Went back again because my check engine light came on and my car was shaking violently (same car that I took to them last time), but they lose a star this time around because the lady sitting behind the desk was rude. I walked in and she just stared at me, literally just sat there and stared at me... I'm sorry, but I'm the one doing YOU a favor by bringing my money there. Typically if someone walks into your business you at least greet them, I dunno maybe even go as far as asking them what they need... I guess that's too much to ask for these days. For goodness' sake it was a Friday afternoon, show some enthusiasm!
The gentleman that I picked up my keys from was friendly though, I think it's the same guy that helped me on my previous visit (the owner maybe?).
Anyways, other than the initial poor customer service experience, they again did a great job in repairing my vehicle. They were pretty busy so they said they couldn't look at my car for a few days, I brought it back to them 3 days later and I had the car back in my driveway by the end of the same day.
Chances are pretty good I'll take my car there again when it inevitably needs repair again, however that time I'm just going to stand there and stare back until I'm greeted properly. read more
