. Thanks!

I had to give a star. Otherwise I would have given them nothing. I had a 11 am appointment. Hardly…read moreany cars or trucks in the bay...at 12:10 I returned. My vehicle hadn't even been serviced yet. We have done business for years with this group. Recently we looked the other way when they performed an oil change on one of our trucks to only drive it 30 miles and the oil light when on. They failed to place the required amount of oil into the engine. They have performed many farm calls for us. But I think it's time to find someone else.